New Sonos app removes key features - beware!

First they remove the Lock Screen controls for iPhone and Apple Watch. Now they remove the ability to select the product before playing and the ability to clear the Queue along with an extremely complicated to maneuver interface!  Make it easier this took away the easy to use and professional grade features for a useless update to their apps view to try and keep up with the time 

How many of us went to bed last night and messed around with this debacle trying to find where the timer function had been hidden 🤬. Took awhile before I checked here and discovered it’s not hidden, it’s actually not even available! 
 

My two cents regarding issues (and maybe some solutions) i’ve found in the New app:

1.) There are also other little issues, like missing prompts if u’re trying to TruePlay ERA’s 300, where if it fails it won’t tell u, what was wrong. On an older app there was an additional step, where it stated that Microphone had to be Enabled, so TruePlay could run. This prompt was missing in the new app.

2.) If ure having issues with TruePlay not starting after hitting “Continue”, reboot your phone and it should work.

3.) Some other issues u're having could be also mitigated by going to “Account” / “App Preferences” / “Reset App” which will logout you out of the app and u'll have to sign in again and go through the initial wizard, which's gona find your existing system.

4.) I also had issues with my existing Apple playlist. After hitting play, songs were skipped one by one and nothing was playing.

5.) The removal of surrounds worked correctly only on the older 16.1 app. If i tried to manually reset surrounds, they did not automatically disappear from the app and the “hard reset” did not help with the removal in the new app. Old app worked like magic.

6.) Addition of new speakers did not work in new app either at all, or it crashed during the pairing/registering/wi-fi wizard. I’ve spent hour on Sonos support to achieve nothing.

7.) “System Settings” / “Manage” / “About my system” / “Audio in:” doesn’t display the audio format/kodek in the new app. So for example, if u’re wondering if lossy DD+ ATMOS is playing or the lossless DTHD ATMOS is playing, at the moment u're out of luck.

8.) ?

Dont get me wrong, i ** LOVE SONOS, i’ve got 2 SUB GEN 3, ARC, BEAM GEN 2, SYMFS GEN 2, ONES GEN 2, now i even added ERAs 300, and for most of the time, everything worked like a charm in the OLD app except updates, which failed regularly, but as far as i can remember, nothing else was acting up.

I was naturally looking forward to this redesign, silently hoping that it would not be centered primarily arround “smoother music finding”, but even some additional quaility of life features or even some new features would be added.

But unfortunately, what we got is a buggy hell, which should have stayed in the oven for 2-3 months longer.

U really dropped the ball on this one SONOS.

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

I looked for about 10min then did a search and found this thread. I have used the timer every night for months.  Bringing my Apple HomePod up to start using tonight. May have to get more, I have Sonos in almost every room including the garage!

Ended up using an older iPad that has not had the update but how in the world did this update get out there? Why would anyone release something that is simply not ready?

So for iOS, the apps Soro and Clic both can set sleep timers.  The first app adds a bunch of shortcut actions - you’d have to build your own shortcut in the Shortcut app to set a sleep timer.  The second provides Lock Screen controls and a few other things, but just added the ability to set a sleep timer today.  It’s not really a replacement for the Sonos app, but it can be useful to do some things.

It’s become apparent that Sonos think it is ready - it has all the features they want to attract future customers according to their Streaming worldview, and all us crusty old customers who like specific music are just complainers who don’t matter.

It certainly appears that way…unfortunately.

Argh. Should have read this before upgrading. Selecting a song to play as the next song missing? How on earth did this get released? 
 

(On a similar note, there is not even a play now option, just the option to replace the current playlist with the new song. yes, that’s the same. But it doesn’t get more counterintuitive than this. ) 

Unmitigated disaster!  “Stations” was the number one feature now impossibel to find buried deep... 

@Sonos - I wil never recommend Sonso products again; the UX keeps getting worse and worse and worse...pathetic/  Reminds me of when i jumped from a Logitech system (Slim Devices) that Logitech ruined after it bought the original system.  Just keep annoying your existing custoemrs!  See how that works… looking at you @Peleton, etc….