Avid Contributor II

New SONOS App - Alarms

Forum|Forum|2 years ago
May 8, 2024
233 replies
13613 views

App has been upgraded, We onlu have IOS no access to Mac or Windows,

Lost ability to use alarms etc

Can we reverse upgrade and go back?

New app is awful! so user non friendly

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Pinned Reply By Jamie A

Hi all,

With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

Update your app to:
1. iOS: 80.00.08 - available now in the App Store
2. Android: 80.00.05 - available now in the Play Store
Update your firmware to 79.0-52294 - available now via the Sonos App:
1. Tap the settings gear in the top right
2. Select “Manage” next to your system name
3. Select System Updates
4. Select Check for Updates
Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
1. Start the Sonos app
2. Force quit the app
3. Start the Sonos app again

Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

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A

anotherdisappointedcustomer

Lyricist I

How do you take an excellent product and continuously make it worse and worse? How are you going from available customer service to unavailable customer service? As someone who invested in you when you were at the beginning, you have managed to screw everything up. The new app is a nightmare. The alarm feature does not work on the iPhone app at all. Everyone is having the same problem. How do you manage to screw that up? Everyone uses the alarm on Sonos!!!!!!!!!!!!! Duh. Also, the sleep timer is no where to be found. These are basic functions and you screw it all up. Your chat function is not working and the customer service line is a disaster. I have to go searching on Reddit to solve the problems that you cannot seem to handle. If anyone is having to deal with their alarm going off because you can’t undo it on the new app, you can do it on your desktop. These app developers are complete ****.

Moderator Note: Modified in accordance with the Community Code of Conduct.

S

set2explode

Contributor I

So you've removed alarms from the app. Well that was stupid.

D

Dr. Cogent

Enthusiast II

Hi all,

I have gathered your feedback regarding Alarms in the Sonos app from individual threads and compiled it here. I understand your frustration and can assure this feature will return in a future update, however I can’t provide an ETA on when.

If you have any other suggestions or comments, please let us know by replying here or by posting in the Sonos app announcement thread linked below:

That thread, along with all other feedback, threads, and comments regarding the Sonos app, will be closely monitored and forwarded to the relevant teams.

This is pathetic.

A

Aluisa

Lyricist I

I woke up every morning with music, I went to sleep every night with music... now, my Sonos don't have an alarm, neither a timer. What were you thinking?

W

wingmender

Lyricist I

Where are alarms?

Where is sleep?

Why is it so annoying to get to individual speaker volume control?

Fundamental functionality should not sacrificed for some sort of app function that no one uses anyway. All the sonos app has to do is control the what, where, when, and how loud music is played and keep it in sync.
Why would you jeopardize your core functionality for unneeded “enhancements?”

T

TabbyT

Lyricist I

After update alarm has vanished .. how can I change if ?

G

GoldEar

Lyricist III

Where are the Sonos alarms in the new app? Can’t find them. Were they left out? I have numerous alarms set for different rooms at different times. Really need access to those.

R

Rogey_23

Contributor I

I used to adjust my alarm weekly if not multiple times a week with my fluctuating work schedule. I know with the upgrade the alarm function was removed. However, my previous sonos alarm keeps going off every morning and now I can't edit or cancel it. I can no longer sleep in on my days off!!! Help! How do it get this fixed?!?

K

kioneoranga

Lyricist I

Turn previous ALARMS OFF now that you have no control over WHEN SONOS alarms go off?? This is completely ridiculous!

also, PLEASE stop asking me if I want “free shipping” every time I open support site! Definitely don’t want to order any new sonos products after this experience with Sonos.

Hello,
i found a workarround, you install the Windows App and you alarm feature still is avalable
But until when?
It is possible, like that, to control until restoration of the functun into the new app version

R

Ron32768

Lyricist I

alarm plays every morning. Can not remove it. Had to unplug the speaker.

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