Avid Contributor II

New SONOS App - Alarms

Forum|Forum|2 years ago
May 8, 2024
233 replies
13613 views

App has been upgraded, We onlu have IOS no access to Mac or Windows,

Lost ability to use alarms etc

Can we reverse upgrade and go back?

New app is awful! so user non friendly

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Pinned Reply By Jamie A

Hi all,

With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

Update your app to:
1. iOS: 80.00.08 - available now in the App Store
2. Android: 80.00.05 - available now in the Play Store
Update your firmware to 79.0-52294 - available now via the Sonos App:
1. Tap the settings gear in the top right
2. Select “Manage” next to your system name
3. Select System Updates
4. Select Check for Updates
Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
1. Start the Sonos app
2. Force quit the app
3. Start the Sonos app again

Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

Show previous replies

J

jackie le sage

Lyricist I

my phone downloaded the new app & now I find my alarms section to turn on, off sheduled alarms for work.

W

WMB37

Lyricist II

I have been reading through the post above and totally agree with what people are saying. I would say 99.0% of smart speaker users use them as alarms devices. The great thing with the Sonos device “WAS” that I could set my alarm to anything and I could set a number of different alarms for different days and times “IT WAS EASY”

WHY O WHY would you as a company omit this from a major upgrade. I called Sonos support today and I was told you can set alarms on the desktop app, but guess what, Yes IT IS NOT AVAILABLE anymore for download!!!! Grrrrrrrrrrr! Sort it out Sonos

S

Stewart Harris

Lyricist III

Ability to modify alarms unavailable !!!!

Please - either

make the previous version available
Make the ability to control alarms functional on the ‘new’ version very quickly & state the timeline

AND NEXT TIME - with all the marketing info about a redesign SAY CLEARLY & PROMINENTLY what features have been withdrawn. Suggest this is applied to current marketing.

I am stunned by this - absolutely stunned. A company that clearly doesn’t understand its customers.

Please get a grip - quickly.

Stewart

G

Grgareus

Lyricist II

I have been reading through the post above and totally agree with what people are saying. I would say 99.0% of smart speaker users use them as alarms devices. The great thing with the Sonos device “WAS” that I could set my alarm to anything and I could set a number of different alarms for different days and times “IT WAS EASY”

WHY O WHY would you as a company omit this from a major upgrade. I called Sonos support today and I was told you can set alarms on the desktop app, but guess what, Yes IT IS NOT AVAILABLE anymore for download!!!! Grrrrrrrrrrr! Sort it out Sonos

So it seems that the only way to stop the alarms from going off is to unplug the speakers?

At that point why do we even have SONOS product?

Once it is unplugged it takes so long for them to reconnect that we might as well leave them unplugged and purchase from another vendor.

How on earth did no one in the development process recognize that this was a critical feature of the product?

It seems that SONOS has become much more committed to social media content than they have to product support.

If you want to just be a hardware company, that is fine. But please allow another company to provide software that works.

R

Rustywheelnut

Contributor I

I’ve had to unplug the speaker in my bedroom as I can’t switch off the alarms I don’t need while on holiday from work.
This is unbelievably poor. How did it get through beta testing with this functionality missing?

I’ve been involved with Sonos beta testing in the past and this never would have been missed

Bumper

I’ve had to unplug the speaker in my bedroom as I can’t switch off the alarms I don’t need while on holiday from work.
This is unbelievably poor. How did it get through beta testing with this functionality missing?

I’ve been involved with Sonos beta testing in the past and this never would have been missed

It wasn’t missed in Beta testing. They know they omitted alarms, actually the first version of the new app 80.00.00 had alarms, but then they released 80.00.02 which only had ability to turn off alarms, then 80.00.04 with alarms completely removed. All on may 7.

R

Rustywheelnut

Contributor I

I’ve had to unplug the speaker in my bedroom as I can’t switch off the alarms I don’t need while on holiday from work.
This is unbelievably poor. How did it get through beta testing with this functionality missing?

I’ve been involved with Sonos beta testing in the past and this never would have been missed

It wasn’t missed in Beta testing. They know they omitted alarms, actually the first version of the new app 80.00.00 had alarms, but then they released 80.00.02 which only had ability to turn off alarms, then 80.00.04 with alarms completely removed. All on may 7.

Crazy, should never have been allowed to be released in this unfinished state!

C

Carlos 1233

Lyricist I

Where’s the alarm feature on the app. Can’t seem to find it on this new update or did they get rid of it?

A

Ashplay1

Lyricist II

I value radio over anything to wake me. Sonos what great. Alarm wasn’t the best placed in the app. But it worked. Now gone, I am faced with selling all Sonos, maybe Google or Apple do a better job these days. Or someone from Sonos will very quickly build a work around and update us.

C

Cpluguez

Lyricist I

SONOS, this new application SUCKS !!!

What are you doing?

Do you really hate your users/customers this much?! Unbelievable...

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