Avid Contributor II

New SONOS App - Alarms

Forum|Forum|2 years ago
May 8, 2024
233 replies
13614 views

App has been upgraded, We onlu have IOS no access to Mac or Windows,

Lost ability to use alarms etc

Can we reverse upgrade and go back?

New app is awful! so user non friendly

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Pinned Reply By Jamie A

Hi all,

With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

Update your app to:
1. iOS: 80.00.08 - available now in the App Store
2. Android: 80.00.05 - available now in the Play Store
Update your firmware to 79.0-52294 - available now via the Sonos App:
1. Tap the settings gear in the top right
2. Select “Manage” next to your system name
3. Select System Updates
4. Select Check for Updates
Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
1. Start the Sonos app
2. Force quit the app
3. Start the Sonos app again

Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

Show previous replies

J

JacksF

Lyricist I

Really frustrated that the updated app does not have the alarm function. Used this everyday. When is it going to return? In the future is not an acceptable response.

F

Fountains88

Lyricist I

I just want to add to my frustration about the app “upgrade?!!” losing the alarm function. What were you thinking SONOS? It’s clear that you don’t make any attempt to listen to your customers and make decisions not based on their needs, as otherwise you’d have known how important this function was to us. We paid for the products and you’ve made them worse. That’s incredibly arrogant and definitely not a way to keep customers going forward.

L

lizbelt15

Contributor I

I am super frustrated also- is there a way to undo this update? It’s literally the worst AND you cannot select “Play next” when changing up your que on a song- you are stuck exactly with the playlist that you put on. Also- there’s a delay on volume and a delay when you go to start a different song. Super frustrated

M

musicbringsjoy

Lyricist I

BRING BACK THE ALARM FEATURE IN THE APP UPDATE.

What a ridiculous update. Way to actively make the product worse for no reason.

W

waniolks

Lyricist I

I took advantage of the opportunity to schedule in advance the time at which the scheduled music would be played. With the new version of the Android application, this possibility disappeared. Anyone know what to do?

C

craigcpalmer

Lyricist II

How in the hell do you turn alarms off when the functionality was removed?! Are we expected to just put up with this until some point in the future Sonos gets around to fixing it?

Ken_Griffiths

How in the hell do you turn alarms off when the functionality was removed?! Are we expected to just put up with this until some point in the future Sonos gets around to fixing it?

Here’s one option that some users are now using…

Fixing Alarms

Maybe this will perhaps help some users that are having an issue with an existing alarm. It requires either a PC, or Mac, with the Desktop controller installed (available HERE)

See below:

Sonos app for macOS or Windows

Click Alarms from the bottom of the Select a Music Source pane on the right side of the Sonos app.
To edit an existing alarm, click the name of the alarm, then click Edit.
Set your Time, Room, Music, Frequency and Volume settings.
Click OK to save the alarm

Hope you’re able to sort it. 👍

C

craigcpalmer

Lyricist II

Much appreciated!

G

GoldEar

Lyricist III

And it gets worse!!! I haven’t used my iPad in a while so when I powered it up and attempted to use my old Sonos S2 app (before the new update), the iPad app won’t work at all and says I need to update. I obviously missed previous S2 updates.

I have NO ACCESS to my alarms. The ONLY SOLUTION to turn off an alarm not currently needed is TO UNPLUG THE SPEAKER. Who in the hell decided this?????? They need to be fired. This is pure BS!!!!!!

G

GoldEar

Lyricist III

How in the hell do you turn alarms off when the functionality was removed?! Are we expected to just put up with this until some point in the future Sonos gets around to fixing it?

Here’s one option that some users are now using…

Fixing Alarms

Maybe this will perhaps help some users that are having an issue with an existing alarm. It requires either a PC, or Mac, with the Desktop controller installed (available HERE)

See below:

Sonos app for macOS or Windows

Click Alarms from the bottom of the Select a Music Source pane on the right side of the Sonos app.
To edit an existing alarm, click the name of the alarm, then click Edit.
Set your Time, Room, Music, Frequency and Volume settings.
Click OK to save the alarm

Hope you’re able to sort it. 👍

What??? Sonos Desktop controllers (at least for Mac OS) went away a long time ago!!! There is no Sonos desktop controller!!!!!!!

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