Avid Contributor II

New SONOS App - Alarms

Forum|Forum|2 years ago
May 8, 2024
233 replies
13614 views

App has been upgraded, We onlu have IOS no access to Mac or Windows,

Lost ability to use alarms etc

Can we reverse upgrade and go back?

New app is awful! so user non friendly

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Pinned Reply By Jamie A

Hi all,

With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

Update your app to:
1. iOS: 80.00.08 - available now in the App Store
2. Android: 80.00.05 - available now in the Play Store
Update your firmware to 79.0-52294 - available now via the Sonos App:
1. Tap the settings gear in the top right
2. Select “Manage” next to your system name
3. Select System Updates
4. Select Check for Updates
Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
1. Start the Sonos app
2. Force quit the app
3. Start the Sonos app again

Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

Show previous replies

C

craigcpalmer

Lyricist II

The link worked and I was able to download the Mac OS controller.

G

GoldEar

Lyricist III

The link worked and I was able to download the Mac OS controller.

Thanks for saying that.

I was able to download and install the Mac OS controller too.

Access to desktop controllers are not available from the main publicly available Sonos website. Seemingly, these desktop controllers are not intended to be used, but perhaps the recent alarm controversy caused someone to release a direct link to these old desktop controllers.

Anyway, I STILL CANNOT ACCESS MY ALARMS. I have at least 10 different alarms I toggle on and off as needed. When I click on “Alarms” in the lower right-hand corner of the Sonos Mac OS desktop controller, the resulting alarm dialog box that pops up is empty. Even though the desktop controller is connected to my system, none of my configured alarms are present. And I know they’re there...because they worked this morning and woke us up as intended. But I don’t need these alarms next week, and I cannot currently turn them off.

Ken_Griffiths

The link worked and I was able to download the Mac OS controller.

Thanks for saying that.

I was able to download and install the Mac OS controller too.

Access to desktop controllers are not available from the main publicly available Sonos website. Seemingly, these desktop controllers are not intended to be used, but perhaps the recent alarm controversy caused someone to release a direct link to these old desktop controllers.

Anyway, I STILL CANNOT ACCESS MY ALARMS. I have at least 10 different alarms I toggle on and off as needed. When I click on “Alarms” in the lower right-hand corner of the Sonos Mac OS desktop controller, the resulting alarm dialog box that pops up is empty. Even though the desktop controller is connected to my system, none of my configured alarms are present. And I know they’re there...because they worked this morning and woke us up as intended. But I don’t need these alarms next week, and I cannot currently turn them off.

The Sonos PC/Mac desktop controllers have always been available and have never been withdrawn by Sonos - and the link provided in my post (and below) is the official Sonos download site, just so that there is no misunderstanding here.

https://support.sonos.com/en-us/downloads

G

GoldEar

Lyricist III

The Sonos PC/Mac desktop controllers have always been available and have never been withdrawn by Sonos - and the link provided in my post (and below) is the official Sonos download site, just so that there is no misunderstanding here.

https://support.sonos.com/en-us/downloads

I see that now. Good to know, but my alarm problems still persist. I cannot access my already existing, configured alarms using the Mac OS desktop controller.

Has anyone else successfully accessed and/or edited already existing, configured Sonos alarms using the Mac OS desktop controller?

My Mac OS desktop controller does not allow me to access mine. In fact, the desktop controller does not detect any of my already existing, configured Sonos alarms. The “Manage Sonos Alarms” dialog box is completely blank.

Ken_Griffiths

The Sonos PC/Mac desktop controllers have always been available and have never been withdrawn by Sonos - and the link provided in my post (and below) is the official Sonos download site, just so that there is no misunderstanding here.

https://support.sonos.com/en-us/downloads

I see that now. Good to know, but my alarm problems still persist. I cannot access my already existing, configured alarms using the Mac OS desktop controller.

Has anyone else successfully accessed and/or edited already existing, configured Sonos alarms using the Mac OS desktop controller?

My Mac OS desktop controller does not allow me to access mine. In fact, the desktop controller does not detect any of my already existing, configured Sonos alarms. The “Manage Sonos Alarms” dialog box is completely blank.

I don’t use Sonos alarms personally, (I just use Alexa alarms on Sonos instead), but many posters that have read my steps posted above and elsewhere, using the Desktop Controller App, reported back that they were able to access/edit their Sonos Alarms in other recent threads on this forum.

If you see your speakers in the old Desktop Controller App, then you should see the Sonos Alarms stored on them, unless you’re perhaps using Voice Assistant Alarms too and have perhaps confused the two… many users tend to sometimes do that. If not, then my thoughts are to reboot the network and switch off the firewall (temporarily) on the PC to see if that may resolve the matter. 🤞

M

MrsH

Lyricist I

New App is dreadful - can't find sleep function or how to set alarms along with other missing functions. Why change something that was working perfectly well. If it ain't broke don't fix it Grrr SONOS you need to sort this asap!!

T

TattieWho

Lyricist I

As we all know by now the alarm function doesn’t work in the new app update.

The suggestion that the Sonos app for macOS offers full control over your system’s alarms baffles me.There is no app in the MacOS App Store. I can log in online but this replicates the updated ios App for iPhone and still has no option to update the alarm.

I cannot find any more information and the chatbot is only a waste of time. I’m unplugging by Sonos’ this evening. Unless there is some communication from Sonos tomorrow they will not be plugged in again, simply replaced by an alternative system. I have too much on with work, study and health going on at the moment, it is simply easier for me to pay to migrate to a new system than wate more time with an organisation that provides an ever diminishing customer experience.

G

Graham Kelly

Enthusiast I

We all want to know 1 thing. WHEN will the alarm and sleep functions be returned?

Ken_Griffiths

We all want to know 1 thing. WHEN will the alarm and sleep functions be returned?

Isn’t that two things?😀

Ken_Griffiths

We all want to know 1 thing. WHEN will the alarm and sleep functions be returned?

This timeline below was posted by users in some threads in the community here, but I cannot find any real confirmation and these ‘speculative’ lists are ‘highly likely’ subject to change:

Snooze Alarms - Coming in June
Sleep Timers - Coming in July
Find Missing Products Tool - Coming in July
Offline Devices - Coming in July
Queue & Playlist Editing - Coming in July

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