Avid Contributor II

New SONOS App - Alarms

Forum|Forum|2 years ago
May 8, 2024
233 replies
13615 views

App has been upgraded, We onlu have IOS no access to Mac or Windows,

Lost ability to use alarms etc

Can we reverse upgrade and go back?

New app is awful! so user non friendly

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Pinned Reply By Jamie A

Hi all,

With the latest update, alarms are now available in the Sonos app. You’ll need the latest version of the Sonos app and speaker firmware to have them show, and steps are posted in the Sonos App Redesign AMA, which are:

Update your app to:
1. iOS: 80.00.08 - available now in the App Store
2. Android: 80.00.05 - available now in the Play Store
Update your firmware to 79.0-52294 - available now via the Sonos App:
1. Tap the settings gear in the top right
2. Select “Manage” next to your system name
3. Select System Updates
4. Select Check for Updates
Launch the Sonos app twice in order to guarantee we fetch the latest feature flags:
1. Start the Sonos app
2. Force quit the app
3. Start the Sonos app again

Once you’ve performed the above, you’ll find alarms in the Sonos app under System Settings (⚙) → Manage → Alarms.

You can view the current roadmap on our article for Future Feature Updates in the New Sonos App and also in the Release Notes for Sonos software updates.

If you have any further feedback to share, please continue to share it the main topic for the New Sonos App linked below or any relevant threads on the community:

Show previous replies

Airgetlam

If I recall, there was an update coming May 21, but I couldn’t begin to say what might be included.

Bruce

A

Anonymous

So in addition to the music library being useless, the alarm and sleep timer missing, I have loads of content missing - services that you can't connect to, and hence radio stations that have disappeared amongst other. And when you just Google 'new app' the publicity articles that appeared are embarrassing 'everything is now on your Home page' except it's greyed out and doesn't play, and can't be restored. Or we get embarrassing messages about how a function can't be performed as there is content missing. They should be ashamed.

G

GoldEar

Lyricist III

I don’t use Sonos alarms personally, (I just use Alexa alarms on Sonos instead), but many posters that have read my steps posted above and elsewhere, using the Desktop Controller App, reported back that they were able to access/edit their Sonos Alarms in other recent threads on this forum.

If you see your speakers in the old Desktop Controller App, then you should see the Sonos Alarms stored on them, unless you’re perhaps using Voice Assistant Alarms too and have perhaps confused the two… many users tend to sometimes do that. If not, then my thoughts are to reboot the network and switch off the firewall (temporarily) on the PC to see if that may resolve the matter. 🤞

I had already arrived at the course of action of removing Sonos from my network when you had sent this message. And that is what I did, removed all Sonos devices, in my case, 7 devices, completely from my network. I left them all powered down for over an hour (probably not needed, but I wasn’t in a rush and had other things going on). I also reset my Sonos desktop controller, disconnecting it from my system.

After bringing up everything from scratch again, and reconnecting my desktop controller to my S2 system, all alarms were once again visible and able to be selected and edited.

While this is a satisfactory work-around, I stand by statements of the new app update being half-baked and not ready for prime time. How could it be with so much functionality missing? It was a blockhead move to put this update into production. It caused a lot of frustration and wasted time trying to restore what was previously available.

D

Dr. Cogent

Enthusiast II

Didn’t you know? Sonos hates you.

G

GoldEar

Lyricist III

I’ve been playing with the new app, cleaning up my favorites and getting use to the new navigation. The app is growing on me. I might’ve been overly harsh in some of my posts. Sorry about that. I know it’s a massive undertaking to update and push out a new version of something like this. Probably many, many people working on this and mistakes and oversights are bound to happen. I know the Sonos team will get it right given time. If I didn’t appreciate the work Sonos does and the quality products they offer, I wouldn’t be the 14 year customer I’ve been.

Airgetlam

For what it is worth, according to this post:

Screen reader for visually impaired customers: May 21
Adding and editing alarms: May 21
Adding to queue and playing next: early June
Sleep timer: mid-June
Local music library search and playback: mid-June
Update Wi-Fi settings: mid-June

Bruce

M

markthedoc

Lyricist I

Completely ridiculous to release the app before it is ready and without key features. Fortunately I have the controller on my Windows desktop, so until that is removed, I’m able to edit my alarm settings, otherwiose i would be in the position of having to unplug all my sonos devioces to stop the alarms going off.

Nick Russell

Trending Lyricist I

Hello, another user here that does not like the new app. I can no longer access all my Spotify playlists inside Sonos. It only gives me some of them. This is largely how I used the app. That and my usage of the alarms which are now also apparently gone. Why would you do a major update and make something worse.

M

Muse

Trending Lyricist I

What a terrible update.

I now have an alarm blaring away at a time that I needed once, and I can’t access it. It wakes me up in the middle of the night. No way to access any settings, not even on desktop since the desktop Windows app has been stripped from most functionality a long time ago.

What the hell, Sonos?

A

Aussie Tracey

Lyricist I

Since downloading the new app, I now am unable to access setting or even viewing alarms I have set in the previous app.

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