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Contributor I
May 9, 2024

new app update is SLOW. SLOW. SLOW!!!!

  • May 9, 2024
  • 174 replies
  • 14860 views

Before I get into how SLOW it is, let’s talk about the interface - TERRIBLE.  
Alarm - missing.  

Search - terrible.

play list maintenance- missing

i completely regret adding multiple SONOs devices to my home.

 

hey SONOS -  get your act together and FIX IT!

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174 replies

Lyricist I
June 13, 2024

Stop adding features that nobody ever asked for and get the basics right. You used to be a good company. What the hell happened? 

I have 19 Sonos devices in my house. 19! I'm genuinely considering moving away from Sonos it's got that bad. 

 

Lyricist I
June 14, 2024

First time ever reacting to an online topic. But Sonos what the f r you doing. The delay with pressing a song and it actually playing is 35 seconds?? S***load of errors throughout. Fix your s*** asap! Oh btw once of a sudden one of the rear play 1 stopped playing and 20 min later suddenly connected again 🤣 i never had any issues until this s*** update! 

Moderator Note: Modified in accordance with the Community Code of Conduct.

Lyricist I
June 14, 2024

Thank god I’m not the only one that is experiencing this. It’s simply awful! Too slow to be usable. I wish there was a way to roll it back on iPhone.

AlexPermit
Prodigy I
June 14, 2024

Agree to all the above. 
 

speed and simplicity above all. 
 

is it possible to downgrade the app?

Yes.  Both Android and IOS.  IOS is trickier and you need a windows machine.

 

Anton
Contributor I
June 14, 2024

Just my opinion, but I reckon they've implemented a significant part, if not all of the new app in a 'cloud' and did not have the expertise to do this correctly.

Depending on how and where it has been deployed and where you are may explain the sluggish behaviour for some users whereas others are ok.

There's nothing wrong with a cloud deployment but it has to be done correctly. 

 

 

Lyricist I
June 14, 2024

Aaaahhhhhh!!!!!!!! Shame on you Sonos!! The sheer incompetence… New app sucks gigantic elephant balls. Just incredibly slow and unresponsive. How is this even possible? I thought the old one was bad enough but you proved me wrong. Embarrassing low mark. 

Lyricist I
June 14, 2024

Looks like someone with shares in Bose has infiltrated the Sonos app development team and thrown massive spanner in the works. I am absolutely fucking disgusted that I have spent thousands of pounds of Sonos kit which is literally useless now, it's like Tesla updating their software to knock cyclists off their bikes, and drive through red light cameras taking you to the wrong destination.

Would not surprise me if this was the end of Sonos. If this is not sorted by next weekend, we should raise a collective law suit against them for a full refund of hardware and installation!!!!! Because only a retard would buy Sonos at this point in time.

I'm fucking spitting feathers 😡😡😡😡

Sonos don't even have the Balls to respond DISCUSTING 

Lyricist I
June 15, 2024

I loved my Sonos stuff when I first bought it. It (the app) has become slower and slower. New version seemed faster at first but back to almost unusable now. 
I will not be buying Sonos again until this is resolved and will advise others to avoid too. 
I’m not angry Sonos, just very, very disappointed.

John Lewis price, Poundland functionality!

Lyricist I
June 15, 2024

I can’t believe have bad it is - please fix it. 

Lyricist II
June 15, 2024

Aaaahhhhhh!!!!!!!! Shame on you Sonos!! The sheer incompetence… New app sucks gigantic elephant balls. Just incredibly slow and unresponsive. How is this even possible? I thought the old one was bad enough but you proved me wrong. Embarrassing low mark. 

I can not believe after all the cash I have spent on SONOS that my system has turned to shit.