new app update is SLOW. SLOW. SLOW!!!!

Wow - Maybe I just got a reaction from Sonos. I had some music playing on one speaker and went into the app to stop it. App can’t see the speaker. Waited multiple minutes then just unplugged the speaker to make it stop. Maybe I’ve upset the Sonos folks… :|

Is there a way to roll back to the old app? This app is extremely slow and keeps moaning about the system. It’s horrible. 

The board of directors needs to fire the entire App division.  HR needs to be a little more aware of future employee developer skills.  Either way, somebody is asleep at the wheel.  Listen to these community comments and reverse engineer an App that functions real time.

When I need to turn down the volume, it's easier and faster to rip out the plugs than restarting the app hoping it wakes-up.  Most unreliable App version ever!

New update is trash. I’m gonna sell all my Sonos gear and get myself something else. Volume control will not respond search is useless. Total joke. The hardware is amazing I have spent thousands of dollars on it and love the sound. But it’s now garbage because I can’t use basic volume control. The software team must have made a deal with Google. Fire all of them and give your costumers the S2 app back. 

I’m getting used to the layout of the new app but it is SO SLOW!!! 
 

very frustrating. 
please fix this Sonos! 
I’ve been a Sonos user for 10yrs and rode many waves from different apps and changes but this is pretty bad. 

In terms of slow moving / jumping volume control, I experience this but only on my older devices (Connect:amps) and not on any of my newer devices.  It may be the app at fault, or the age / limitations of the older devices, or a combination of the two.  In general I find my system gets more and more reliable as I swap out the older Connects for new kit, and this was the case with the ‘old’ S2 app, as well as the new one.  

Agree to all the above. 
 

speed and simplicity above all. 
 

is it possible to downgrade the app?

Sonos, please consider downgrading the app. So the users are happy again.  Then spent some more time to develop the new app. Then first pilot this before releasing. Don’t understand why is this new app not tested?

@Patrick Spence !!! This latest update to your app is rendering the hardware we own useless. Not sure who runs this team but they need replacing immediately. The sonos hardware is great, but if you cannot control it with the applications you may as well throw your company away, we welcome its replacement.

If this is the same leader who told you the all legacy hardware would be useless as it would not work with the new app/ features, leading to the S1 and S2 launch and the public apology you had to give in 2020… maybe it’s you that needs to consider stepping down and we should be writing to Julius.

In the hope you are already in the throes of fixing this situation, an update to your community, the very people that keep your company alive would be appreciated.

Volume is slow and unacceptable. Sonos please fix this and do an update.