new app update is SLOW. SLOW. SLOW!!!!

New app is shockingly slow..... Pretty unusable to be honest.... Come on Sonos, get this fixed

Totally agree! It’s terrible on all accounts. I am only hoping they will update/fix it because otherwise the whole system is a waste of money.

Got to add my voice to the general despair with the update, virtually unusable.  Spent more than 2.5 hours queuing to speak to an engineer to sort out the file sharing protocol - which is now incredibly complicated if you're a Mac user.  After getting that fixed I discover the app is rubbish.  And yes why aren't Sonos responding to thse complaints.  Second rate and shoddy.

Just tried chat support... Waiting for about 20 mins in a queue.... Chatted with someone who was frankly clueless for almost 30 mins... He then admitted that the app was "causing lots of issues" then when I asked what they were going to do about it, he terminated the chat....

Disgraceful 

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I can't believe they have not reacted to this. My system is painful to use now.....makes me want to punch sonos in the face everytime I want to listen to music.

Bunch of useless idiots!

I have send a mail to ceo@sonos.com Mabe it helps..?

The new app is a disgrace. I am a longtime user and love the hardware.  However, the software has always been barely tolerable.  After the update, I am not sure it’s tolerable any longer.  It’s so painful to use the system that it offsets the pleasure of listening to music.

What’s the explanation for this? It seems self defeating and unsustainable for Sonos to make such horrendous software. 

New upgrade is more than a downgrade of the app. Volume is lagging terribly cannot control my Sonos environment in a normal way..! How is this possible from such a company?! Things should only get better. 
I really hope there is an upgrade soon to help these issues. 

New app is slow and often fails to load the display of current activity. Searching is cumbersome. Everything reacts with a latency that has increased immensely. Functions like playlist edit are gone. Seriously disappointed. Is there a roll-back option? 

Totally agere to e everything Said and written in this string.
Testing before releasens would have been nice.

old app was ok. This is bad.