new app update is SLOW. SLOW. SLOW!!!!

I came here to see if it was just me….at least I won’t bother buying a top of the range modem…Someone at Sonos has obviously thought that it’d be a good idea to tick their loyal fan base off and make their app as awful as the competition. Ive had my Sonos setup for years now and had it working smoothly, on 12 or so speakers and was loving it. 
 

Then this damn update…..what an own goal Sonos. As everyone is saying- it’s glacial….speakers disappear. You try to change volume but it doesn’t register and then flicks the page off as it hasn’t registered a response. The layout is confusing…the voice assistant doesn’t respond consistently….the voice assistant won’t always perform simple commands….the volume settings are clunky at best -it feels like a cheap copy of your last app….really?  Why wasn’t it released as a beta for 6 months? I rent my place out and I can’t let me guests use the app as they’ll spend most of their holiday trying to work out this buggy, unprofessional mess. It really isn’t good enough…seriously- I shake my head…again - wtf? 

Here i am completely agree ! 
Also volume control does not replicate our slide , i turn ON and it goes back ! and sometime music disappear. Many many points has big problems i WANT OLD APP

at prices that SONOS sell product customers PRETEND a SUPERB APP WORKING 100 % 

To access to nes app i have reset all speakers at factory reset !!!!!!!!!!!!  and one by one again 

it’s crazy ! 

I have just updated the app and had to spend 5 hrs reconnecting my system. The app is so slow. On opening, I'm always faced with the system being offline and the app is slow to respond to any of my selections. Did anyone check it before it was released?

The new app update is horrible. I've been a Sonos user from the very beginning and have mostly been satisfied. This is so disappointing and the new update makes the system almost unusable. Does anyone know if you can remove and download the previous version? If not, and if they don’t fix this soon, will need to look into a different home system. 

Having so many problems with the new App, will echo all others on here its to put it politely Bloody awful. I am now having issues such as unable to play Apple Music or asking it to play a station and it just sits there while it thinks about playing it.

Sonos App development please sort this mess out thank you

Just to add to the rant. After the latest updates, the app became practically unusable. 

- Takes minutes to play/pause, switch track

- Takes minutes to change volume

- Takes minutes to see playlist

- Widget gone

Why update and make the app suck? Please make the app usable again. Don't forget to test before releasing, please. I don't want to throw all this expensive equipment in the trash can. I wish there was a way to go back to the app version that actually works... 

I can only second everything written here. The app is painfully slow. Takes ages to update current playing song. Sound volume control is random. Grouping of speakers unreliable. I have been a Sonos user for ten years and this is rock bottom. Been working fine and the new app is a disaster from performance and reliability point of view. When do we get a fix in place?!

Totally agree - hate this update.  Terribly slow and interface makes no sense.   Definitely not up to what I expect from Sonos

Good to see, that others also have the same issue. It was already terrible before and sometimes basic functions don’t work. When open the app it takes about 20s until the app finds the controller. Stop and play action or volume adjustments takes seconds or ends in a connection error. 

I spend two hours today reset ALL speakers, delete the app, restart my iPhone. After this, i connected just ONE Play 3 over LAN > Same effect. The Windows-App seems to do better running on a laptop (also connected to the same SSID / VLAN) 

I see a lot of threats where we should reset routers, restart the access points or other not really useful tipps. The point is: IF i had a problem on my network, i also had problems on ohter devices. The speakers also don’t have problems to play sound, no interruptions. The problem is CONTROL the speakers which makes the entire Sonos ecosystem almost unusable. 

Even worse: While having a non funtional app, the only what is reliably working are the ads!! Sonos: If you want that we buy more Sonos products, fix your apps!! I can’t understand why the app has such a good reputation in the app store. Something’s goning wrong there...

Today a was close to throw all my Sonos boxes out of the window. I was a fan of this products over 10 Years, but enough is enough. 

GOODBYE SONOS, YOU HAVE RUINED A GREAT PRODUCT!

Amen!