new app update is SLOW. SLOW. SLOW!!!!

Sonos, if you are reading this, hopefully working on a solution, please send us an email and give us an update. Would love to hear that you realize this is a big problem and you’re working on it. 

I struggled with similar issues for weeks. The reason for sluggish response proved to be simple: memory ! SONOS isn't telling the truth saying Connect:Amp Gen2 is working with S2. It even struggles working with S1 (music drop outs etc.) The Connect:Amp Gen2 has got only a marginal increase in memory vs Gen1, and SONOS AMP (the new one) got about 20 times (!!) the memory of Connect:Amp Gen2... My advice: put Connect:Amps (Gen1 and Gen2) to the recycle bin, use SONOS AMPs, they will work flawlessly with S2 ... or change brand.

Not what you expect from a premium product, it really spoils the anticipation of switching your system on to listen to some great tunes. If it were a cheap Chinese system, you would kind of know this was coming the moment you press the purchase button… but Sonos, really? Not winning any hearts here, sort it out please!

I completely agree with all of the complaints.  I am normally pretty tolerant of glitches but I am getting more and more frustrated  with not being able to find my favorites easily, and the delay and even unresponsiveness on turning it on and off and adjusting volume.  It is very sad as up until recently I loved the system.  It seems there is no move to fix any of this as it has been a problem for a while.  I am now looking to shift to something else.  I certainly welcome recommendations.  

Hello 
is there any update for the slow application.
i have an iPhone 15 pro with the latests IOS version.
The app is very slow . No problem with the MacOs application.
I can’t believe that the application was seriously tested . Please let us know when a fix is available. After Digital output problems ( lack of treble ) it is really boring . I was very happy of the simplicity (for years) of the SONOS products but since last year it is very disappointing to deal with such regressions.
I began to look for other products like Bluesound or similar.
Such a pity…..
 

Worried the CEO is in denial of this disastrous release. 5 years from now, it may be a required case study at Harvard business review. 

 

https://www.theverge.com/2024/5/22/24162168/sonos-ceo-patrick-spence-new-app-design-interview

F***** worst app update ever.. SLOW, can’t find things and music integrations works like hell

Moderator Note: Modified in accordance with the Community Code of Conduct.

Patrick Spence, you need to fire your your app designer, your team have clearly lied to you. From all the real life testing from the hundreds of people on this community we can attest, the app is not easier and faster.

The App was flaky before but now it is practically unusable.

When Microsoft (love or hate them) roll out products you have the option to use an older version. Why don't you give us this option, until you sort out this mess?  Also think about hiring a new App designer.

Do not buy these products. The new app renders them useless!