New app Sucks!!

Sonos user for 10 years first comment now just to say this app update is terrible! 
 

rooms won’t group, app freezes, everything seems hidden  and, don’t know if this is related, my roam disconnected itself entirely from the system, now when I try to add it back it’s stuck in flashing green “getting roam ready mode”

this is just a bad experience altogether and I can’t believe they thought this app was ready to release. If I knew how to roll it back on an iPhone I would. 
 

The attraction of Sonos was the ease of the system. Now I just find myself not using it cause I don’t want to go through the hassle. So disappointing.

New Sonos app needs to go. 
nice try, but there should be a revert option. 
I’ve had Sonos 15 years and this is a terrible interface.  
 

not even a random feature when sorting my songs???? 

Since the Android update, I’m planning on returning my Sonos products since the new updated app is almost un-usable. WORST update, does not detect any Sonos products or takes multiple tries to ever find the products. I have the surround sounds package but can only use the Arc to connect. Looking into returning these useless products and see if I can get my money back. WORST Adroind update. Sonos should make an app the works or NOT FORCE YOU TO UPDATE.

Agree! This new app does not work well at all. Fix it!!  Please for the love of…!!! Fix it.  Or don’t roll out until better testing is done.  

Unfortunately, I have to wholly agree with everyone’s comments about the new app. Its clumsy and what was once a smooth clickstream for selecting music and services has now become a confused mess.  The new UI is crowded and frustrating to navigate. This is a typical behavior when the developers assume we know what their thinking. I would be tolerant of a new UI as long as the actual features worked. With both being sub-par its driving me away from using a product that I have loved using since 2014.  

Totaly agree! I use my computer to turn on Sonos/Spotify now. My app defaults to my bathroom and I have to remove it out from any group in order to play music. 

Worst tested app ever!

Can someone from Sonos HQ answer us why they did the app this bad 😡

WTH are they thinking???

reminds me of the Geniuses over at Coke....The New SONOS COKE  !  Blah🤢🤮

the absolute worse App UpDate in History!!!!

not to mention the new 50-70 minute wait times for support??????

absolute Corperate Suicide.…

Moderator Note: Modified in accordance with the Community Code of Conduct.

App updated today… still NO timer… Hire more developers, this is not hard to implement.  You had it on last app, are you only going to allow it to work on newer hardware only and leave your older devices to suffer and try to force upgrades? Sonos please explain what is going on, how long will this take?

How do I replace new garbage app w old one on iPhone?   New app doesn’t have mute function by room not entire system WTF!!