New app Sucks!!

New app SUCKS. Please let me go back to the old app. It was perfect the way it was ☹️😡

The new APP is an absolute shambles! No alarm function, incredibly difficult to navigate to simple functions, the artist radio feature on tidal only lets you play one song and not skip to the next, who knows what other Easter Eggs will be found. As an ex employee of Sonos I used to be proud to share my experience, now I’d like to find a new fill your house with music system. Customer Experience used to be everything - this is a significant pivot away from that. C’mon Sonos you can do better than this. Recognize the mess and revert back to the old app while you figure out the way forward. 

I agree. This app is horrible.  In order to shut off speakers or change stations I need to delete app and then download again.  
 

Music shouldn’t be so hard.  Sonos will lose all of its customers and revenue.  Very frustrating.  Technology has come so far why not just get some good JBL speakers and connect directly on blue tooth.  

Cannot agree more. I sold my BOSE equipment and was VERY satisfied with the previous SONOS interface. It worked, speakers did not drop off the network randomly etc. Spent ALOT of money setting up new system and now this. SONOS you MUST dump this horrible interface, or at least fix it. I feel like I am back with BOSE

The latest app update is absolutely terrible.  I am a long time sonos user and unfortunately, I have to say this seems like the death knell for sonos. Each iteration of the service has gotten progressively worse.  The latest is not only ugly, it’s barely functional.

New app is  the worst think gonna switch systems at this point 

Like everyone else here I was devastated when I downloaded the new app and everything essentially stopped working. Songs went in and out. I couldn't control everything. Essentially my system became useless. Following advice from some folks on this feed, here is what I did

Uninstalled the new version

Went to apkmirror.com

Loomed up sonos 

Found the 16.1 version from March

Downloaded it to my android (needed to update settingston the phone)

* be careful navigating all the ads and fake download buttons

Opened the spp

Restarted all the hardware (important - I turned off and back on again)

I haven't tried it fully but on the one set of speakers I tried it worked and am once again listening to my music at dinner

Hope this helps everyone

This is beyond frustration.   Customers purchase Sonos equipment and then Sonos has you by the balls.  Not being able to play mp3 music on my phone was bad enough, but now this!!  Thanks for your suggestion.  I went to mpkmirror.com and found the 16.1 version.   The problem is before you can download it they want a credit card to "verify " who you are.   Not going there.   

I’ve been a SONOS user since the beginning and loved everything about the system and the app controller, BUT this new version is HORRIBLE! it’s confusing, you can’t add music to your queue anymore, your not able to search an artist from the now playing screen, or download! it’s slow and awkward. Unless someone can tell me I’m doing something wrong 🤔…I’m very disappointed! 

Two is not enough, it is completely useless.