Contributor I

Question

NAS

Forum|Forum|2 years ago
May 17, 2024
80 replies
6017 views

I’ve invested thousands of pounds in my music collection I can no longer access it from my NAS. Why is this?

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Ken_Griffiths

Ken_Griffiths wrote: I would personally have just switched Windows to use an SMBv2 local library share instead…

It appears to me that our Windows 10 PC is running SMBv2 according to this PowerShell querry.

PS C:\> Get-SmbServerConfiguration | Select EnableSMB2Protocol

EnableSMB2Protocol
------------------
True

I suspect that adding a shared folder from our NAS drive is associated with the dated NAS drive protocols but that may be besides the point. The point is that the average Sonos customer or user should not be forced to diagnose system configuration issues or resolve legacy system components by having to upgrade their system architecture whenever a new controller application is rolled out. My perspective feels more poignant when Sonos is promoting the new application with the following statement: “The Sonos app is redesigned and better than ever. Get the latest update now.”

And to clarify Ken_Griffiths’ statement: but I guess it’s too late, if you have sold your products…

I’m selling our shares of Sonos stock on Monday, which were purchased in 2018 during an era when I was more optimistic about the company’s prospects. BTW I doubt legacy Sonos products have much resale value anyway as evidenced by our original Play 5 purchased in 2012, which was deemed obsolete and incompatible after the original Sonos Bridge was replaced with the current generation of Sonos Connect.

Fair comment, but just to clarify, I was suggesting to use the PC for the library share, rather than the NAS, assuming your NAS firmware cannot be updated/run SMBv2 shared folders.

I was fortunate, my (Netgear) NAS was SMBv1, but received an update (a while ago) to switchover to SMBv2 and v3 shares, but that may not apply to some NAS boxes.

A

Avocet

Lyricist III

The only problem with that Ken is that many people use a cheap External Hard Drive or even USB stick (dependant on size of library) connected to their Routers most of which only allow SMBv1 connections.

Yes, that’s me. I had a 256GB stick stuck in my router which worked perfectly well with my music library and only cost me the price of a big USB stick. Sadly the router is only SMB1 so I have now bought a cheap mini-PC and installed OpenMediaVault with SMB2. So the “improved” Sonos software has cost me about £130 just to maintain my current level of functionality.

Ken_Griffiths

The only problem with that Ken is that many people use a cheap External Hard Drive or even USB stick (dependant on size of library) connected to their Routers most of which only allow SMBv1 connections.

Yes, that’s me. I had a 256GB stick stuck in my router which worked perfectly well with my music library and only cost me the price of a big USB stick. Sadly the router is only SMB1 so I have now bought a cheap mini-PC and installed OpenMediaVault with SMB2. So the “improved” Sonos software has cost me about £130 just to maintain my current level of functionality.

Can’t you perhaps do the things mentioned in the below link with your mini PC?

https://en.community.sonos.com/controllers-and-music-services-229131/adding-a-windows-smb-share-step-by-step-6892060

A

Avocet

Lyricist III

Can’t you perhaps do the things mentioned in the below link with your mini PC?

https://en.community.sonos.com/controllers-and-music-services-229131/adding-a-windows-smb-share-step-by-step-6892060

Yes, probably. But I still had to buy the mini PC.

Ken_Griffiths

Can’t you perhaps do the things mentioned in the below link with your mini PC?

https://en.community.sonos.com/controllers-and-music-services-229131/adding-a-windows-smb-share-step-by-step-6892060

Yes, probably. But I still had to buy the mini PC.

Maybe not a case of ‘had to buy’ as that decision is for yourself, but ‘yes’ I see what you’re saying. In my case, my NAS, which was SMBv1 only originally, received a free manufacturers firmware update a while ago, making it compatible with SMB v2 and v3, so I didn’t have to make a hardware purchase on this occasion, but I would have gone out and got me a new NAS had that not been the case. I’ve had to do similar upgrades of various hardware in the past though, just to keep up with changes in tech.

Bumper

My NAS added smbv2/3 support a really long time ago but did not remove SMBv1 support. There are still older devices that do not support smbv2/3 like Sonos s1 devices, older networked printers and scanners etc.

It is the default setting in the nas now, but by leaving it as an option it is up to the owner to decide when to update their hardware or software, or not.

Maybe Sonos has a really good reason to do this in the abrupt way that they did, in the middle of the crap storm that is the new app.

P

philradnorAuthor

Contributor I

So a few take away from this… if my NAS is running SMB1 I can’t use it. If I had a NAS running SMB2 or 3 I could. How do I add this as a service in the iPhone app? I can’t even find this option in the app.

Bumper

So a few take away from this… if my NAS is running SMB1 I can’t use it. If I had a NAS running SMB2 or 3 I could. How do I add this as a service in the iPhone app? I can’t even find this option in the app.

You dont add it to your phone. It’s really a firmware change on the players. Your NAS hopefully has the option to change to smbv2/3. If you aren’t sure post the make model or a screenshot of the smb settings page and someone might be able to help you.

C

castalla

Local Superstar

My NAS added smbv2/3 support a really long time ago but did not remove SMBv1 support. There are still older devices that do not support smbv2/3 like Sonos s1 devices, older networked printers and scanners etc.

It is the default setting in the nas now, but by leaving it as an option it is up to the owner to decide when to update their hardware or software, or not.

Maybe Sonos has a really good reason to do this in the abrupt way that they did, in the middle of the crap storm that is the new app.

What option?

It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -

schwuggy6127

Lyricist II

I’ve invested thousands of pounds in my music collection I can no longer access it from my NAS. Why is this?

I am so disappointed with the SONOS deployment team and the executives that allowed the launch of the latest SONOS android App (80.00.05-Release+20250510.78d0). How could you release software that is missing such an integral component of the SONOS communities usage. Having dropped access to NAS and our music libraries through the android app, is just not an acceptable release strategy. What is the timeline that you expect to have NAS access reestablished?

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