NAS

Forum|Forum|2 years ago
May 17, 2024
80 replies
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I’ve invested thousands of pounds in my music collection I can no longer access it from my NAS. Why is this?

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K

Kumar

On this SMB thing, a question for my WD My Cloud device that is my NAS for Sonos, since 2015. I see that it has received a firmware update back in 2017, that did this: Enhanced SMB server (samba) to operate using SMB-3 protocol by default.

After April 2022, WD support has ended and there are no more firmware updates.

I do not remember tweaking anything in 2017 to get the NAS to keep working via Sonos when the device received the 2017 update quoted above.

Am I now out of any SMB 1 hazard in a Sonos S1 environment using Sonos kit of which the latest buy is a play 1 in 2014?

K

Kumar

PS to the above: Research tells me that none of my Sonos units support SMB 3. That then has to mean that the firmware updated WD will work with whatever level of SMB, from 1 to 3, that the clients will support?

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robokitty

Enthusiast II

I updated my NAS to SMB v2 so it would work with the newer stuff. But now with the new controller we were just force-updated to it seems “my library” appears sometimes, then it goes away. randomly. I made a new post about this.

Ken_Griffiths

I updated my NAS to SMB v2 so it would work with the newer stuff. But now with the new controller we were just force-updated to it seems “my library” appears sometimes, then it goes away. randomly. I made a new post about this.

My NAS is showing okay with SMBv2, but the user @Bumper is also reporting the same issue as you, so it may pay to each report the intermittent missing library to Sonos Support with diagnostics reports/screenshots showing when the music library is visible in the App and when it isn’t. It may just help the Sonos developers to get to the root cause of the issue. It might even be down to a particular brand of NAS etc.

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Avocet

Lyricist III

Can’t you perhaps do the things mentioned in the below link with your mini PC?

https://en.community.sonos.com/controllers-and-music-services-229131/adding-a-windows-smb-share-step-by-step-6892060

Yes, probably. But I still had to buy the mini PC.

Maybe not a case of ‘had to buy’ as that decision is for yourself, but ‘yes’ I see what you’re saying. In my case, my NAS, which was SMBv1 only originally, received a free manufacturers firmware update a while ago, making it compatible with SMB v2 and v3, so I didn’t have to make a hardware purchase on this occasion, but I would have gone out and got me a new NAS had that not been the case. I’ve had to do similar upgrades of various hardware in the past though, just to keep up with changes in tech.

Yes, it was my choice to buy the mini PC but I think any other solution would have required some financial outlay., too.

As mentioned, I previously used my router to serve music files to Sonos. I do not have any way to upgrade the router to SMB2 so I think I had to find another option to serve my music library on my home wifi network. I considered various options but all involved buying some extra kit and one of the cheapest was to buy a mini PC and use that as a media server. OpenMediaVault seemed a good option because the software is free and it is intended to run ‘headless’ without a keyboard or monitor. All the configuration and management can be done through a browser interface. It runs a cut-down version of Linux with no graphical user interface, so when it is not actually serving music files the CPU is pretty much idle. So it is quite a good solution for an always-on media server.

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Dirk55

Enthusiast I

Keeping in mind, that SMB v1 is freakishly old and highly vulnerable (IT-Security), it just might have been not on the SONOS developers radar to support this old stuff any more. And if you are running a network device that only does SMBv1 and doesn’t get any updates you really should consider kicking out that old junk.

But for me that is beside the point - the way how SONOS forced out such an update and made us all BETA testers truly incapable their management is. That really makes me worry about the future of my SONOS installation. Like some other people already indicated, I am also looking for a way out of the SONOS space due to lack of trust and transparency into what SONOS will do with my past investment.

See my other worries in this thread

https://en.community.sonos.com/search/activity/topics?userid=8189176

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robokitty

Enthusiast II

Can we keep talking about how bad the new controller is? All this talk of SMB1 is silly. It’s a terrible, ancient protocol. I would imagine no company wants to be in the position of appearing to endorse it. If your NAS only supports SMB1, get rid of it. If you share music through a router, and your router only supports SMB1 - don’t use it.

Bumper

Can we keep talking about how bad the new controller is? All this talk of SMB1 is silly. It’s a terrible, ancient protocol. I would imagine no company wants to be in the position of appearing to endorse it. If your NAS only supports SMB1, get rid of it. If you share music through a router, and your router only supports SMB1 - don’t use it.

Sonos supported it and continues to support it in S1. So it’s not like they are leading the way on security. A lot of customers don’t understand and it’s taken community members to post guides and figure out what’s going on in some cases.
If they had a set a date when smbv1 would be turned off and communicated with owners better than they did ie don’t do an in app notification saying “coming months”, then turn it off 10 days later. There might have been fewer issues. But maybe not, the app is a massive 💩 storm so amplifying pissed off customers.