music library after latest app update

I’m usually willing to give change a fair chance but I’m striving to find any advantages. I can’t seem to get the mute working on individual speakers and I can’t find all of my radio stations. I sometimes switch quickly from one station to another or mute TV and turn up a radio station. I didn’t know it was possible to go back to the old version. That’s what I’ll do if I can find it. 

Can you help on how to roll back to previous app? Hate the new one. Thanks

I’ve given up on this… my system is unusable, can’t access my music, streaming services are choppy… updated the app today thinking they might have given us the old one back but no… and then when I opened it the first thing that popped up was an advert for a Sonos Roam.

So I’ve taken to mailing the CEO, Patrick Spence, every day by using the convenient link halfway down this page https://www.sonos.com/contact telling him how much of a festering a******* I think he and his company are.

Hasn’t fixed anything obviously but I feel a lot better. 

Moderator Note: Modified in accordance with the Community Code of Conduct.

Sonos on Apple: After uninstallation, installation and login, everything went back to normal. But he new interface is a bit chaotic...

This is awful 

last night I couldn’t access or update my music in my NAS

TODAY I NO LONGER CAN CONNECT WITH THE SYSTEM

Sonos if u intend to intro a new app make sure u beta test it first.

remember you aren’t the only option available 

fix this NOW!!

This upgrade is terrible

Can’t access my music stored on my apple Mac any longer

No more alarm system 

Took ages to get all the speakers working again.
Home Screen and menus have no normal logic

who tested this upgrade!!!!

OK, after much wasted time I finally got the desktop app to see my music library. For some reason the new app did not recognize the path that I had used previously to access the folder on my windows laptop. It would let me add the path but would not show the music files or update the library.

I created a new folder labeled Music1 and added it directly to my C drive. I then copied all of my music to this new folder. Selecting this path in the app created the music library with all of the music files available.  My previous setup allowed me to sink my desktop and phone app with a onedrive folder to keep a copy of my music in the cloud and still play music from the same folder on the Sonos apps. Until this is fixed I will have to add and copy new music to both folders.

I just downloaded the sonosphone app from the app store for $3.99.  I now have my libray back and able to play all my music and playlists on my Sonos system.  No waiting for June as this third party has competent tech people.  

updated to the new sonos update, loads of bugs and  obviously its like all new updates….,music folder is there in iPhone but no  content as albums or artists…. was fine with old app….. anyone with the same issue as was ok with old app before I updated, i stream from my iPhone to sonos system with sonos app but suddenly no content now..showing the sonos library but when you click album or artist …..everything missing saying no content ????

im sure its 1 of the bugs and will be rectified any help will be appreciated as have all software updated, anyone the same ??

I mean what an absolute croc of..  can you just roll back the app ?

Access to Local libraries is a must..

I'm more fortunate than others I have a Plex lifetime subscription., and their plexamp app is simply wonderful app for playing music, allowing you to access your local library., remotely if needed..  So for  Local library access sorted..  Sonos could learn a thing or two from them.. Those that haven't got this you could also  consider Logitech media server with Philippe Upnp plug-ins with android apps squeeze Control, squeezer or IOS equivalent for seamless access to your local library to play to your Sonos devices..

Of course you could consider PIcoreplayer which has LMS built in..

Bare in mind you will need a device like a raspberry pi or a supported Nas like Synology to set any of these up..  If using a RPI, and you have a music library elsewhere, add fstab entry for the PI to mount the remote library share..  Plex or lms will then be able to treat that as a local library.

Imho if you have local libraries its a worthwhile investment no matter which products you using..

In regards to Plex. There are offers all the time from Plex for discounted lifetime subscriptions, seriously consider it if you want superb functionality in accessing your local library, this is a must and I've had this in place for years. 

Another option for Android users is Air Audio, you can stream direct to speakers from any application..

There is a delay however in playng the music, older devices would need to be rooted, newer devices with newer android variants, this works very well without root..

For IOS users, if you do have a raspberry pi, or some hardware lying about set up Airconnect on a Linux distro.. again from Phillipe who brought the lms plugins..

This will allow Airplay functionality to Sonos devices that don't support it out of the box from any app that supports airplay from your Iphone

One thing that's gone which is barely mentioned though is access to media Servers..

I can no longer access my Twonkey Media server through the Sonos app, which has a specific port setting for Sonos support.

I don't really need it with my other solutions, but thinking that removal functionality is just a backward step imho and there will be others hit by this .

It clear to me whoever has been making the decisions, really didn't factor in a  proportion of the user base that wish to access local music libraries..  I spent years extracting my music to a Nas solution, why the hell release an app removing this functionality from your loyal customer base, absolutely beggars belief..

Anyway I hope this post helps some people

BR

Jono

P S has your CEO  Patrick Spence resigned yet.  ? I suspect shareholders will be making that decision for him very soon

Someone needs to start a petition, gain support from Sonos user base (which won't be too hard) and submit that to Sonos. 

Something like this could gain traction very quickly on Social Media, and absolutely needs to be done. 

Trust had been lost, with your customer base and it's down to the decisions he has authorised and made