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Contributor I
May 7, 2024
Answered

music library after latest app update

  • May 7, 2024
  • 851 replies
  • 51369 views

Just installed the new app. But I can’t find where the music library went. Also no option to add a folder to the library 

 

Moderator edit: We have an article with instruction on how to add a music library share on Windows and MacOS. Have a look.

 

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Best answer by aitchgf

Hi mvosloo

Thanks for the response tip, will try it our and see how I get on!

851 replies

Lyricist I
May 25, 2024

First with the Sonos IOS app update, In cannot even see my music library.  Now the Sonos Mac PC app update I cannot see my music library. So I cannot play my music library on the Sonos system. The Sonos community lists the same complaint, heaps. Sonos what brilliance was it to render the system half useless, or the % of your own music listened to. Your explanation of functionality that MAY come be coming back is feeble at best. What brilliance drives this. Driving everyone to total streaming. Driving customers away. Driving the share price down. Or just lost the plot?.

Contributor I
May 25, 2024

My complete Sonos System is absolutely worthless at present as Sonos has failed to make a thorough upgrade last week. I am unable to merge iTunes library with the Sonos app. When will Sonos correct this problem 

Avid Contributor I
May 25, 2024

I updated latest update now have lost access to music library….. seriously sonos

I think they are trying tobe APPLE 

a poor mans apple !!!!!  least apple are professional 

Lyricist I
May 25, 2024

My album disappeared and got 913 error. How to fix it?

Lyricist II
May 25, 2024

It’s become quite obvious why SONOS screwed its access to a NAS. They don’t make any money off it. They want you to stream and stream only. Shame on them. I used to be quite impressed with them as an innovative company, now they are just another greedy corpo.

Contributor I
May 25, 2024

There is no “Tour Sources” on the iphone app.  I spent 2 hours on the phone with sonos getting my music back on the PC.  I still cannot get SiriusXm on the PC.  The techs never could access my music on my NAS drive.  Sonos needs to hire some programmers and delay updates until they work.  “Security issues” my butt.

Enthusiast II
May 26, 2024

Let’s face it folks, this update is total crap. We’re all heavily invested in their kit and my system including an extensive NAS music library now doesn’t work.

I’ve had to start using Apple Music and Amazon to stream through the app but that keeps crashing with a completely useless “something went wrong” message.

Most of us aren’t IT specialists so we spend hours just trying to get the kit connected, reconnected, connected, reconnected and it fails.

FFS Sonos, get your act together as a lot of us will bite the bullet and vote to buy alternative. Not that Sonos seemingly cares!

Enthusiast I
May 26, 2024

Having (also) realised that the ‘all new app’ no longer allows me to access/use MY LIBRARY, I tried an online search for alternatives as well as looking for what is (still showing) on ‘Sonos Support’.

It is truly outrageous that (with their ‘new app’) not only have Sonos removed this (from my perspective) ‘vital feature’, their own ‘support page’ STILL states that “Sonos allows you to stream your music library from any computer, or network attached storage drive, to your Sonos system”; see below ….. but it doesn’t!!

YOU COULDN’T MAKE THIS UP ……. where are the responses from SONOS????

  1. Sonos Support
  2. Article
  3. Add your music library to Sonos

Add your music library to Sonos

Sonos allows you to stream your music library from any computer, or network attached storage drive, to your Sonos system. This article will show you how to add your music library using the Sonos app for macOS or Windows.

If you have already added your music library but have downloaded or removed music, created new playlists, or adjusted metadata, see our article on updating your Sonos music library.

  1. Open the Sonos app for macOS or Windows.
  2. From the Manage menu, select Music Library Settings.
  3. Click + (plus) on macOS, or Add if you are using Windows.
  4. If you use iTunes or are not sure where your music is stored, select My Music folder. If your music is not located in the My Music folder, select the appropriate option.
  5. Type in your computer’s password if prompted and follow the on-screen instructions to complete adding your music library. Depending on the size of your music library, it may take several minutes to index.

https://support.sonos.com/en/article/add-your-music-library-to-sonos 

World-Class Superstar
May 26, 2024

Having (also) realised that the ‘all new app’ no longer allows me to access/use MY LIBRARY, I tried an online search for alternatives

You could consider using Sonophone/Sonopad.

Enthusiast I
May 26, 2024

What is/are “Sonophone/Sonopad”? ….. I’m not familiar with these name(s)