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nd1
Contributor I
May 7, 2024

Latest Sonos App - Do not Upgrade

  • May 7, 2024
  • 171 replies
  • 14527 views

Just upgraded to the latest, new and improved Sonos app on my mobile phone (iPhone) and it has led to my losing my complete music library which is on a NAS.

After some discussions with support, they confirmed that this option is not available - only the commercial streaming services (and it does recognise Plex) are visible and accessible but no proprietary My Music Library.

Allegedly this will be rolled out in a future iteration, but no timeframe provided.

Beware if you are considering upgrading

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    171 replies

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    Ken_s
    Lyricist III
    May 9, 2024

    Nice update. Can't clear any queues, can't access my local NAS music library, running SMB3. 

    New version uninstalled and rolled back to that version by downloading the apk.

    What a complete mess.

    Acardshort
    Enthusiast II
    May 9, 2024

    Thinking of taking my system out to the driveway to film myself driving over it with my truck. What are the chances it goes viral ?

      asklowey
      Contributor I
      May 9, 2024

      Lost my local music library. Also lost the line in functionality on my port. This kit will be going to the local dump if Sonos don’t sort it soon and there is a lot of kit

        asklowey
        Contributor I
        May 9, 2024

        I can’t imagine anybody wanting to buy any of this kit. Whilst this situation exists. It is absolutely appalling. Why did not Sonos store the release because it is obviously a bag of *

         

        *Moderator Note: Modified in accordance with the Community Code of Conduct.*

         

        Ken_s
        Lyricist III
        May 9, 2024

        I can’t imagine anybody wanting to buy any of this kit. Whilst this situation exists. It is absolutely appalling. Why did not Sonos store the release because it is obviously a bag of shite.

        It's real mess, lots of topics in the forums, lots of unhappy people.

        I lost access to my NAD library so have reverted back to the older version of the app 

        N0guru
        Lyricist II
        May 9, 2024

        Just upgraded to the latest, new and improved Sonos app on my mobile phone (iPhone) and it has led to my losing my complete music library which is on a NAS.

        After some discussions with support, they confirmed that this option is not available - only the commercial streaming services (and it does recognise Plex) are visible and accessible but no proprietary My Music Library.

        Allegedly this will be rolled out in a future iteration, but no timeframe provided.

        Beware if you are considering upgrading

        Same here. I wanted to listen to some music, and without thinking agreed to the update. Now I’ve spent two hours of valuable time searching without succes for a way to reconnect to the music library on my nas. Now I understand why.

        Are these people out of their minds???
        How can you be this arrogant and/or stupid? ‘Oh well, this function is no longer needed, so we’ll just kill it’.

        Unbelievable!

        Is it possible to go back to a previous version of the app (ios)? If anyone knows a solution I’d be very grateful.

        castalla
        Local Superstar
        May 9, 2024

        Nope - you are stuffed 😝. Only android can be rolled back

        It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
        Fdawg2k3
        Lyricist II
        May 9, 2024

        spent 48 miniutes on hold waiting for sonos customer support, then 15 minutes talking to support only to learn that this, “Sonos needs local network access for setup. In iOS settings, tap Local Network, then return to the Sonos app” loop/issue is a known problem with no solution. why not have that be part of the hold music?! now i can’t listen to the speakers i’ve bought and paid for until sonos gets off their ass and fixes something that shouldn’t have been broken to begin with?

        Realhaggis1980
        Lyricist I
        May 9, 2024

        It's also taken the widget shortcut away from Android phones too!!!!

        What a joke.

          faintaxis
          Trending Lyricist I
          May 9, 2024

          Don’t worry people. The features are coming in the next few months!

          Oh wonderful.

           

          24 hours ago I had the features already!!

           

          I honestly hope they sort out the crap with local libraries. My locally stored music library is huge, and I’ve no interested in already expensive devices that railroad me into using streaming services.

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