I can't play music from YouTube Music

108 replies
22149 views

I am a premium member of YouTube Music and I have successfully added the service to my Sonos app in Android.

However, when I try to play music from YouTube Music it is showing a message that access is denied. Please help. Thank you.

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Ryan SAnswer

Retired Sonos Staff

Hi everyone, there’s an update that went out today that should make some big improvements here. Please test out YouTube music and let us know if you’re still having this encoding error come up.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

Show previous replies

Y

yrune

Lyricist II

Google gave me 2 weeks free even though I didn’t ask for anything yet since the issue is still unresolved. But there are so many changes in youtube these days I’m pretty sure they are to blame and know it.

T

ttommoff

Lyricist II

YouTube music has not worked for three weeks now... When will this be fixed???

M

Mazo

Lyricist I

I will cancel my Youtube Premium Account and go back to spotify now.

E

ed74

Lyricist II

I’ve stopped my Youtube Premium account (up to six month and you keep your data) and used my Amazon Music account (included with premium) hoping Youtube or Sonos will care one day...

H

Higgo_80

Lyricist I

Sad it still hasn't been fixed and no word from Sonos. I just found YouTube Premium also gives Google Play Music access which is working for me in the Sonos app, so I'll run with that for now.

C

CJ66

Lyricist III

hoping Youtube or Sonos will care one day...

I actually think Sonos DO care. I’ve had them on the phone twice running diagnostics on my system. I really think the problem is with YouTube. And the question is if THEY care which I’m inclined to think they don’t. I was told the “access denied” is also served if Sonos logs into YouTube Music and cannot find the track in question. Someone else in this thread wrote something about YTM consolidating the tracks from an artist from multiple channels into one (what ever a channel is?). This sounds more likely to be the root cause than Sonos relaying out account info to YTM.

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yrune

Lyricist II

This morning it was working again for me.