Contributor I

Question

how can i get the previous version of the app back? this one is useless

Forum|Forum|2 years ago
May 8, 2024
126 replies
14773 views

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back

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CozzyD

Lyricist II

I know it might be impossible but: Any idea how a roll back might work for iPhones?

Build a time machine. Then please share with the rest of us.

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CozzyD

Lyricist II

I spend over an hour on the phone with tech support and was actually told the following.

Tech - You are having wifi issues.

Me - How come I didn't have any issues with the old app?

Tech - The old app was not advanced enough to find the issues and the new app is.

Me- Say what

skullc

Prodigy III

I spend over an hour on the phone with tech support and was actually told the following.

Tech - You are having wifi issues.

Me - How come I didn't have any issues with the old app?

Tech - The old app was not advanced enough to find the issues and the new app is.

Me- Say what

LMAO

Network= livewire cpe pro 3 +eero 6 pro wireless

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Greyhame

Lyricist I

I have 3 sonos systems and I can't get them to work on the new Sonos app. I got one going after a lot of work and discovered that the new app is awful. The last one just won't connect.

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smghifiguy

Contributor I

Evidently SONOS can’t smell their own *.

According to the sales rep, Sonos is doubling down on their stupidity insisting that they will not return to the previous version.

I am a dealer. I am cancelling a $6,000, 6 zone Sonos/Integra system today because I have a reputation that Sonos does not respect.

My anger is burning a hole under my feet.

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

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Greyhame

Lyricist I

I did find that the PC app seems to be as before, and so the work around was to install that, find my system, update all that needed updating, and then the New Sonos app found my speakers.

I tried calling Sonos earlier but 50 minutes wait was too long.

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NewCustomer67203

Lyricist I

New customer here. I bought one Sonos device and cannot believe how horrific my experience has been so far. From running back and forth to the router to get my wireless speaker to connect by ethernet cable to the app. Then, unable to add any local music folder. Backing out of any future relationship with Sonos….

AlexPermit

Prodigy I

I know it might be impossible but: Any idea how a roll back might work for iPhones?

Build a time machine. Then please share with the rest of us.

It’s a bit involved but can be done. Read this thread all the way to the end for detailed instructions.

Basically, you use an old version of itunes and another software package to “trick” itunes into downloading the older version of the sonos app. So in some ways it is llke a time machine.😀

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Pierre1562M

Lyricist I

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back

I agree so much. The new version has certainly not been developed by someone using the app! I want the old app… please!

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Shmottle

Contributor I

Bring back the old one!

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