Skip to main content
Contributor I
May 8, 2024 6:29 PM UTC
Question

how can i get the previous version of the app back? this one is useless

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

126 replies

Lyricist I
Jun 19, 2024 9:39 AM UTC

After upgrade new version only - only troubles with Sonos. Can I get old version back on my iPhone ?

Translate
Lyricist I
Jun 22, 2024 9:50 PM UTC

Is anyone from Sonos even reading these??? This is the worst app update. I went from full functionality to a garbage situation. I can't get my speakers to communicate with the app correctly. There's a big delay is response, and the newest trick is it dropped my tv access. So now I can't control my tv volume anymore. Is there ANY help to fix this? Where is the old app

Translate
Lyricist I
Jun 22, 2024 9:59 PM UTC

Great, the link just directs you to the crappy version that sucks. Is there another way to go back to the old app

Translate
Lyricist I
Jun 28, 2024 7:54 PM UTC

Sonos product management should be fired.  I have been in the tech industry for 30 years, built and sold companies valued at over $500m, and as the CEO I wouldn’t tolerate this abomination for two seconds.  I have multiple homes packed with Sonos gear and this ”Apple Maps Bad” release has me ready to toss my phone into the ocean when I attempt to do any of the actions which previously worked fine.  To the new product manger- Hot-fix or revert this steaming pile of an app!

Translate
Trending Lyricist I
Jun 29, 2024 8:27 AM UTC

I so agree. It is utter(rubbish spelt with a capital C) both visually and functionally. 

Translate
Contributor I
Jun 30, 2024 7:04 PM UTC

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back 

“I concur”  To the engineers and developers who worked on this project, I am sorry, this is a major fail. I imagine you all in a conference room working in your little scrum teams with your white boards littered with notes. But the one note which was missed was the #1 requirement of the end users of all music related apps, that is they MUST be user friendly. Quick and easy access to the features. My advice to quickly right the ship is to focus the majority of your efforts in creating an easy option for users to revert to the previous version. Those who are ok with the new version can stay put. The sooner you accomplish this the sooner this fire goes out! 

Translate
Lyricist I
Jul 2, 2024 1:46 AM UTC

The new version is rubbish.  Sonos: FIX IT! It’s been over a month with thousands of complaints - is there anybody at all that actually finds it easier and more useful?  I’m trying to set up my Fireworks playlist for 7/4 - gone.  And with the library all messed up no way to get it back right now.  Hence my first visit to this community forum, learning now how bad it really is.  Uggh.  

Translate
Lyricist I
Jul 6, 2024 11:40 AM UTC

Roll back steps to 16.1:-

I uninstalled the sonos app.

Went to apkmirror.com on my phone browser, and downloaded Sonos 16.1 (arm64 v8a). Then opened the download folder and ran the install. (You may have to select the permissions on your phone to allow you to do that). Following install I turned off wi-fi and mobile data, then went to play store and selected do not automatically update apps. Then turned wi-fi and mobile data back on, then ran the app and signed in.

Absolutely brilliant. Thanks!

Translate
Lyricist I
Jul 9, 2024 1:02 PM UTC

Agreed, I have been a long term user of Sonos for over 10 years, its been a great product and the software was the glue that held it altogether.

This new app is dissappointing to say the least, difficult to find anything. All my playlists from my local network server have stopped workin on alarms, I can’t even play them now. 

General playback and setup has been problematic.

Also, no widget on Android now, so can’t control on my home screen. When I load up the app, I can’t control anything instantly, I have to wait 30 seconds for it to find the devices… this is no way to remotely control my speakers when I want to quickly skip a track or something. I do not like to leave the app open constantly, I only open it when i need to and like to have everything automated, of which automation is now broken.

New Roam just bought, the whole app is locked out saying its needs to be updated, but fails to update.

Really annoying. They need to resolve this and get it back working flawlessly otherwise the whole sonos concept is ruined and will have to return new product and start thinking of other solutions.

Translate
NAS Only
Trending Lyricist I
Jul 11, 2024 4:39 PM UTC

I just reinstalled Sonos Controller S2 on my Android cell phone using apkmirror.com 

It looks OK. All of my playlists, NAS access, radio stations appear to be intact.

I used version Sonos 16.1 (arm64-v8a) (nodpi) (Android 8.0+) from March12, 2024

 

But indexing does not work right?

Correct. No Indexing without app upgrade.😡

INDEXING UPDATE: I ripped new music to my NAS library using Apple Music on macOS on 6/30/24.

While the Sonos Controller 2 app installed from apkmirror.com continues to have grayed-out music library settings, the app presents and allows the playing of new music added to the library. It appears the indexing of the music library is done automatically. The grayed-out settings include “Schedule Music Index Updates” which is set to “on.” (daily)

I am unable to manually execute indexing.

Translate