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Contributor I
May 8, 2024
Question

how can i get the previous version of the app back? this one is useless

  • May 8, 2024
  • 126 replies
  • 14773 views

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back 

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126 replies

Lyricist II
May 26, 2024

Sonos…..What have you done??

I've been with Sonos ever since you started, the days when you actually listened to your customers!

 

This app update has to go down in history as the worst I've ever seen.

Missing functionality. Too many to list.

Your terms of service, prevent me from being honest in my description of you. And the way I would truly like to describe your questionable knowledge in providing an app my 5 year old grandson could've done better.

 

I'm looking to see if someone who doesn't know better can take this entire pile of 5### off me, so I can move over to a proper system.

 

YOU SHOULD BE ASHAMED OFF THIS!!

Update, I can confirm the APK site mentioned earlier in this thread works perfectly, thanks Buddy for posting the link

If I send your grandson some cookies, could we get him to release something to support local libraries?

 

Chocolate chip or oatmeal raisin?

Lyricist I
May 27, 2024

It is truly baffling how bad this update is.  Some of the comments questioned whether they had tested this abysmal POS (piece of software), but this goes way beyond testing failure. 

They failed at the design stage.  As one simple example, as far as I can tell, the only thing you can do to modify the queue is to “Replace Queue”!!! (if there is some other option to add songs to the queue, it is so thoroughly buried in the non-intuitive interface, I couldn’t find it.)   What design team put this thing together? I can’t believe the they actually ever used a Sonos product.

Contributor I
May 27, 2024

The new app sucks and why would Sonos ever update with such a poor design app. 🙄

 

Lyricist I
May 28, 2024

Please recall this new app and give us the previous one. I’m not going to parrot all the problems that have stated. New app = garbage!🗑️ 

Lyricist II
May 30, 2024

I am having the same problems.  I haver 3 Sonos amps, one port and about 4 or 5 speakers.  Navigating is impossible.  The new app makes the system almost worthless and cannot even revert.  trying to manage among different devices is a nightmare.

 

Totally irresponsible on part of Sonos and despite the platitudes, the company seems to have no urgency to fix the device management issues.  

Contributor I
May 31, 2024

Thanks for the APK link.  Rolled back to previous version on my Android phone and my music system is accessible again.  I’ve turned off auto-updates and won’t be updating the app any time soon!

Contributor I
June 2, 2024

me too...this is so frustrating. I’m new to Sonos the new iOS version is f@#*ed !!

 

Lyricist III
June 5, 2024

I hear there is a update from yesterday. I seems NAS support is back and que adds etc. ??

Trending Lyricist I
June 7, 2024

I hear there is a update from yesterday. I seems NAS support is back and que adds etc. ??

Thanks for this, I seem to have functionality back but, oh dear, the front end design leaves a lot to be desired

Renowned Enthusiast I
June 12, 2024

I just reinstalled Sonos Controller S2 on my Android cell phone using apkmirror.com 

It looks OK. All of my playlists, NAS access, radio stations appear to be intact.

I used version Sonos 16.1 (arm64-v8a) (nodpi) (Android 8.0+) from March12, 2024

 

But indexing does not work right?

 

No, not from the Android apps, either Black or Gold. 

The Windows app (NOT the WebApp) lets you add/delete folders and index the library.

Cheers