Contributor I

Question

how can i get the previous version of the app back? this one is useless

Forum|Forum|2 years ago
May 8, 2024
126 replies
14773 views

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back

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jgatie

This from a Sonos tech support chat this morning. Does this make any sense to anyone?

[I have confirmed the issue is related to what we call a legacy share, so for your computer to share files with an app, in this case Sonos, it uses 1 of 4 protocols available, either HTTP, SMBv1, SMBv2 and SMBv3. HTTP and SMBv1 are what we call "legacy Shares" The issue with these shares is that they are insecure and outdated, since they were released in the 1980s, and have not been adjusted since. So they do not offer much security for your personal data, due to the growing privacy policies we abide to, we no longer support "Legacy Shares" The bad news of this is that this is why your share was removed, and you can't add it back in.]

Yes. You are using a sharing protocol that Sonos doesn’t support anymore. So, even though not one documented case was ever found where a Sonos system was infiltrated due to the use of SMB v1, Sonos has removed support for that protocol, and forced users to convert their shares to SMB v2/3 because of a little bad PR from over-zealous security nuts with too much time on their hands.

P

PeteG101

Avid Contributor I

Agree with all sentiments here - bring back the old app!

C

Chris Zingg

Lyricist II

If you install an old apk version (i.e.15) you can at least use the system via spotify. The original app has so many issues i cannot use the system at all. You should fire the tech lead at sonos. Bunch of idiots.

J

jdc91660

Contributor I

99% of my music library is missing and there’s no way to add it back !?!???? WTH Sonos ??????

How do i add my music library to this POS new app ?????

B

Bassick

Lyricist I

App update sucks. No sleep timer. Can’t get songs to play like before. Really frustrating there is nothing I can do about it. No rollback. No choice. Bad move.

R

rdamani

I have admit this is the worst update I have experienced since buying my first Sonos system. I have speakers in multiple rooms and with the new app I keep seeing my system appear and disappear within this app! Then when I do see my systems, Sonos Ones “network unavailable” that is ridiculous. Beam, Arc and Subs online. This makes no sense. When I first got my Sonos system 10 mins and I was up and running. Use to be so simple now it’s complete rubbish. Over complicated layout and functionality is useless!

M

Macoitir00

Lyricist I

having the same problem regarding my Nasbox / home music library. I have significant money invested in Sonos equipment and now I cannot play my own music.

I request that Sonos either fix the new app to permit home library access of facilitate Sonos equipment owners to go back to the prior rev until they sort the problem.

R

RoboCop-UK

Trending Lyricist I

This from a Sonos tech support chat this morning. Does this make any sense to anyone?

[I have confirmed the issue is related to what we call a legacy share, so for your computer to share files with an app, in this case Sonos, it uses 1 of 4 protocols available, either HTTP, SMBv1, SMBv2 and SMBv3. HTTP and SMBv1 are what we call "legacy Shares" The issue with these shares is that they are insecure and outdated, since they were released in the 1980s, and have not been adjusted since. So they do not offer much security for your personal data, due to the growing privacy policies we abide to, we no longer support "Legacy Shares" The bad news of this is that this is why your share was removed, and you can't add it back in.]

Yes. You are using a sharing protocol that Sonos doesn’t support anymore. So, even though not one documented case was ever found where a Sonos system was infiltrated due to the use of SMB v1, Sonos has removed support for that protocol, and forced users to convert their shares to SMB v2/3 because of a little bad PR from over-zealous security nuts with too much time on their hands.

None of this explains why the app says there is an update needed and then won’t do the update. My phone has the updated app and I can’t get past this ‘update’ situation. I have reverted my tablet to the previous app version 16.1 (with the orange logo) and it still refuses to function, when it finds a product we just get the same update requirement. I have my laptop that still has an old version (Sonos Controller for PC version 15.11) and this still operates well with all the functionality, i.e. it loads my music library across the network just as always. I did open the browser version of the new app (black logo) and this doesn’t work at all, it can’t see the equipment I am currently using the V15.11 to play my music on.

None of this sharing protocol issue explains this locked out update.

NAS Only

Trending Lyricist I

I just reinstalled Sonos Controller S2 on my Android cell phone using apkmirror.com

It looks OK. All of my playlists, NAS access, radio stations appear to be intact.

I used version Sonos 16.1 (arm64-v8a) (nodpi) (Android 8.0+) from March12, 2024

But indexing does not work right?

Correct. No Indexing without app upgrade.😡

J

JohnMcClane87

Lyricist III

Sonos admit they have release the update with too many flaws. They will come back on the issues. It was a news article in Dutch.

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