how can i get the previous version of the app back? this one is useless

They have responded to the media that has covered this debacle and the response is doubling down: “suck it losers”!  They literally do not care.  They got some headphones to hawk and they are dead set on doing it and apparently this software is the path - gotta answer to share holders I reckon, but screw the customers. If they gave me a free pair of those headphones I would pulverize them on the sidewalk. That and their Sonos Radio music service - they can stuff it all.

Thanks to ChrisJC & Richard Schiffman for the rollback instructions

One more of these adverse software events and there are going to be 3 more sonos units on ebay (for cheap) 

Now that the headphones have been launched (not quite ugly but certainly cheap looking-a shame) has there been any news about sorting out the app and the update?

Has anyone found a method to revert back to the previous version for IOS ipad iphone?

At minimum hey should offer a rollback until the new flawed app actually WORKS. I’m contacting consumer protection with the WA attorney general’s office.

I have submitted a consumer complaint to the WA state Attorney General Office of Consumer complaints.

I just reinstalled Sonos Controller S2 on my Android cell phone using apkmirror.com 

It looks OK. All of my playlists, NAS access, radio stations appear to be intact.

I used version Sonos 16.1 (arm64-v8a) (nodpi) (Android 8.0+) from March12, 2024

But indexing does not work right?

1. Check for Updates: See if there's an update available for the app to address navigation issues.
2. Provide Feedback: Use the app's feedback feature to share your concerns directly with the developers.
3. Look for Workarounds: Explore alternative methods to manage your speakers temporarily.
4. Consider Reverting: Investigate if you can revert to the previous app version, if possible.
5. Explore Alternatives: Look for alternative apps with better usability if necessary.

This from a Sonos tech support chat this morning.  Does this make any sense to anyone?

[I have confirmed the issue is related to what we call a legacy share, so for your computer to share files with an app, in this case Sonos, it uses 1 of 4 protocols available, either HTTP, SMBv1, SMBv2 and SMBv3. HTTP and SMBv1 are what we call "legacy Shares" The issue with these shares is that they are insecure and outdated, since they were released in the 1980s, and have not been adjusted since. So they do not offer much security for your personal data, due to the growing privacy policies we abide to, we no longer support "Legacy Shares" The bad news of this is that this is why your share was removed, and you can't add it back in.]