Skip to main content
Contributor I
May 8, 2024
Question

how can i get the previous version of the app back? this one is useless

  • May 8, 2024
  • 126 replies
  • 14773 views

The new version of the app makes it extremely difficult to navigate with various sets of speakers in my house . Absolutely useless. No comparison with the previous version i urgently want back 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

126 replies

Lyricist III
May 18, 2024

Roll back steps to 16.1:-

I uninstalled the sonos app.

Went to apkmirror.com on my phone browser, and downloaded Sonos 16.1 (arm64 v8a). Then opened the download folder and ran the install. (You may have to select the permissions on your phone to allow you to do that). Following install I turned off wi-fi and mobile data, then went to play store and selected do not automatically update apps. Then turned wi-fi and mobile data back on, then ran the app and signed in.

Thanks for this I have done as you instruct and my Roam seems to be connected but the music selection is all grey out and I am getting an incompatible software notice. I have the old ‘orange’ app on my laptop and it is still playing ok but I can’t get it to work on the tablet

The desktop app needs to be reverted also as the new desktop app will not populate music on your computer nor allow the phone to do that either

In 2023 Sonos has eliminated playing music stored on android devices altogether and they are not bringing that back ever.

Lyricist III
May 20, 2024

+1 on this topic the May Updated App is next to useless and makes the system worthless. 

Can we have the only app that worked back please Sonos?

Lyricist III
May 20, 2024

With the old 16.1 version NAS access is restored and all is working, but indexing the media servers/folders is grayed out. App update needed it says, so, still an issue.

Lyricist III
May 20, 2024

edit

Lyricist I
May 20, 2024

Went back to 16.1

Workes fine again 😅

Lyricist III
May 20, 2024

Went back to 16.1

Workes fine again 😅

Does update/index the media folders again work? here it is grayed out

Lyricist I
May 20, 2024

I will be gratefull of an urgent downgrade to 16 realease. New version is acomplete disater, and my system can not work properly. My ususal music service is Synology NAS music folder, and I tried also PLEX server service but is not functional neither stable. The speakers control is also worst compared with previous releases.

Contributor I
May 20, 2024

Bought a new Sonos Roam that I can't add to my system. So I found an old Android tablet and installed an older version of the Sonos app. But when I want to add the Roam to my system I get the message:

App Update Required.
To add new products, download the latest version of the Sonos app.

 

I think it's because my Sonos ARC already has the latest firmware and it doesn't match the firmware version from my new Roam. So to be able to add the new Roam, it needs the latest app update. But then I constantly get failed error

 

Sigh….

 

Trending Lyricist I
May 20, 2024

Does anybody know if SONOS have actually commented, and/or apologized, for the disastrous app upgrade?

Have they said they are going to do ANYTHING to get the SONOS equipment working again; surely they are loosing sales with all this grief on the internet about their product.

Lyricist I
May 21, 2024

Went back to 16.1

Workes fine again 😅

Does update/index the media folders again work? here it is grayed out

I usaly dont use this feature.…

If i want to add a folder - it tells me i have to upgrade 😡😡

Maybe you need to downgrade even more ?