Skip to main content
Byork
Byork
Contributor I
May 15, 2024
Answered

Can't add folder to music library (913)

  • May 15, 2024
  • 154 replies
  • 27056 views

Anyone know how to fix error 913? Mac OS 13.6.6 Cheers.

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Best answer by Sunocoz

    On a Mac, the only solution I’ve found that will accept the music library is the NAS option. You need to either copy the entire apple music library to a NAS and point Sonos at the folder there with a NAS user/pass or figure some way to trick Sonos into thinking your folder is on a NAS. Good luck.

     

    P.S. I think I read somewhere that this will be fixed in June sometime which is a long time to go without music library. :-(

    154 replies

    Show previous replies
    wycroft
    Enthusiast I
    July 20, 2024

    I’d love to be on Windows 10.  Unfortunately I have an oldish Mac and am running macOS Monterey… 🙁

    Ken_Griffiths
    Ken_Griffiths
    July 20, 2024

    I’d love to be on Windows 10.  Unfortunately I have an oldish Mac and am running macOS Monterey… 🙁

    Might this video assist? I’m not a MAC user, but some others have made mention of it helping them to sort their library access. I hope it works for you…🤞

    https://youtu.be/kjhKhDuvgDY

    wycroft
    Enthusiast I
    July 20, 2024

    I’d love to be on Windows 10.  Unfortunately I have an oldish Mac and am running macOS Monterey… 🙁

    Might this video assist? I’m not a MAC user, but some others have made mention of it helping them to sort their library access. I hope it works for you…🤞

    https://youtu.be/kjhKhDuvgDY

    Thanks Ken.  I have tried this already (you sent me a link to the video a couple of days ago) but, although I think I’ve followed the guidance properly, I still get the 913 error described by other Mac users.

    I’m beginning to think that advertising my Sonos system on eBay is the answer to my problems! 😁

      Ken_Griffiths
      Ken_Griffiths
      July 20, 2024

      I’d love to be on Windows 10.  Unfortunately I have an oldish Mac and am running macOS Monterey… 🙁

      Might this video assist? I’m not a MAC user, but some others have made mention of it helping them to sort their library access. I hope it works for you…🤞

      https://youtu.be/kjhKhDuvgDY

      Thanks Ken.  I have tried this already (you sent me a link to the video a couple of days ago) but, although I think I’ve followed the guidance properly, I still get the 913 error described by other Mac users.

      I’m beginning to think that advertising my Sonos system on eBay is the answer to my problems! 😁

      Have you read the Sonos Support link on the 913 error, does that not help to sort it? This one…

      https://support.sonos.com/en-us/article/error-913-when-adding-a-music-library-share

      wycroft
      Enthusiast I
      July 20, 2024

      I’d love to be on Windows 10.  Unfortunately I have an oldish Mac and am running macOS Monterey… 🙁

      Might this video assist? I’m not a MAC user, but some others have made mention of it helping them to sort their library access. I hope it works for you…🤞

      https://youtu.be/kjhKhDuvgDY

      Thanks Ken.  I have tried this already (you sent me a link to the video a couple of days ago) but, although I think I’ve followed the guidance properly, I still get the 913 error described by other Mac users.

      I’m beginning to think that advertising my Sonos system on eBay is the answer to my problems! 😁

      Have you read the Sonos Support link on the 913 error, does that not help to sort it? This one…

      https://support.sonos.com/en-us/article/error-913-when-adding-a-music-library-share

      Yep. Tried that.  Still just a rude message in response!

        Ken_Griffiths
        Ken_Griffiths
        July 20, 2024

        Yep. Tried that.  Still just a rude message in response!

        Well I haven’t given up and found this old thread too.. maybe something in there will help?

        https://en.community.sonos.com/controllers-and-music-services-229131/how-to-solve-the-error-913-music-library-on-a-mac-6894161?postid=16732638#post16732638

        WutenderMann
        Lyricist I
        July 28, 2024

        Here is the solution for Windows for the local library error bug with code (913), read the image from left to right.


         

        THIS WORKS! Took a bit of google translate to figure out the english, but this worked perfectly!!!! THANK YOU!

        wycroft
        Enthusiast I
        July 29, 2024

        Yep. Tried that.  Still just a rude message in response!

        Well I haven’t given up and found this old thread too.. maybe something in there will help?

        https://en.community.sonos.com/controllers-and-music-services-229131/how-to-solve-the-error-913-music-library-on-a-mac-6894161?postid=16732638#post16732638

        My thanks yet again Ken.

        Unfortunately it seems to be the same as the advice I’ve already tried to follow, but presented in a different way.  Still the same message.

          GMcF
          Lyricist I
          July 31, 2024

          I had a similar issue trying to add my music from a local folder on my mac mini running Monterey (I got 913 access not granted). I went through all the stuff I could think of with permissions and sharing options with no joy. I then tried on my macbook air running Big Sur, same result. I don’t know what possessed me to try but I then tried to specify the folder on my mac mini from the app on my macbook and voila!

          No idea if it’ll work for anyone else but it’s worth a try. Once accepted by the sonos app on my macbook the library was available from any other device eg my ipad.

          Ken_Griffiths
          Ken_Griffiths
          July 31, 2024

          Yep. Tried that.  Still just a rude message in response!

          Well I haven’t given up and found this old thread too.. maybe something in there will help?

          https://en.community.sonos.com/controllers-and-music-services-229131/how-to-solve-the-error-913-music-library-on-a-mac-6894161?postid=16732638#post16732638

          My thanks yet again Ken.

          Unfortunately it seems to be the same as the advice I’ve already tried to follow, but presented in a different way.  Still the same message.

          Appreciate the Sonos lines are quite busy these days, but (if not tried already) it might be worth giving Sonos Support Staff a call at some point, just to see if they can assist you to sort it. They have tools to assist them see where the issues may lie and can maybe talk you through the relevant steps over the phone. Here’s their link if you want to give them a go…

           https://support.sonos.com/s/contact

          I would not rule out aswell perhaps trying a ‘new’ shared folder with a few tracks copied to it, just as test - in case there’s something awry with the original shared music folder. Nothing ventured etc…

          Show more replies
          Terms & ConditionsAccessibility statement