Contributor I

Answered

Can't add folder to music library (913)

154 replies
27135 views

Anyone know how to fix error 913? Mac OS 13.6.6 Cheers.

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SunocozAnswer

Lyricist II

On a Mac, the only solution I’ve found that will accept the music library is the NAS option. You need to either copy the entire apple music library to a NAS and point Sonos at the folder there with a NAS user/pass or figure some way to trick Sonos into thinking your folder is on a NAS. Good luck.

P.S. I think I read somewhere that this will be fixed in June sometime which is a long time to go without music library. :-(

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ninan

Contributor I

I'm having the same problem!

ByorkAuthor

Contributor I

I'm having the same problem!

Tried the chat bot this morning. Only help they can give you is to remove and reinstall the app, which I’ve already done yesterday. They suggest the only thing to do is a remote session via phone call. Tried that yesterday and was on hold for 2 hours. Going to have another go this morning.

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SunocozAnswer

Lyricist II

On a Mac, the only solution I’ve found that will accept the music library is the NAS option. You need to either copy the entire apple music library to a NAS and point Sonos at the folder there with a NAS user/pass or figure some way to trick Sonos into thinking your folder is on a NAS. Good luck.

P.S. I think I read somewhere that this will be fixed in June sometime which is a long time to go without music library. :-(

ByorkAuthor

Contributor I

On a Mac, the only solution I’ve found that will accept the music library is the NAS option. You need to either copy the entire apple music library to a NAS and point Sonos at the folder there with a NAS user/pass or figure some way to trick Sonos into thinking your folder is on a NAS. Good luck.

P.S. I think I read somewhere that this will be fixed in June sometime which is a long time to go without music library. :-(

You wouldn’t believe it I got hold of a tech within 2 minutes by calling on the stroke of opening time. Their work arounds didn’t work though, so looks like I’m waiting for them to resolve their issues. Hopefully we’re not waiting till next month lol. Thanks for your advice though. Cheers 🤘👍

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ninan

Contributor I

I'm having the same problem!

Tried the chat bot this morning. Only help they can give you is to remove and reinstall the app, which I’ve already done yesterday. They suggest the only thing to do is a remote session via phone call. Tried that yesterday and was on hold for 2 hours. Going to have another go this morning.

Try the solution in this link!

i'm about to try it...let’s me see if it solve the problem….

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GreatApp

Lyricist II

It’s a shambles. I followed the instructions given to ECS3 on the link below (for my Mac) & it worked. Others report it didn’t work for them:

nk32

Lyricist III

Here is the solution for Windows for the local library error bug with code (913), read the image from left to right.

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Titofeh

Contributor I

Did precisely these steps, but it still didn’t work. Restarted SONOS and confirmed the permission is there, but it didn’t take.

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Scrubbrush

Enthusiast I

Same here, but thanks to PaulRB371 and HelpingIsKind I fixed it in 2 minutes. Here’s how:

I have a PC. Not a Mac.
Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
Right click on the folder
Select “Properties” from menu
Select “Sharing” tab
Click “Share...” button (opens “Network Access” window)
Select your SONOS system from the pulldown menu in the center of the window.
Click “Share” button at the bottom of the “Network Access” window
It took SONOS 10 minutes to add my library of 10K+ songs

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Phil5715

Lyricist I

J’avais le même problème d’erreur 913.

J’ai fais exactement comme expliqué par nk32 sur le dossier ‘music’ et le sous dossier ‘mp3’ où j’ai ma bibliothèque de chansons et ça a très bien fonctionné (après plus de 15 minutes de récupération de la bibliothèque)

Merci nk32 !!!

L’appli sur le PC fonctionne bien, par contre sur le mobile impossible de voir la bibliothèque et mes listes de lecture Sonos…..

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