Contributor I

Answered

Can't add folder to music library (913)

Forum|Forum|2 years ago
May 15, 2024
154 replies
27056 views

Anyone know how to fix error 913? Mac OS 13.6.6 Cheers.

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Best answer by Sunocoz

On a Mac, the only solution I’ve found that will accept the music library is the NAS option. You need to either copy the entire apple music library to a NAS and point Sonos at the folder there with a NAS user/pass or figure some way to trick Sonos into thinking your folder is on a NAS. Good luck.

P.S. I think I read somewhere that this will be fixed in June sometime which is a long time to go without music library. :-(

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wycroft

Enthusiast I

I will give Sonos a call, although I think I’ll wait until next week to do so. I’ll need to steel myself to the task and get a cup of tea ready to sooth my ragged nerves!

I have a couple of problems that may be inhibiting my progress with this. Although I can do a reasonable job with Photoshop and also create a fairly complex spreadsheet and loop a section of a favourite music track to create a decent ringtone, as soon as I start delving into system stuff I feel out of my comfort zone.

I am also now 75 and suspect that I am no longer quite as sharp as I hope I once was...

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tvjazzman

Trending Lyricist I

I have been having same Library issues. I just fixed it by loading a Pex server to my computer and after a long scan of my NAS I linked Sonos to Plex and amazingly, back in business. One day Sonos may fix this issue to what it was pre-May Update but for now, I can listen to my music again after 2months!

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Stu62

Lyricist III

I have no idea what a pex server is. I’m glad it worked for you but we shouldn’t need to do this. So, so disappointed with Sonos that there is still no fix or notification after all this time.

Ken_Griffiths

I have no idea what a pex server is. I’m glad it worked for you but we shouldn’t need to do this. So, so disappointed with Sonos that there is still no fix or notification after all this time.

Have you tried the things mentioned by Sonos Staff in the link below?

https://en.community.sonos.com/controllers%2Dand%2Dmusic%2Dservices%2D229131/error%2D913%2Don%2Da%2Dmac%2D6899263?postid=16770602#post16770602

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Stu62

Lyricist III

Thanks, but I’m on Windows

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tvjazzman

Trending Lyricist I

I have no idea what a pex server is. I’m glad it worked for you but we shouldn’t need to do this. So, so disappointed with Sonos that there is still no fix or notification after all this time.

sorry, giddy mistype. it’s a Plex server. Many use for video streaming from hard drives etc. Also does music. Free, takes a little to learn and slow to scan my 35K files but I know have a temp replacement for Sonos Local Library that I can FINALLY access my music again until things hopefully get rectified… No speaker dropouts, etc.

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wycroft

Enthusiast I

I have no idea what a pex server is. I’m glad it worked for you but we shouldn’t need to do this. So, so disappointed with Sonos that there is still no fix or notification after all this time.

You are absolutely right.

The bottom line is that we shouldn’t need to do this!

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Anonymous

This seems very sad! I am afraid SONOS has no idea what to do to fix the Mac issues regarding accessing folders. Perhaps a subcontract with Apple to get some talent.

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wycroft

Enthusiast I

This seems very sad! I am afraid SONOS has no idea what to do to fix the Mac issues regarding accessing folders. Perhaps a subcontract with Apple to get some talent.

If SONOS really don’t know how to fix the folders issue on the Mac, I have some advice for them.

Let us use the old app. That worked perfectly…

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some_yogi

Lyricist I

I’m adding my report on this add Music Library problem, error 913, so that Sonos will be more aware of this glaring software problem. I have been unable to play music from my own Mac for months now! Ridiculous and abysmal. I tried copying my Apple Music folder to an external drive and that still did not succeed. Same error as you all are getting, 913. Failure upon failure! So, the only music I can play is through other remote online services. For the record, this system is a Mac Studio MacOS 14.5. Let’s get this bogus software fixed and enough with the Sonos hardware advertisements. Nobody will buy your hardware if the drivers stink.

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