Can't add folder to music library (913)

I must be completely dumb.

On my (pretty old) iMac running Monterey I STILL can’t get past the error messages.

I’m giving up, waiting for the app update, and sending Sonos my thanks and best wishes for such wonderful service...

Worked for me .

I uninstalled the sonos windows  app

re installed

I did everything in the French images  a few times ,I had to highlight the sonos wifi system and re click the permissions .

I also shared the music folder again and restarted my pc.

I was unable to access my own music since the last big update .

Thank you

Windows 11 here. I tried everything in this thread to no avail. Out of frustration, I reset my network settings (under network + internet, advanced), rebooted, verified the Sonos WiFi user still had access to my Music folder, and I was finally able to add my music folder to my library.

Obviously, if you don’t take the defaults on your network settings, be sure to write them down before resetting them!

The fix for Windows 10 should be similar.

Best of luck!

After having used Sonos for over a decade, this is the final nail in the coffin for f-ing Sonos and your amateurish BS!

I could live with the App being dodgy and having some temporary issues after a major update a while back, but now you’ve gone ahead and totally screwed up the desktop software too.

From the bottom of my heart; I hate Sonos and everything you’ve done with it!!

Here is the solution for Windows for the local library error bug with code (913), read the image from left to right.

 

worked for me - thank you!
PC server with external drives (not NAS) - no more 913!!
pity SONOS have left so many users with support that is absolute dog shite. I shall still be dumping my SONOS amps and purchasing Yamaha WXC-50 and WXA-50 for my current setup - so that I can do away with SONOS completely. This has really burnt the bridge for me.

Updated sonos software again today. My library still can’t be loaded error 913 as usual.

I guess most of you have already seen this, but I have only just found it:

https://support.sonos.com/en-gb/article/the-new-sonos-app-and-future-feature-updates

Looks like July (at the earliest!) until a fix is available for error 913...

Hi Pee Bee.

Before I press “update now” did the latest update screw anything else up. I’m so not confident now on accepting any updates SONOS delivers especially after just retrieving my library with the work-arounds provided by Salami Slices and krez56 on these pages.

Thanks

Well, here we are, a week into July, and still no fix. Sonos make decent enough speakers but their software is an embarrassment and has been since the inexplicable decision to disallow playing locally-stored music from your phone. The current iteration of the iOS app is appalling but at least I thought the desktop version still functioned properly. In what world is your local music library an afterthought?

I’ve used Sonos for about ten years, but my current setup is the last Sonos offering I’ll be buying into. It’s a wide open marketplace now and there are better companies offering comparable or superior products. Shame really.

I feel the same. I still can’t believe there is no way to roll this awful update back, and that Sonos haven’t bothered to address it. I will never buy anything from Sonos again and will be telling everybody I know not to bother either.