Can't add folder to music library (913)

Same problem here. It did work fine until the last update, the simply makes me impossible to see again my own music library. This already happened with the system when new, then was fixed along the way, then is now back not working. While nothing (NOTHING!) changed on my Mac. Not the OS, not the apps… Nothing. I followed instructions, and the solutions suggested in forums. Still this VERY annoying problem: I have plenty of CDs and cannot listens in other rooms than the one with an old CD player (but then why I should buy wi-fi audio system?). I updated today (june 6, 2024) and is not fixed yet.

I’ve not been able to play any of my music since this update. If they can’t fix it why can’t they just roll things back?

I can not believe it that a Sonos engineer took over my pc last week and could not fix the fault why my music library would not load, 913 error, come on here and found the fix and did it myself in a couple of minutes, thank you so much

I highly doubt Sonos has an actual engineer doing phone support.  It was probably a higher level support person, which means they know a little more more than the people who do nothing but read scripts.  

I haven’t seen the fix for error 913.  Where can I find it please???

https://en.community.sonos.com/controllers-and-music-services-229131/error-913-mac-os-montery-6893830

I’m glad I’m not the only one who thought, “I thought this was allegedly fixed in their June release *checks date*”

I haven’t touched any of my Sonos systems since they destroyed this function.  Someone else stated that NAS does work, and I was able to add my huge library on my NAS (it’s still spinning telling me it’s updating the library, will take awhile, but it did NOT give me an error 913).  

But - I want to add my iTunes library, NOT my NAS, because of all the duplicates.  So, Sonos trying to beat Microsoft on how badly they can mess things up with an update.

I already sold two of my speakers off, wanted to see if they actually fixed it - NOPE.  If this doesn’t get fully resolved by the end of this month, I’m selling all my other speakers and just going with my nice, stable, Harmon Kardon bluetooth speakers.  At least when I connect my iPod (yes, my old iPod!) with all my music to those speakers IT WILL WORK RELIABLY.

Thank you for the link.  I spent ages following and trying to emulate the video instructions but failed dismally with nothing but “access denied” messages when trying to authorise the file sharing.

Sonos’s failure to properly address this issue is unforgivable.

I have found success in editing the permissions of the folder itself without having to bother with shares. Much like the guides provided by other, except rather than going to the “Sharing” tab, simply go to “permissions” and add the sonos user there following more or less the same procedure as others.

This solution works without needing to move anything to a NAS: