Can't add folder to music library (913)

What were they thinking?!!

I used to use Zune.  I really liked that software.  I don't know why they had to discontinue it.

Same here, but thanks to PaulRB371 and HelpingIsKind I fixed it in 2 minutes. Here’s how:

1. I have a PC. Not a Mac.
2. Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
3. Right click on the folder
4. Select “Properties” from menu
5. Select “Sharing” tab
6. Click “Share...” button (opens “Network Access” window)
7. Select your SONOS system from the pulldown menu in the center of the window.
8. Click “Share” button at the bottom of the “Network Access” window 
9. It took SONOS 10 minutes to add my library of 10K+ songs

 

Thank you, Scrubbrush, your suggestion worked perfectly. Much appreciated

I just wish there was a similarly straightforward fix for those of us with a Mac...

Same here, but thanks to PaulRB371 and HelpingIsKind I fixed it in 2 minutes. Here’s how:

1. I have a PC. Not a Mac.
2. Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
3. Right click on the folder
4. Select “Properties” from menu
5. Select “Sharing” tab
6. Click “Share...” button (opens “Network Access” window)
7. Select your SONOS system from the pulldown menu in the center of the window.
8. Click “Share” button at the bottom of the “Network Access” window 
9. It took SONOS 10 minutes to add my library of 10K+ songs

 

Fantastic! Running the new app and firmware update and I was unable to re-add my library after it disappeared. Seen lots of posts about adding a Sonos user account etc. to get past the 913 error code, but your simple solution solved it. Many thanks. Just one thing to add - ensure you give Sonos read and write permissions when giving it network access.

I’ve been trying the method of Scrubbrush for a week now.  It has never worked for me.  Message:  “Your folder cannot be shared.”

I’ve also lost all my favorites as well as all my radio stations from Tunedin when I automatically updated the Sonos app on my Pixel 8 and on my Ipad Air 2.

Is there a way to roll back the Sonus app?  It worked 1000% better then.

The same situation here (macOS 14.5, Sonos controller 16.2)

It is mind boggling that this is broken and Sonos does not provide a work around.

According to an article in The Independent yesterday (25th May 2024) SONOS says “it is “moving quickly” to improve its new app, after an update that led to widespread outcry”.

In addition..”It said that it was “fixing bugs and performance issues” while working to add features back into the app. A new update, released earlier this week, brings back support for Apple accessibility features, the option to play music from a local library and the option to add and edit alarms, for instance.”

“Our latest update resolves some of the most critical known issues, but know we have more to do,” the company said. “We hear your feedback and are working hard to deliver the experience you expect and deserve.”

Anybody got the update and installed it?. I checked yesterday, and several times this morning, but no sign of any updates to V80 of the App or V16.2 on my Mac (I’m in the UK if that makes any difference to a release).

More smoke and mirrors from Mr Spence me-thinks while he pockets our cash..

Same here, but thanks to PaulRB371 and HelpingIsKind I fixed it in 2 minutes. Here’s how:

1. I have a PC. Not a Mac.
2. Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
3. Right click on the folder
4. Select “Properties” from menu
5. Select “Sharing” tab
6. Click “Share...” button (opens “Network Access” window)
7. Select your SONOS system from the pulldown menu in the center of the window.
8. Click “Share” button at the bottom of the “Network Access” window 
9. It took SONOS 10 minutes to add my library of 10K+ songs

 

Fantastic! Running the new app and firmware update and I was unable to re-add my library after it disappeared. Seen lots of posts about adding a Sonos user account etc. to get past the 913 error code, but your simple solution solved it. Many thanks. Just one thing to add - ensure you give Sonos read and write permissions when giving it network access.

Thank you so much for this little addendum: Just one thing to add - ensure you give Sonos read and write permissions when giving it network access.

That is what made it work finally!

Después de primero pensar que me habían hackeado pues al querer actualizar mi biblioteca, me aparecio que otro usuario estaba utilizando la APP Sonos, que cerrara la aplicación desde la otra cuenta, finalmente me llevo horas escanear mi laptop y nada, después de muchisimas horas de investigar hoy 26 de Mayo del 2024 por fin pude solucionarlo de forma sencilla con algunos aportes visto aqui (esto es para Windows 10) les enumerare los pasos a seguir:

1.- Ir a la carpeta donde tienen su música

2.- Dar click derecho y seleccionar (click en)  propiedades

3.- En la ventana que se abre dar click en  la pestaña compartir

4.- en la ventana que se abre, nuevamente dar click en Compartir

5.- Nuevamente se abre una ventana con el título de PERSONAS CON QUIEN SE DESEA COMPARTIR, a un lado de agregar en la barra que aparece en blanco simplemente escribir Sonos

6.- Aparecera el nombre de Sonos HiFi wirlless Transfer o algo por el estilo

7.- Lo seleccionan y dan click en agregar

8.- Ya aparecera en la ventana inferior como algo o alguien mas con quien se quiere compartir, entonces dan click en aceptar y ESO ES TODO.

9.- Se van y abren la aplicacion de Sonos, despues los pasos que ya saben para gestionar la biblioteca, sea añadir o actualizar. 

10.- NUEVAMENTE PUDE AGREGAR MI MUSICA A MI BIBLIOTECA!!!!

Moderator edit:
Google Translate-

After first thinking that I had been hacked because when I wanted to update my library, it appeared that another user was using the Sonos APP, so I had to close the application from the other account, finally it took me hours to scan my laptop and nothing, after many hours of investigate today, May 26, 2024, I was finally able to solve it easily with some contributions seen here (this is for Windows 10) I will list the steps to follow:

1.- Go to the folder where you have your music

2.- Right click and select (click on) properties

3.- In the window that opens, click on the share tab

4.- in the window that opens, click on Share again

5.- Again a window opens with the title PEOPLE WITH WHOM YOU WANT TO SHARE, next to add in the bar that appears blank, simply write Sonos

6.- The name Sonos HiFi wirlless Transfer or something like that will appear

7.- Select it and click add

8.- It will appear in the lower window as something or someone else with whom you want to share, then click accept and THAT'S ALL.

9.- They go and open the Sonos application, then follow the steps they already know to manage the library, whether adding or updating.

10.- AGAIN I WAS ABLE TO ADD MY MUSIC TO MY LIBRARY!!!!