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terrycreative
Contributor I
May 13, 2024 10:52 PM UTC

When will "Line-In" return to the new app?

Simple question as a dealer/installer/user:  When will the ability to select and control “Line-In” return?  On the “gold” app, it was part of the “Browse” screen at the bottom of the list of services.  IT IS NOW GONE.  One may presume it should have been in the “Your System” area, but who knows?  Whereas I have reviewed many complaints and issues with the deprecation of features in the new app, the inability to control Line-In is not only a devastating loss, but a liability as many users have purchased the products specifically for their ability to support a Line-In.  I am referring to the “Keith N” response of two days ago and the bullet list of the five features/issues that there is a supposed date for them to return.  See image below and there is NO LINE-IN:

 

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    fn2187
    Lyricist I
    Aug 22, 2024 6:37 PM UTC

    As a workaround to play my vinyl records until Sonos can fix this dumpster fire of an app experience, I found the Autoplay config to be helpful. Since I usually listen to vinyl records in my office, I set up Autoplay and at least I can now listen to my records even though the line in output does not appear on the home screen. Hopefully this helps some of you!

     

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      Ken_Griffiths
      Ken_Griffiths
      Aug 22, 2024 7:07 PM UTC

      The two line-in sources I use, has always shown on my Home Screen of the Sonos App under the “Your Sources’ area.

      I see it just below the locally shared Music Library and it’s there on both iOS and Android controller Apps. See attached.

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      Ken_Griffiths
      Ken_Griffiths
      Aug 22, 2024 7:09 PM UTC

      If I select the arrow on the right of the line-in in the App, I see this (attached):

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      sbchisholm
      Lyricist I
      Aug 24, 2024 11:34 PM UTC

      Mine was just missing on my android phone but was present on my iPad. So, I tried reinstalling the app on my android device and that seems to have brought it back. 

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        fn2187
        Lyricist I
        Aug 25, 2024 1:04 AM UTC

        Mine was just missing on my android phone but was present on my iPad. So, I tried reinstalling the app on my android device and that seems to have brought it back. 

        I've reinstalled the app multiple times and sometimes it decides to work, other times not. Looking forward to a patch 🤞

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        Kumar
        Aug 25, 2024 2:52 AM UTC

        As soon as Line In appears, even to disappear again, I suggest that users immediately configure all their Sonos units that have the line in jacks to immediately configure them to autoplay, and select the speakers that should play in response to a signal sensed at the jack.

        I am guessing that once this is done, even if line in disappears from the app, Sonos speakers will play any source wired to said jacks. Even if the new app remains AWOL.

        You can then continue to play music on Sonos regardless of the new app on going chaos.

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          controlav
          controlav
          Lead Maestro
          Aug 25, 2024 12:48 PM UTC

          Use the Desktop app or third party.

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          Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
            sbchisholm
            Lyricist I
            Aug 25, 2024 4:07 PM UTC

            Mine was just missing on my android phone but was present on my iPad. So, I tried reinstalling the app on my android device and that seems to have brought it back. 

            I've reinstalled the app multiple times and sometimes it decides to work, other times not. Looking forward to a patch 🤞

            Yeah, sadly the line in came back briefly, it's now missing once again :(.

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            Fraske
            Lyricist I
            Aug 28, 2024 5:15 PM UTC

            Hi Sonos! Fix this issue please! 
            I bought this system only so I could play my vinyls! Now you updated the app in may 2024 and now it’s almost September! I CANT PLAY MY MUSIC because of this ridiculous update. As all the other comments.. no line in. Not after reinstalling the system, downloading it again or trying to download to older app. How can you update something to something *! * this. (IOS)

            *Moderator Note: Modified in accordance with the Community Code of Conduct.*

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              DuncQ
              Lyricist I
              Aug 28, 2024 5:31 PM UTC

              These app changes are becoming a joke, now missing the line-in, time to switch sell my customers to blue sound! 

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