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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    Notironman
    Lyricist I
    May 27, 2024

    Rollback to prior version of the app until this new one is fixed. Thanks.

      Rayejb
      Listener
      May 27, 2024

      I am over 80 and not into all this stuff but I have a soundbar on my Samsung TV that has worked for years - no problem Then suddenly for no reason it doesn’t. The Soundbar didn’t, catch COVID  - perhaps all the software developers did and started to work from home. The left hand doesn’t seam to know what the right hand is doing!!.

      For good measure my Sonos music system has lost my playlists from my Apple iPad 

      Other user suggestions to back out and start again to fix the myriad of other problems with this release would appear to be appropriate Maybe it would also be a good idea to let every user know by email what is happening 

      Rayejb

        Ken_Griffiths
        Ken_Griffiths
        May 27, 2024

        @Rayejb 

        It maybe best to perhaps contact/chat with Sonos Support via this LINK to discuss the matter in detail and see what the Staff can perhaps then suggest to resolve the matter.

        apollo7251
        Listener
        May 27, 2024

        Sonos is just a huge dumpster fire now. Can't add songs to the queue now?! Can't search my music library anymore? What are you thinking? SMH.

          static
          Lyricist I
          May 27, 2024

          Not being able to manage networks is ridiculous. Moved and can’t use anything. Give up on this release and rollback until you get it working. Rollback now!

            pcpcycle
            Lyricist II
            May 27, 2024

             

            I found a way to listen to my Sonos speakers with files that were in my Sonos Windows Library.

             

            The latest version of itunes works as a player.

            Yes, the latest version of itunes with my windows computer communicates with my Sonos devices.

             

            First, I copied all my music files from the hard drive on my computer to itunes.

            Then, I clicked the small icon located top center leftish on itunes which allows me to see my Sonos speakers in a window.

             

            I’m able to use the new crappy sonos app to group all speakers and adjust volume etc.

            The itunes app also works to group all speakers and adjust volumes.

            The SonoPhone app also works well as a controller.

            One thing to keep in mind is that I’m using a Windows 11 computer and an iphone 13.

            Not sure if other devices will work the same.

             

            Updated by Tooting Jools: Update: I have found that my “iTunes Remote” app on my iPhone gives me full access to my music library in my W11 laptop via iTunes. So I have full access to my music on my laptop using my phone as a controller without using the Sonos app

             

             

            I hope others are able to enjoy music again using their Sonos speakers.

            casgie
            Renowned Listener
            May 27, 2024

            Please, just take the loss and rollback to the last working version!

              Sadcat7
              Avid Listener
              May 27, 2024

              My iPad app updated automatically and now nothing works correctly. I chose a podcast we wanted to listen to and it ignored my request and played a different episode. Then when I tried to pause it and select the correct one again, it repeatedly played something I did not select. I couldn’t even use the pause button on the speaker, it just kept playing. I finally used my iPhone so I could use the old app, which is not update automatically. What the heck? 

                RavingDave
                Enthusiast II
                May 27, 2024

                When will the facility to downgrade speakers to S1 be re-introduced to the “new experience” Sonos App?  
                 

                For my setup this seems to be the only option I have to get me back to pre-May update functionality. My music library is on an old (but working perfectly) NAS, and without replacing it the new Sonos App will never give me access to my own music. Fortunately all of my Sonos components are still S1 compatible. 

                I still find it incredulous that a worldwide tech business can release a seemingly untested product with reduced functionality that has trashed many long term customer systems. Why not bring back S2 till you have got right, instead of asking your customers to wait with a promise their previous functionality may be included at some indeterminate point in the coming weeks / months. 

                  SilverstoneIO
                  Lyricist I
                  May 27, 2024

                  After a few days thinking about this situation, I'm now convinced that this app was not launched early or had not been seriously beta tested.

                  This launch was a purely commercial decision because the new headphones were ready.

                   

                  Whichever Sonos Product Manager that made this decision needs firing because he/she has made a decision that will have upset ALL of their existing users !

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