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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    Simoneskibeat
    Avid Listener
    May 24, 2024

    How is it possible that you can not update the queue (specifically delete songs from queue)? This is the most basic necessary function. Is there a workaround? I’ve tried working backwards from the Spotify app but that is defunct as well. I’m seriously considering moving on from Sonos after this flop. It’s beyond frustrating. Guess I’ll be playing vinyl this weekend. 

      Heatmie
      Listener
      May 24, 2024

      How about roll back to the old version.  Fix all the stuff, and then release it after June!  Make a dang headphone only S3 version if you must.  Try to win back some good will by doing it right!

      This is honestly the best way to do it. Revert back, properly fix it, and release when it’s ready. 

        Arborg
        Arborg
        Contributor I
        May 24, 2024

        Hello Sonos Community,

        I've encountered an issue with the alarm function in Norway and wanted to share my experience in case others are facing the same problem. I set my alarm for 06:00 (06:00 a.m.), but it activated at 08:00 (08:00 a.m.) instead. Considering Norway's current time zone is Central European Summer Time (CEST), which is UTC+2 hours, it seems the alarm system may not be accounting for the daylight saving adjustment.

        This could be an oversight in the alarm's time zone consideration, and I believe it's worth looking into. If anyone else has experienced this or has a solution, your input would be greatly appreciated. Meanwhile, I'll also be reaching out to Sonos support by chat so they can test my hypothesis.

        Best,
        Arne Borgersen

        AB
          Bytecrafter
          Contributor I
          May 24, 2024

          This morning I woke to find my iPad and iPhones sporting the new ‘Black’ App that I had been assiduously avoiding installing. I thought I had disabled auto updates but apparently not.  The first thing I found was a an advertisement for some new SONOS product on the Home screen that I couldn’t delete. Then to my utter dismay, I discovered that the individual room mute function has gone. I have  seven zones, some with fixed output levels and 3rd party amplifiers. On these zones it is not possible to pull the volume down while you take a phone call or something. On a phone call to support the agent acknowledged the problem and said that Mute was coming back but no idea when…

          It is incomprehensible to me that any Company would force their loyal customers to to adopt a thoroughly untested, buggy and feature-poor software application. It speaks to SONOS’ arrogance that they are in complete denial; the only thing saving them from a mass exodus is the hundreds & thousands of dollars invested by each customer. I  for one will definitely considering options in the future.

          Nice Try SONOS

           

            osm
            May 24, 2024

            This morning I woke to find my iPad and iPhones sporting the new ‘Black’ App that I had been assiduously avoiding installing. I thought I had disabled auto updates but apparently not.  The first thing I found was a an advertisement for some new SONOS product on the Home screen that I couldn’t delete. Then to my utter dismay, I discovered that the individual room mute function has gone. I have  seven zones, some with fixed output levels and 3rd party amplifiers. On these zones it is not possible to pull the volume down while you take a phone call or something. On a phone call to support the agent acknowledged the problem and said that Mute was coming back but no idea when…

            It is incomprehensible to me that any Company would force their loyal customers to to adopt a thoroughly untested, buggy and feature-poor software application. It speaks to SONOS’ arrogance that they are in complete denial; the only thing saving them from a mass exodus is the hundreds & thousands of dollars invested by each customer. I  for one will definitely considering options in the future.

            Nice Try SONOS

             

            If your iOS device has auto-updated your Sonos app even after disabling auto updates in the app store that's an iOS issue rather than a Sonos issue. App auto updates are controlled by the app store. 

            If you disabled auto updates inside the Sonos app, that setting relates to auto updates of speaker firmware, not app updates.

              Bytecrafter
              Contributor I
              May 24, 2024

              I disabled updates in the App, reasonable expectation that App won’t update; wrong, apparently…

              Nice Try SONOS…

               

               

              Mansterdam
              Lyricist I
              May 24, 2024

              However, it does seem odd that you have gone to all this trouble and it has made the new app harder to use. For instance, the EQ settings are buried away for each speaker instead of being near the playback controls. And there is much confusion to be had when those slide up panels pop up and slide down to return to the Home Screen, but in some of them the user can slide from the left to go backwards - but not when returning to the Home Screen. It leaves you feeling very confused about how to navigate through the app with no obvious suggestion of sliding left or right to return back to home.
               

              THIS. 

              Why tf would they get rid of the centralized EQ controls? This was one of the greatest feature upgrades of the S2 app--it was the main thing that led me to believe that Sonos was constantly tweaking and innovating simply for the sake of making their product better for the user. I was clearly wrong.

              Bring back the easy-access, centralized EQ controls or I’m going to find a new system (after five figures spent on Sonos purchases over ten years).

                TheBigDog
                Lyricist I
                May 24, 2024

                ‘where we fell short’ !!?? - I’ll tell you where you fell short - it's a pile of utter dogshit!!! - won’t even load my music library from a local drive. GET IT SORTED OUT.

                  Paul625
                  Contributor I
                  May 24, 2024

                  What about Windows users?  IOS and Android fixes are necessary, but there are other users.  Additionally, I am amazed at the disregard Sonos has shown toward longtime existing users by rendering their systems unusable if they rely on playlists, sleep timers, etc.  I have spent $750 on Sonos speakers that are now of limited use to me.

                    Arcticpollen
                    Enthusiast II
                    May 24, 2024

                    The Sonos share price spiked at the time of recent earnings call and release of this dismal set of “upgrades”

                    Not looking good since.  Hopefully the larger shareholders will be telling the CEO and his leadership team to get a grip, and get it soon. Even the release of the headphones didn’t give them a bounce, not surprising given the lack of interest due to the borked state of the controller apps.

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