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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

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    BVRBVR
    Contributor I
    May 24, 2024

    How about roll back to the old version.  Fix all the stuff, and then release it after June!  Make a dang headphone only S3 version if you must.  Try to win back some good will by doing it right!

    This is honestly the best way to do it. Revert back, properly fix it, and release when it’s ready. 

    This has been suggested over and over since this completely flawed and failed update has been released, but the sonos executive management seems to be determined to ram this down the throats of their user base no matter the fallout or the pain of their customers.

      Gaham
      Headliner I
      May 24, 2024

      The Sonos share price spiked at the time of recent earnings call and release of this dismal set of “upgrades”

      Not looking good since.  Hopefully the larger shareholders will be telling the CEO and his leadership team to get a grip, and get it soon. Even the release of the headphones didn’t give them a bounce, not surprising given the lack of interest due to the borked state of the controller apps.

      I suspect the downward trend needs to get worse before Sonos will react. The scale they uses for the charts make things look worse (or better) than they are.

        Arcticpollen
        Enthusiast II
        May 24, 2024

        @Gaham - it’s still a 10% drop since 6th May...

          Gaham
          Headliner I
          May 24, 2024

          @Gaham - it’s still a 10% drop since 6th May...

          And if the trend continues they will start to worry.

          The problem is that I don’t think there is anything else they can do.

          They must be hoping that things will better when Ace ships.

          But fixing the App by rolling back is clearly not an option. Not because they are being stubborn but because they did not make a plan for that option before May 7th.

          So my take is all they can do is wait and see which basically puts them in the same position as us except we are waiting on the App getting fixed. 

           

            psyberwyche
            Lyricist II
            May 24, 2024

            I think an apology would have been appreciated, along with a clearer roadmap.

            I’m pretty old skool. I bought into Sonos in a big way so that I could transfer my entire music collection onto a NAS server, and play that collection through my Sonos system. I can’t do that anymore, and it’s unclear to me from this update when that functionality will return, if ever. My Sonos speakers are currently useless ornaments.

            At first, I simply rolled back the app to an earlier version and everything worked fine. Now I see that even that workaround has been blocked.

            This update is not “courageous”. It’s flipping the bird to long-time loyal customers, and some clarity and humility wouldn’t go amiss.

              DinoMoliino
              Avid Listener
              May 24, 2024

              UNACCEPTABLE

              Apologise & compensate 

                themichelejonesy
                Listener
                May 24, 2024

                Still mind boggling to me that you have no solution for the “sign in as system admin” bug. I AM the system admin because I have only ever had one Sonos login. You all have to do better than this for what you charge for your products. “No solution or workaround” is not acceptable.

                  MikMak67
                  Lyricist III
                  May 24, 2024

                  when will the S1 downgrade function for ie Boost be available again - cried the little boy in the corner silently...

                    Iva206
                    Contributor I
                    May 24, 2024

                    Am I the only one who can not set up system any more? Continuisly - products not found. I tried everything even rebooting and adding all the products again. But it doesnt work - even when I succeed to add the product I get the mesaage saying - THR PRODUCT HAS BEEN ADDED BUT MIGHT NOT APPEAR IN SYSTEM SETTINGS. and even when i unplug it and plug it back in as suggested - the products are not visible. What do I do?? Its driving me nuts  I have an android phone, sonos ray, one sl and roam. 

                     

                      Donlino65
                      Avid Listener
                      May 24, 2024

                      Anyone noticing an issue playing music?

                      I use YouTube music and when I try play a song from my Playlist sometimes, it plays a completely different song.

                       

                      For example, say I click What I've Done by Linkin Park, the Sonos App will play Payphone by Maroon 5... Not even sure what I can do about that.

                       

                      Sonos Support, any ideas? I can share a screen recording if that helps. 

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