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Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 



 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2256 replies

World-Class Superstar
May 22, 2024

Unlike some, my (Sonos) glass remains ‘full’, rather than ‘half empty’. 

I appreciate your positive attitude, I've also loved Sonos and have even defended it to many an opponent. But unlike your experience, my music library won't connect to the new app, my playlists have disappeared, no items can be pinned on the start page, the queue has gone etc etc. I'm very unhappy as I had a perfectly working multi room sound system that has gone down the drain thanks to a new, immature app release. I deserve better and Sonos should have known better.

Lyricist I
May 22, 2024

Where do I start ?

So a new app has been launched and there some new features that were requested by a very large user base.

WHAT WAS NOT REQUESTED WAS FOR KEY FUNCTIONALITY TO BE REMOVED FROM THE APP !!!!

Presumably, there was a software functionality specification drawn up before the first line of code was written. Did nobody think to put 'Existing Functionality' at the top of the list ??

This latest app is a complete f*** *p !

That this only affects existing users is a real kick in the teeth for them. In the meantime, I shall have to keep going to my Windows PC to view and manage my NAS based user library and start queues of music from my library.

We don't all stream music. Some of us still believe that music should be bought and paid for to then be able to play it !

You got your priorities wrong Sonos !

 

 

 

Ken_Griffiths
May 22, 2024

The NAS library here is fine, I’ve not seen it disappear and it plays without issue, but I accept that others are having issues and understand too that SMBv1 and http shares are not going to be supported, except in the Desktop controller App, but indications are that App will stop working eventually too in some months time - I base that on the notifications and emails that were sent out in April. Companies like Apple and Microsoft are not supporting those insecure protocols too, so new Apps are unlikely to support them going forward.. I struggle to find an App on the iOS App Store that supports SMBv1, most are now SMBv2 or higher.

amblue02
Lyricist III
May 22, 2024

The NAS library here is fine, I’ve not seen it disappear and it plays without issue, but I accept that others are having issues and understand too that SMBv1 and http shares are not going to be supported, except in the Desktop controller App, but indications are that App will stop working eventually too in some months time - I base that on the notifications and emails that were sent out in April. Companies like Apple and Microsoft are not supporting those insecure protocols too, so new Apps are unlikely to support them going forward.. I struggle to find an App on the iOS App Store that supports SMBv1, most are now SMBv2 or higher.

How do you convert a Mac based music libary to SMBv2 from SMBv1?  Is this what the updated targeted for mid-June will do?

Ken_Griffiths
May 22, 2024

The NAS library here is fine, I’ve not seen it disappear and it plays without issue, but I accept that others are having issues and understand too that SMBv1 and http shares are not going to be supported, except in the Desktop controller App, but indications are that App will stop working eventually too in some months time - I base that on the notifications and emails that were sent out in April. Companies like Apple and Microsoft are not supporting those insecure protocols too, so new Apps are unlikely to support them going forward.. I struggle to find an App on the iOS App Store that supports SMBv1, most are now SMBv2 or higher.

How do you convert a Mac based music libary to SMBv2 from SMBv1?  Is this what the updated targeted for mid-June will do?

I don’t use MAC, so I’m not familiar with the steps needed, but there is a guide for windows here published by @press250, with screenshots. 

https://en.community.sonos.com/controllers%2Dand%2Dmusic%2Dservices%2D229131/adding%2Da%2Dwindows%2Dsmb%2Dshare%2Dstep%2Dby%2Dstep%2D6892060

I assume a MAC SMBv2 share would be similar to setup. Maybe check online, or YouTube perhaps? 

Enthusiast I
May 22, 2024

We have a Sonos One in our bedroom.

It does just two things

In the evening we set the sleep timer so we can fall asleep gently to music.

And we set an alarm to wake us up slowly with music in the morning.

Your new app means we no longer have access to those 2 services.

You have, quite literally, rendered your speaker pointless through your app upgrade.

Unbelievable. Utterly unbelievable.

Except the alarms were fixed last week.  Sleep timer?  Can’t help you there (yet) but the alarm features are back and work fine.

Contributor I
May 22, 2024


if you could’ve made this stuff up, you could’ve written a highly viable sitcom!

This app is an utter clusterf.

Avid Contributor I
May 22, 2024

I have to add to this….

OMG   IT IS UTTERLY HOPELESS !!

There….my first shout on the internet!

I have not been able to ANY of the things I normally do without having to dig around and then it doesn’t work the same way.

I’d list all the f£f#@k ups, but there just isn’t time. 
I’ve been part of a number of Sonos beta test groups since the early days and they seem to have been well run and tested, but I never saw this coming.

In the name of all that is holy give us access to the S2 version……QUICKLY

 

Contributor I
May 22, 2024

It’s hard to believe this app is so awful. Can you just roll back to the previous version and put this one into a beta program while you work out the issues???

jgatie
May 22, 2024

It’s hard to believe this app is so awful. Can you just roll back to the previous version and put this one into a beta program while you work out the issues???

 

It was in a beta program.  It was pushed out anyway.  Obviously someone outside the development and testing group decided to overlook any missing features in order to get the release out to the public by a certain date.  More than likely to facilitate the release of the new hardware by the end of the fiscal year.