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Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 



 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2256 replies

Contributor I
May 20, 2024

The new web app at play.sonos.co is cloud based.  The mobile app is not cloud based.


Holy crap. Just logged into Sonos on a browser user/password and started playing music on my devices. It’s easy, but it’s terribly insecure. Someone could hack my system and start playing music on any or all of my devices at any time at any volume. How do I opt out of this until they have acceptable security?

 

Isn’t plain user/password security considered insecure these days? I could see hackers breaking into user systems just to cause havoc.

 

Didn’t Sonos just drop support for an older file system on user’s LAN because they said it wasn’t secure. This seems like a potentially bigger issue.

Ken_Griffiths
May 20, 2024

The new web app at play.sonos.co is cloud based.  The mobile app is not cloud based.


Holy crap. Just logged into Sonos on a browser user/password and started playing music on my devices. It’s easy, but it’s terribly insecure. Someone could hack my system and start playing music on any or all of my devices at any time at any volume. How do I opt out of this until they have acceptable security?

 

Isn’t plain user/password security considered insecure these days? I could see hackers breaking into user systems just to cause havoc.

 

Didn’t Sonos just drop support for an older file system on user’s LAN because they said it wasn’t secure. This seems like a potentially bigger issue.

What’s the betting that your wireless network and router are both secured with a username and password too, eh🤔? 

Contributor I
May 20, 2024

The new web app at play.sonos.co is cloud based.  The mobile app is not cloud based.


Holy crap. Just logged into Sonos on a browser user/password and started playing music on my devices. It’s easy, but it’s terribly insecure. Someone could hack my system and start playing music on any or all of my devices at any time at any volume. How do I opt out of this until they have acceptable security?

 

Isn’t plain user/password security considered insecure these days? I could see hackers breaking into user systems just to cause havoc.

 

Didn’t Sonos just drop support for an older file system on user’s LAN because they said it wasn’t secure. This seems like a potentially bigger issue.

What’s the betting that your wireless network and router are both secured with a username and password too, eh🤔? 

That’s not a helpful answer.  What’s the betting that my LAN is a secure network.  Even if that was true, one problem does not justify another. This seems to be a big liability for Sonos. Isn’t it relatively easy to implement 2 factor authentication these days? I’m just looking out for potential problems. I would think Sonos would want to address this before the next catastrophe happens. 

Contributor I
May 20, 2024

The new web app at play.sonos.co is cloud based.  The mobile app is not cloud based.


Holy crap. Just logged into Sonos on a browser user/password and started playing music on my devices. It’s easy, but it’s terribly insecure. Someone could hack my system and start playing music on any or all of my devices at any time at any volume. How do I opt out of this until they have acceptable security?

 

Isn’t plain user/password security considered insecure these days? I could see hackers breaking into user systems just to cause havoc.

 

Didn’t Sonos just drop support for an older file system on user’s LAN because they said it wasn’t secure. This seems like a potentially bigger issue.

What’s the betting that your wireless network and router are both secured with a username and password too, eh🤔? 

That’s not a helpful answer.  What’s the betting that my LAN is a secure network.  Even if that was true, one problem does not justify another. This seems to be a big liability for Sonos. Isn’t it relatively easy to implement 2 factor authentication these days? I’m just looking out for potential problems. I would think Sonos would want to address this before the next catastrophe happens. 

Additionally, the security of my network is on me. The security of the entire Sonos user community on the Internet is on Sonos. 
 

Think users are upset now.

Ken_Griffiths
May 20, 2024

What’s the betting that your wireless network and router are both secured with a username and password too, eh🤔? 

That’s not a helpful answer.  What’s the betting that my LAN is a secure network.  Even if that was true, one problem does not justify another. This seems to be a big liability for Sonos. Isn’t it relatively easy to implement 2 factor authentication these days? I’m just looking out for potential problems. I would think Sonos would want to address this before the next catastrophe happens. 

Your system has quite probably always been accessible over the internet…

Music services can stream to your devices, the setup can receive updates from Sonos, voice assistant access, Sonos API etc. I don’t know why all the fuss, as long as the the transport method from end to end is encrypted, it’s as secure as accessing your own bank accounts, online stores etc. it’s upto you though to keep your login credentials secure.

My Home window blinds, security cameras, heating system and Philips hue lights, to name just a few things are all accessible remotely over the internet too.

If your Sonos is ever breached, having accidentally disclosed your credentials etc. and you find yourself listening to someone who perhaps plays music not to your taste, then solve it by changing your password, which I assume is what we would all do with our local network security and other smart-home devices too.

Contributor I
May 20, 2024

What’s the betting that your wireless network and router are both secured with a username and password too, eh🤔? 

That’s not a helpful answer.  What’s the betting that my LAN is a secure network.  Even if that was true, one problem does not justify another. This seems to be a big liability for Sonos. Isn’t it relatively easy to implement 2 factor authentication these days? I’m just looking out for potential problems. I would think Sonos would want to address this before the next catastrophe happens. 

Your system has quite probably always been accessible over the internet…

Music services can stream to your devices, the setup can receive updates from Sonos, voice assistant access, Sonos API etc. I don’t know why all the fuss, as long as the the transport method from end to end is encrypted, it’s as secure as accessing your own bank accounts, online stores etc. it’s upto you though to keep your login credentials secure.

My Home window blinds, security cameras, heating system and Philips hue lights, to name just a few things are all accessible remotely over the internet too.

If your Sonos is ever breached, having accidentally disclosed your credentials etc. and you find yourself listening to someone who perhaps plays music not to your taste, then solve it by changing your password, which I assume is what we would all do with our local network security and other smart-home devices too.

You seem defensive, but ok, no problem. Let me know when that wealthy company executive wakes up at 3:00 am to Metallica playing on all his devices at 90 decibels.

Good hackers don’t need a person to disclose their credentials to gain access to their system.

That’s it, I’ll get of my soap box now.

Contributor I
May 20, 2024

Erreur "Se connecter en tant que propriétaire du système" lors de la mise à jour des produits lors de l'installation

  • Solution de contournement : Aucune solution de contournement n'est actuellement disponible


J’ai une solution : remboursez moi les produits que j’ai acheté que je ne peux plus utiliser ! Vous en dites quoi ? ;) 

press250
Prodigy III
May 21, 2024

If your Sonos is ever breached, having accidentally disclosed your credentials etc. and you find yourself listening to someone who perhaps plays music not to your taste, then solve it by changing your password, which I assume is what we would all do with our local network security and other smart-home devices too.

Odds are you wouldn’t be able to change your password, as the first thing the ne’er do well does is change your password (common in IoT attacks). ¯\_(ツ)_/¯

2FA is basic blocking and tackling, and makes a lot of sense for those of us keen on good security.

Prominent Collaborator I
May 21, 2024

For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

 

At the expense of breaking features ?  You are kidding right?

 

Many of you have shared valuable feedback on both the improvements that have made your experience better..

 

I know you got the corporate script in hand, but that’s a joke right?  Whose experience is better and how?  Did they just upgrade from an 8-track cassette player? I could see that as those things were frustrating as hell - like this new app!

Listener
May 21, 2024

I can’t find alarms in the new app