Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156699 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

L

Liam57

Renowned Listener

Keith,

Not going to rehash what everyone else has written. We need a complete update in response to the issues raised.

My priorities:

Ability to restore prior version of S2 app and separate this ‘improved’ version as S3 or S2fu.
Restore access to local music library search and playback. Mid-June is not an acceptable timeline.
Sleep timer and alarms.

As many have described all the faults with this launch, you have royally screwed faithful Sonos users. We have spent hundreds, if not thousands, of dollars/pounds/euros/etc to build our systems. Perhaps time to hand some cash back to your users. A discount on future purchases is not compensations, it is a means to generate future sales.

B

BVRBVR

Contributor I

Dear Keith (sonos)

Please read the room!!! I bought a speaker for my home system not a new listening experience. I was very happy with the old listening experience, my music that I purchased completely as albums being played on my speakers. The app to all intents and purposes is a remote for my phone. THAT is what I was sold, THAT is what I purchased, THAT is what I want.

If I wanted streaming from the internet I would use Spotify - I don’t as it’s not what I want

I don’t want to go where you wish to lead and that is the same for a lot of others.We would not have bought the system you are wanting to build.
would you go to a restaurant and order, pay for your meal up front. Then when the waiter delivers something you didn’t order and don’t like agree to eat the meal anyway as the waiter says it really is very nice indeed or would you demand the dish you ordered or your money back ?? 🤷‍♀️ And this is worse as you have essentially switched plates on us half way through and refused to return the meal we were happily enjoying. And you have come into OUR homes and done this. You didn’t tell us this was what you were doing, you just did it and said IT’S DONE and it’s for your good with no contrition at all when we complained.

Could it be about recurring revenue?

J

jljue

Renowned Listener

Update: Nevermind that the audio dropouts on my Playbase is fixed; it has gotten worse again. While it isn’t dropping out constantly on the optical in, it will still have constant dropouts for seconds at a time with good audio for seconds at a time. Streaming from Spotify is almost as bad as it was prior to this morning. I guess that I have to go back to using the sucky speakers on my projector until I replace the Playbase with an Atlantic Technologies 3.1 HSB and a Denon Heos Amp or Heos-compatible receiver.

N

Njkluz

Lyricist III

Still no alarm now I can’t play my 15.000 songs in my library! This sucks. 3 worthless systems! Going to give me a refund?

J

jorwin

Enthusiast II

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Adding and editing alarms
VoiceOver on iOS now properly interacts with individual elements of the Sonos app's home screen.

Coming soon

Additional improvements to screen reader for visually impaired customers: May 21
Adding to queue and playing next: early June
Sleep timer: mid-June
Snooze alarms: mid-June
Local music library search and playback: mid-June
Update WiFi settings: mid-June

It is absolutely rediculous that you want all your customers to be without such features for any amount of time and then “give them back” as a present sometime later.

Sonos, you should be ashamed of yourself!

N

Njkluz

Lyricist III

If the alarm is back. I logged off and on. I deleted and reinstalled the app. Hardware up to date. No alarm. No library

A

ApophisXP

Contributor I

Clueless PM + Useless Change/Release with no attempt at version control+a joke of QA (bet they sampled 2 dev devices and thought good enough) + No understanding of the community.

that pretty much sums up this whole release and image of Sonos now.

L

leavingsoon

Renowned Listener

C O U L D Y O U P L E A S E G I V E U S T H E O L D A P P B A C K!

Helloooooo is any body there?

G

GarnoBird

Contributor I

I love the Dolby Atmos via Apple Music, but whenever I add another speaker it turns the entire stream into Stereo.

It would be great if you could play Dolby Atmos through your Arc, while also streaming through the One in my kitchen, Roam on the patio etc.

Even if it’s just a compressed version of the Atmos stream through the One/Roam/etc..

Thank you!

W

Wyntonstuart

Renowned Listener

My new issue trying to reauthorize Apple Music and keep spinning. Why?

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