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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    P3nfd
    Renowned Listener
    May 16, 2024

    Apple app store says I have the latest version, your app doesn’t show any update avaiable, yet I still have no alarm!

    Maybe try logging out the App, close it fully (slide off screen) and then open/login again. To see the alarms, goto  ‘Settings/System’ (cog icon top right in App). Then select ‘Manage’ (above the rooms list) and all being well the Alarms will be in the list on screen.

    Some users have also reported deleting the Sonos App and installing again from the App Store has got the feature to return.

    Hope that assists.👍

    Some users have also reported deleting the Sonos App and installing again from the App Store has got the feature to return.
     

    Alarm is back if you follow the above. why couldn’t this be pushed as an automatic update instead of having to reinstall? 

    craig1974
    Contributor I
    May 16, 2024

    We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


    Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
     

     

    Available now
     

    To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

    • Adding and editing alarms
    • VoiceOver on iOS now properly interacts with individual elements of the Sonos app's home screen.


    Coming soon

    • Additional improvements to screen reader for visually impaired customers: May 21
    • Adding to queue and playing next: early June
    • Sleep timer: mid-June
    • Snooze alarms: mid-June
    • Local music library search and playback: mid-June
    • Update WiFi settings: mid-June

    Building the App from the ground up? It certainly feels like it. In fact the App has the feel of a company that has just entered the market and really has no idea what they are doing and have no money behind them to improve.

    Given I’ve been with Sonos for well over 10yrs now I’m astonished at how terrible this new update is. It’s not an UPDATE!

     

    You have removed all the brilliant features that set you apart in this marketplace, made both speakers and Music libraries unusable and appear to not be able to see your own errors.

     

    The thousands of £,€ etc your customers have spent on your products and this is how you repay them. I would personally sack the entire team that developed what you call a new App as this is very far from that. It’s dreadful and the response from Sonos is too.

     

      Vk100
      Lyricist I
      May 16, 2024

      I deleted the new Sonod App, installed the old version and turn the option "automatic update" OFF. This morning I found the new UNUSABLE SONOS APP on my phone. This update was made without my consent. Till now I questioned your incompetence in building apps and dealing with the mess you caused. No answer yet. 

      Now we are entering legal grounds...

      I am sitting on Sonos hardware I cant use as advertised because of the mess you create. This is issue 1. Do you plan to introduce a money back option for unusable hardware???

      You  forced the app update without my consent. This legal issue I promise you to bring somwhere else. 

      And as a thank you for not responding AT ALL I am stopping buying your equipment.

       

      This is my last message to you. Great job!!!

        sjw
        Local Superstar
        May 16, 2024

        @Keith N , will the ‘Adding to queue and playing next: early June’ function include the ability to move tracks around in the existing queue like previously?

        And will the return of Local search allow us to scroll quickly through the local library like previously?

        (in this sense, ‘previously’ means users who have not updated and remain on the functional 16.1, not those who have updated)

          Njkluz
          Lyricist III
          May 16, 2024

          Apple app store says I have the latest version, your app doesn’t show any update avaiable, yet I still have no alarm!

          Maybe try logging out the App, close it fully (slide off screen) and then open/login again. To see the alarms, goto  ‘Settings/System’ (cog icon top right in App). Then select ‘Manage’ (above the rooms list) and all being well the Alarms will be in the list on screen.

          Some users have also reported deleting the Sonos App and installing again from the App Store has got the feature to return.

          Hope that assists.👍

          Some users have also reported deleting the Sonos App and installing again from the App Store has got the feature to return.
           

          Alarm is back if you follow the above. why couldn’t this be pushed as an automatic update instead of having to reinstall? 
           

          thanks I’ve done all that  no alarm

          let alone no library 

           

          salami slices
          Contributor I
          May 16, 2024

          Please fire someone to make us believe in Sonos again.

          __

          In professional sports when a team underperforms, the coach gets fired.

          Why? Because the fans will stop showing up if they don’t believe that things will be better.

          Can you publicly let go whoever was responsible for this mess? 

          __
          Yes, I get how there are demands to change your system to align with a whole new kind of potential hardware. I get how your business wants to get the new hardware out the door by a certain date, and how hardware and software cycles don’t always neatly align.

          But look, you screwed up. And there are lots of strong emotions. I have never previously considered not having Sonos hardware in my home. But I am now. It’s unsettling. I just can’t access anything from my music library. My house is either quiet, or I now have ads to listen to with streaming music. I HATE it. 

          I don’t want to wait 30 more days to listen to MY music. I’ve already spent 3-4 hours trying to figure out workarounds, but it’s fruitless.

          Please pick a couple ‘coaches’ to fire. They’ll get their overly generous severance for 6 months - they’ll find some new opportunity. But come on, you’ve got to do something because you’ve created a huge mess here. Make it public so we can know and at least feel a bit better that things are getting better. 

          And don’t make it some team of 30 people. The folks like Keith N. are doing the good work and did not create this mess. I’m tired of seeing a team of layoffs but the executives and managers keep their jobs.

            Njkluz
            Lyricist III
            May 16, 2024

            By some miracle overnight the Alarms came back.  

            Like everyone else I bought the system, actually 3 sets, to be able to listen to my 13,000 songs in my music library.  

            Please fix the error of your ways ASAP

            Ken_Griffiths
            Ken_Griffiths
            May 16, 2024

            By some miracle overnight the Alarms came back.  

            Like everyone else I bought the system, actually 3 sets, to be able to listen to my 13,000 songs in my music library.  

            Please fix the error of your ways ASAP

            The supported shared local libraries are already in the new Sonos App .. the library now has to be shared using the SMBv2 or higher protocol. SMBv1 and http shares are no longer supported as widely publicised (even via the S2 App) before the new App was released.

             

            mistyoptic
            Avid Contributor III
            May 16, 2024

            By some miracle overnight the Alarms came back.  

            Like everyone else I bought the system, actually 3 sets, to be able to listen to my 13,000 songs in my music library.  

            Please fix the error of your ways ASAP

            The supported shared local libraries are already in the new Sonos App .. the library now has to be shared using the SMBv2 or higher protocol. SMBv1 and http shares are no longer supported as widely publicised (even via the S2 App) before the new App was released.

             

            Indeed, Ken, it was publicised on the S2 app but only once (when I was busy) and I could find no way to go back later to read it. Fortunately, I read comments which made me turn updates off. So glad I did. When it’s fixed, I might give the new app a try. For now I’m watching the discussion…

             

            at least I used it as an excuse to buy a new NAS

              Njkluz
              Lyricist III
              May 16, 2024

              The supported shared local libraries are already in the new Sonos App .. the library now has to be shared using the SMBv2 or higher protocol. SMBv1 and http shares are no longer supported as widely publicised (even via the S2 App) before the new App was released.

               

              I have no idea what that means.  All I know is there is no option to play my music library.  What do I need to do to format it properly?

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