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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    Richard Teevan
    Contributor I
    August 13, 2024

    have 7 products from sonus  1, 5s, move2, etc.   use iphones w/sonus app   here are some suggestions

    1. search bar in library under artists albums etc.
    2. put alphabet for quicker scrolling in mus lib source on iphone sonos app
    3. fix interface (more clicks now) to select what music to play on what speaker.  have 6 location speakers and new app more tedious to join rooms, play music on a romm more clicks.    simpler less clicks
    4. above is a few to start - have real suer focus groups to go through what is better what users want not what some dev peep thinks is best … aka we still use our libraries! how could that get struck out of any release?  
      WeldonP
      Trending Lyricist I
      August 13, 2024

      Now have a few thousand dollars worth of speakers that are paperweights because of the SH!! App.

       

      when will the App work as the old version - old version was not perfect but at least you could listen to music for hours - not it works for a few minutes because everything disappears - constantly getting messages about adding devices that are already part of my network.

      THANKS FOR CREATING A MESS. 

      amblue02
      amblue02
      Lyricist III
      August 13, 2024

      Hard to believe that stable streaming of music between multiple zones is still not in place.  I lose functionality (or hear disruptive chirps) when I try to do “too much” with a zone when the app doesn’t refresh.  Btw, “too much” may mean just turning up the volume for 1 zone only...

      MoPac
      MoPac
      Headliner III
      August 13, 2024

       Would like to see queue follow the progress showing the track playing rather than just the first page.  Also local library album art in the queue.

        Ken_Griffiths
        Ken_Griffiths
        August 13, 2024

        Hard to believe that stable streaming of music between multiple zones is still not in place.  I lose functionality (or hear disruptive chirps) when I try to do “too much” with a zone when the app doesn’t refresh.  Btw, “too much” may mean just turning up the volume for 1 zone only...

        I’m not seeing those issues - I’m using Sonos at Home on a WiFi mesh and multiple zones are working here without any problems, whether I use the iPhone App, or the iPad App.

        if using WiFi, then perhaps check the device SNR levels in the new Sonos App and ensure they are providing a strong connection to the LAN. I have the devices here set to 45dB, or higher.

        Steve1958
        Contributor I
        August 13, 2024

        Hard to believe that stable streaming of music between multiple zones is still not in place.  I lose functionality (or hear disruptive chirps) when I try to do “too much” with a zone when the app doesn’t refresh.  Btw, “too much” may mean just turning up the volume for 1 zone only...

        I’m not seeing those issues - I’m using Sonos at Home on a WiFi mesh and multiple zones are working here without any problems, whether I use the iPhone App, or the iPad App.

        if using WiFi, then perhaps check the device SNR levels in the new Sonos App and ensure they are providing a strong connection to the LAN. I have the devices here set to 45dB, or higher.

        That may seem to you like a helpful comment but honestly do you really think most users want to learn technical work arounds for a functionally deficient app. The controller should have all the necessary programming to deal with multiple user scenarios. The old app did a much better job. 

          Ken_Griffiths
          Ken_Griffiths
          August 13, 2024

          That may seem to you like a helpful comment but honestly do you really think most users want to learn technical work arounds for a functionally deficient app. The controller should have all the necessary programming to deal with multiple user scenarios. The old app did a much better job. 

          Well Sonos do mention these things here (see link below) - it’s just basic strength of WiFi connection signal to the player… it was suggested to perhaps assist, rather than confuse, as a poor wireless signal is likely to cause the type of issues seen and these things can easily alter, from time to time, even arising sometimes from a simple reboot of a router or other WiFi AP, that auto-selects its WiFi channels on startup.

          https://support.sonos.com/en-us/article/understanding-the-network-details-section-in-the-sonos-app

          But just to say these type of issues may not always fix themselves and it’s not anything that Sonos can fix either.

          Steve1958
          Contributor I
          August 13, 2024

          That may seem to you like a helpful comment but honestly do you really think most users want to learn technical work arounds for a functionally deficient app. The controller should have all the necessary programming to deal with multiple user scenarios. The old app did a much better job. 

          Well Sonos do mention these things here (see link below) - it’s just basic strength of WiFi connection signal to the player… it was suggested to perhaps assist, rather than confuse, as a poor wireless signal is likely to cause the type of issues seen and these things can easily alter, from time to time, even arising sometimes from a simple reboot of a router or other WiFi AP, that auto-selects its WiFi channels on startup.

          https://support.sonos.com/en-us/article/understanding-the-network-details-section-in-the-sonos-app

          But just to say these type of issues may not always fix themselves and it’s not anything that Sonos can fix either.

          I think the overwhelming experience of users (and also acknowledged by sonos), is that the new controller app isn't working properly. It is simply not good enough to replace a functioning system with a system that does a fraction the previous system did and is also less stable.

            Ken_Griffiths
            Ken_Griffiths
            August 13, 2024

            I think the overwhelming experience of users (and also acknowledged by sonos), is that the new controller app isn't working properly. It is simply not good enough to replace a functioning system with a system that does a fraction the previous system did and is also less stable.

            The only thing I’m missing is queue management, but that’s in the pipeline - I can’t think of anything else I need personally, for how I use my Sonos Setup - I have Amazon, Apple, Plex, Sonos Radio, Podcasts, local NAS SMBv2/3 Shared library and plenty of other things besides the working Sonos App including…

            I appreciate though that some users are having device discovery issues and in some cases LAN/WAN issues too, but otherwise there’s still plenty of options to help keep the music playing, even without the App, which is a ‘remote’ anyway, rather than an audio ‘player’ in its own right.

            BVRBVR
            Contributor I
            August 13, 2024

            I think the overwhelming experience of users (and also acknowledged by sonos), is that the new controller app isn't working properly. It is simply not good enough to replace a functioning system with a system that does a fraction the previous system did and is also less stable.

            The only thing I’m missing is queue management, but that’s in the pipeline - I can’t think of anything else I need personally, for how I use my Sonos Setup - I have Amazon, Apple, Plex, Sonos Radio, Podcasts, local NAS SMBv2/3 Shared library and plenty of other things besides the working Sonos App including…

            • Airplay 2 (useful for grouping speakers too)
            • Direct Control (PlexAmp/Spotify/Amazon Apps/iBroadcast/Emby)
            • Bluetooth Audio
            • UPnP/DLNA
            • Alexa Voice Services (useful for grouping speakers too)
            • Google Voice Services 
            • Sonos Voice Control (useful for grouping speakers too)
            • TV Apps (YouTube/Chromecast/Plex)
            • Line-In audio
            • 3rd Party Apps (Soro/SonoPhone/Orto etc.) (useful for grouping speakers too)

            I appreciate though that some users are having device discovery issues and in some cases LAN/WAN issues too, but otherwise there’s still plenty of options to help keep the music playing, even without the App, which is a ‘remote’ anyway, rather than an audio ‘player’ in its own right.

            You should really spend sometime reading the “most recent” reviews on the App Store. The one star reviews and extensive descriptions go on and on. Both newer and veteran users describing their difficulties.  Many users are probably not tech savvy, but many are.  With a system like Sonos that appears simplistic but is actually sophisticated there needs to be a better path to troubleshoot the upgrade.  A utility app that checks the system to be certain the hardware and software is compliant would be something useful, especially since the base requirements have changed.  With so many issues it’s hard to distinguish whether there’s an application issue or a configuration issue.

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