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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    Dj_estrela
    Listener
    August 11, 2024

    How can I stop sonos updates COMPLETY on the entire ecosystem?

    I dont want innovation. In dont want t bugs.
    I just want satbility.

    Been trying for 10+ years now

    Rhonny
    Prodigy III
    August 11, 2024

    How can I stop sonos updates COMPLETY on the entire ecosystem?

    I dont want innovation. In dont want t bugs.
    I just want satbility.

    Been trying for 10+ years now

    Turn off auto update for the Sonos app in the App Store/Google Play, and don’t update the system in the app if prompted. It might force you to update though at some point to be able to use it at all…

    Not sure I would have waited 10 years to ask that question…! ;)

    Niño314
    Lyricist III
    August 11, 2024

    Some albums that failed to play (only with that vague "something went wrong" message) are now permanently unplayable. Even after resetting/reinstalling the app. This new app is seriously extremely frustrating. It ruined the Sonos experience and brand. It all now feels like a cheap knockoff of what it once was.

    Ken_Griffiths
    Ken_Griffiths
    August 11, 2024

    Some albums that failed to play (only with that vague "something went wrong" message) are now permanently unplayable. Even after resetting/reinstalling the app. This new app is seriously extremely frustrating. It ruined the Sonos experience and brand. It all now feels like a cheap knockoff of what it once was.

    Can you give examples of the tracks and the services you’re using when you see the message?

    Niño314
    Lyricist III
    August 11, 2024

    Some albums that failed to play (only with that vague "something went wrong" message) are now permanently unplayable. Even after resetting/reinstalling the app. This new app is seriously extremely frustrating. It ruined the Sonos experience and brand. It all now feels like a cheap knockoff of what it once was.

    Can you give examples of the tracks and the services you’re using when you see the message?

    One example is an album called "Introducing Joss Stone". I have YouTube Music. On a random morning, when I selected a song from the album to play, it failed. So I frustratingly moved on to play something else. Few days later when I attempted to play that album again, it failed again. I've tried countless times (tried signing in and out, reinstalling the app, etc). Now all of the songs from that album turned out to be forever unplayable, no matter what room in my entire system. This happened to more than one album now.

    Playing these albums on my other devices (not on Sonos speakers) or via Bluetooth is working fine. So the problem is obviously not with YouTube Music.

    Ken_Griffiths
    Ken_Griffiths
    August 11, 2024

    Some albums that failed to play (only with that vague "something went wrong" message) are now permanently unplayable. Even after resetting/reinstalling the app. This new app is seriously extremely frustrating. It ruined the Sonos experience and brand. It all now feels like a cheap knockoff of what it once was.

    Can you give examples of the tracks and the services you’re using when you see the message?

    One example is an album called "Introducing Joss Stone". I have YouTube Music. On a random morning, when I selected a song from the album to play, it failed. So I frustratingly moved on to play something else. Few days later when I attempted to play that album again, it failed again. I've tried countless times (tried signing in and out, reinstalling the app, etc). Now all of the songs from that album turned out to be forever unplayable, no matter what room in my entire system. This happened to more than one album now.

    Playing these albums on my other devices (not on Sonos speakers) or via Bluetooth is working fine. So the problem is obviously not with YouTube Music.

    Sadly, I don’t use YTM to help test it, but maybe others here, that do use that service, will chime in - it sounds like a service issue with the link into Sonos with that particular Album, but let’s see what any others here may report and perhaps the Staff here will pick up on your report. If not, it might be worth reporting the matter to Sonos Support via this link…

    https://support.sonos.com/s/contact

    Dj_estrela
    Listener
    August 11, 2024

    How can I stop sonos updates COMPLETY on the entire ecosystem?

    I dont want innovation. In dont want t bugs.
    I just want satbility.

    Been trying for 10+ years now

    Turn off auto update for the Sonos app in the App Store/Google Play, and don’t update the system in the app if prompted. It might force you to update though at some point to be able to use it at all…

    Not sure I would have waited 10 years to ask that question…! ;)

    I'm doing exsctly that. It doesnt work.

     

    The issue is that the auto updates always come back, unwelcome.

    Is this clear now?

    Rhonny
    Prodigy III
    August 12, 2024

    How can I stop sonos updates COMPLETY on the entire ecosystem?

    I dont want innovation. In dont want t bugs.
    I just want satbility.

    Been trying for 10+ years now

    Turn off auto update for the Sonos app in the App Store/Google Play, and don’t update the system in the app if prompted. It might force you to update though at some point to be able to use it at all…

    Not sure I would have waited 10 years to ask that question…! ;)

    I'm doing exsctly that. It doesnt work.

     

    The issue is that the auto updates always come back, unwelcome.

    Is this clear now?

    The app auto updating against your wishes is not a Sonos thing, it’s an App Store/Google Play/phone thing. Sonos cannot auto update its app.

    The firmware is a different matter. Maybe others can answer on that as I’ve never tried to avoid updating my speakers. 
    (And yes, that’s really clear now…)

     

    BrianJG
    Enthusiast II
    August 12, 2024

    Last updated: Aug 6, 2024. See release notes.

    What a joke. For over two months, my system has not worked at all.  Cannot add music libraries (was supposed to be fixed in June, then July). The instructions for adding libraries as NAS do not work on my Mac at all. The “Level 2 support” appointments are two weeks out and there is only one spot available. I can only get streaming services; that is NOT why I bought this system. 

    No real fixed, no support. SONOS - buy back my equipment since you took away my ability to use it. I don’t just want to listen to SONO Radio. 

      dbuttrick
      August 13, 2024

      Wow - I’m using navidrome/bonob to talk to my sonos system.

      bonob local advertisement stopped working with the v79 update. So it disabled a large part of my system. Reports from the bonob tech support say that if you can downgrade to S1, all the functionality is restored.

      I’m trying to do this now - and the documentation for the process is totally wrong. I thought I had downgraded my Play:1 to S1 - while it reports a S1 version number, it still reports that the OS is S2, and will not allow me to adopt the speaker into the S1 app.

      I’m so bloody frustrated with all of this, that I’m really considering selling all this off for scrap...

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