Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156767 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

R

Rhonny

Prodigy III

“...delayed to July in order to address feedback from beta testing.”

By “beta testing”, they mean the public.

Bumper

Can we please have some actual dates - to the day - Sonos is confident it can deliver on its commitments.

Day on day slips to the advertised schedule do not generate confidence in Sonos’ capabilities.

I agree that it’s concerning that they have slipped on some of the deliverable dates. But at the same time hopefully the blow back is not too negative or they will likely stop communicating any dates with us.

jgatie

In a recent addition to this thread, Sonos staff wrote:

Here’s their list updated June 24.

It seems that things are slipping on a regular basis.

What confidence can we have that the features can and will be reintroduced?

Can we please have some actual dates - to the day - Sonos is confident it can deliver on its commitments.

Day on day slips to the advertised schedule do not generate confidence in Sonos’ capabilities.

If they can’t estimate what part of the month, what make you think they can accurately predict the actual day? Things take what they take, and sometimes it takes longer than one estimates. As the old software engineering joke goes, the last 10% takes 90% of the development time.

D

DaveS00

Lyricist III

In a recent addition to this thread, Sonos staff wrote:

Here’s their list updated June 24.

It seems that things are slipping on a regular basis.

What confidence can we have that the features can and will be reintroduced?

Can we please have some actual dates - to the day - Sonos is confident it can deliver on its commitments.

Day on day slips to the advertised schedule do not generate confidence in Sonos’ capabilities.

If they can’t estimate what part of the month, what make you think they can accurately predict the actual day? Things take what they take, and sometimes it takes longer than one estimates. As the old software engineering joke goes, the last 10% takes 90% of the development time.

exactly! - thats significant 5 features … getting the right month is a big ask, let alone the week. Also - considering the amount of anger at buggy issues they need the time to resolve issues and not be pinned to a day. Software engineering is vey misunderstood outside the industry .. it’s not like logistics where a supermarket will get a devliery at time X on day Y.

The microsoft office for £200 type thing can make it seem like software development is a quick, simple, straight forward process; it’s far from it - the amount of effort for each feature is likely to be multiple man-weeks. You also can’t just throw more people at the problem either - thats been tried and always ends in crashing to firey doom.

G

Gaham

Headliner I

The dates that Sonos published following the backlash for the 7th May release were never realistic. Anyone with any software development experience would agree.

Those dates were published in an attempt to pacify the users who were badly impacted. Now, unsurprisingly, those users are upset that dates for key features are being missed.

I’m sure at some point we’ll see a revised schedule at some point but I expect that for the next couple of weeks the Sonos developers will be focused on fixing and reinstating as much as they can in each release.

jgatie

exactly! - thats significant 5 features … getting the right month is a big ask, let alone the week. Also - considering the amount of anger at buggy issues they need the time to resolve issues and not be pinned to a day. Software engineering is vey misunderstood outside the industry .. it’s not like logistics where a supermarket will get a devliery at time X on day Y.

The microsoft office for £200 type thing can make it seem like software development is a quick, simple, straight forward process; it’s far from it - the amount of effort for each feature is likely to be multiple man-weeks. You also can’t just throw more people at the problem either - thats been tried and always ends in crashing to firey doom.

To the bolded, I quote The Mythical Man-Month - “9 women can’t make a baby in one month.”

W

wayneo123

Collaborator II

At this point, why would anyone believe a word that comes out of Sonos hq?
They lied about it being brilliant in the run up to the release. They then said it was a “courageous” release when the everyone realised it was actually complete s****, with it being both bug ridden and feature lacking.

They then give fix dates which are now being missed.

The Sonos board are incompetent liars.

Moderator Note: Modified in accordance with the Community Code of Conduct.

All Sonos products replaced due to appalling app and sheer arrogance of CEO.

1

143jennfrat

Renowned Listener

Are you fixing the Apple apps ability to show the current song/queue? (Not sure about on other devices) it is more off than ever on & I can’t even use it to start music, change a song, pause/play, like/dislike or volume control!

Basically, I can’t use the app at all because I have no remote features because it NEVER loads. Yet, the rest of the app does! Even when I press on a last played selection that’s showing it won’t play!

What’s happening? You guys are better than this!

From a loving customer of 20years!

Please get this fixed ASAP!!

F

Fflyin911

Listener

I’m ready to sell this Sonos crap and buy me a Bose system. I have 8 Sonos speakers but can’t listen to my music so it’s pointless to keep y’all’s crap. Give us the old app back are I promise I want be the only one leaving y’all s****** service for something we can use.

Moderator Note: Modified in accordance with the Community Code of Conduct.

M

mjh2

Contributor I

I’m ready to sell this Sonos crap and buy me a Bose system. I have 8 Sonos speakers but can’t listen to my music so it’s pointless to keep y’all’s crap. Give us the old app back are I promise I want be the only one leaving y’all shitty service for something we can use.

Can we please have an update on the Coming soon updates given we were supposed to have access to our local libraries again from mid June and its now the 26th June.

You can use the desktop app to set up your local music library today. Here’s their list updated June 24.

https://support.sonos.com/en-ca/article/the-new-sonos-app-and-future-feature-updates

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