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Keith N
Keith N
Sonos Staff
May 11, 2024

The New Sonos App and Future Feature Updates

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

 

 

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.


Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.
 

 

Available now

 

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.


Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

 

80.11.38 - iOS
80.11.32 - Android

 

In this update:

 

  • Support for the all-new Arc Ultra soundbar and Sub 4
  • Music library improvements*
  • Improvements to product setup
  • Improved performance when browsing content in Home and in Browse on Android
  • Improvements to multi-system support on iOS
  • Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
  • The ability to schedule System Updates on iOS
  • Continued Voiceover improvements on iOS

 

* Requires player update - 81.1-58074 (or higher)

 

 

You can also follow along with updates in this article: 

 

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2256 replies

    Show previous replies
    mjh2
    Contributor I
    June 28, 2024

    It's late June and the functionality is as bad as when this disaster was released. My speakers are older Play:3s and if they were to lose support from Sonos, I would be looking elsewhere for my music solutions. I realize you personally are most likely not the decision maker on the release timing of this half-baked app. But you're the "first responder" here. Hope you've shared the huge disappointment with your management. Some other outfit will come along sooner or later and do a much better job than Sonos and Sonos will be toast.

      BVRBVR
      Contributor I
      June 28, 2024

      I’m ready to sell this Sonos crap and buy me a Bose system. I have  8 Sonos speakers but can’t listen to my music so it’s pointless to keep y’all’s crap. Give us the old app back are I promise I want be the only one leaving y’all shitty service for something we can use. 

      Try the SonoPhone app. That’s what I’m using until Sonos gets its act together. 

      BrianJG
      Enthusiast II
      June 28, 2024

      I’m ready to sell this Sonos crap and buy me a Bose system. I have  8 Sonos speakers but can’t listen to my music so it’s pointless to keep y’all’s crap. Give us the old app back are I promise I want be the only one leaving y’all shitty service for something we can use. 

      I emailed the CEO at the beginning of the month, since his address is on the website and he asks for feedback, and received a generic “we hear you and we are working hard on these issues” reply from a customer service person. I also followed up asking if they would buy back my equipment. The fundamental purpose of a speaker is to play the user’s music, and SONOS can no longer do that for many users, so SONOS has broken its commitment that was understood at the time of purchase. SONOS has rendered some user’s systems useless through this new app, so it only seems fair that people in this situation be compensated. 

      Now, I know they won’t do that, but for several reasons, I think it’s important to send a message. And you’re right - BOSE is probably enjoying watching SONOS twist in the wind. I have BOSE headphones, and do you know what they do? They play my music without issue. 

        Nflonly
        Enthusiast I
        June 29, 2024

        I can’t wait <yawn>
        Requested features? Interesting spin on a disaster

         

          DisgruntledAgain
          Listener
          June 29, 2024

          F

            sjw
            Local Superstar
            June 29, 2024

            I can’t wait <yawn>
            Requested features? Interesting spin on a disaster

             

            Yes, of course it's spin.  I'm not aware of a single ‘requested feature’ that didn't already exist in the previous 16.x version.

              Dchamann
              Contributor II
              June 29, 2024

              Maybe let me play music on my system? Hopefully this qualifies as one of our "top requested features" 

               

                mdust
                Avid Listener
                June 29, 2024

                Let me just pile on here by saying this new app design is garbage.  I hate that I've invested so much money in the Sonos ecosystem for something like this to happen.  For the money we all spend on your products, we deserve better.

                  stevepow
                  Prominent Collaborator I
                  June 29, 2024

                  “Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short.”

                   

                  Please - seriously, please post a few of these positives, “improvements”.  How is one even supposed to experience them when the system behaves erratically?

                   

                  Masters of horse#$% is what this has been - lies and bogus placations.  And now, my worst fear has manifested: my wife is now experiencing your bugs and is bitching about it as her Play:5 randomly goes silent even though it appears to be playing. Zombie Zones!!! Zombie Zones you imbeciles - so you’ve wrecked the firmware too.

                  THE BIGGEST BUG IS THAT - my PISSED OFF WIFE!  You jerks trashing our system - absolute jerks.

                    skullc
                    skullc
                    Prodigy III
                    June 29, 2024

                    “Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short.”

                     

                    Please - seriously, please post a few of these positives, “improvements”.  How is one even supposed to experience them when the system behaves erratically?

                     

                    Masters of horse#$% is what this has been - lies and bogus placations.  And now, my worst fear has manifested: my wife is now experiencing your bugs and is bitching about it as her Play:5 randomly goes silent even though it appears to be playing. Zombie Zones!!! Zombie Zones you imbeciles - so you’ve wrecked the firmware too.

                    THE BIGGEST BUG IS THAT - my PISSED OFF WIFE!  You jerks trashing our system - absolute jerks.

                    Buy the wife a WiiM mini plug it into the line in on the 5 set the 5 volume to 50/60%
                    install WiiM app  and setup your music subscriptions in the app use WiiM app to control your music 👍

                    may make wife happy just a thought 

                    Network= livewire cpe pro 3 +eero 6 pro wireless
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