Sonos Staff

The New Sonos App and Future Feature Updates

Forum|Forum|2 years ago
May 11, 2024
2256 replies
156772 views

Hey all, today we're sharing a message from our chief innovation officer, Nick Millington in the announcement here. Going forwards we will update that topic and we therefore close this one for further replies.

We set out to create a more personalized and effortless listening experience with the updated Sonos app. It was rebuilt from the ground up to ensure it could support future innovation in the years to come. For its initial rollout, we focused on how we could answer some of the most common requests from our customers, including increased reliability, performance, and faster access to music.

Many of you have shared valuable feedback on both the improvements that have made your experience better, as well as the areas where we fell short. We are listening to all of your comments and working to address them as quickly as possible. Over the coming weeks, we will reintroduce the below features, while fixing bugs and performance issues. Thank you for your engagement and we look forward to building upon this first step to create a listening experience that meets everyone’s needs.

Available now

To access these changes, check for updates in the iOS / Android app store to download the latest version of the Sonos app. Make sure your Sonos products are also up to date.

Last updated: Oct 28, 2024. See release notes.

The update has the following version numbers:

80.11.38 - iOS
80.11.32 - Android

In this update:

Support for the all-new Arc Ultra soundbar and Sub 4
Music library improvements*
Improvements to product setup
Improved performance when browsing content in Home and in Browse on Android
Improvements to multi-system support on iOS
Fixes for multiple settings including Bluetooth display, EQ, and Sub bonding on iOS
The ability to schedule System Updates on iOS
Continued Voiceover improvements on iOS

* Requires player update - 81.1-58074 (or higher)

You can also follow along with updates in this article:

New Sonos App Update!

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

Ken_Griffiths

I do not appreciate being told that what I observe and can clearly see in using my system is due to my impressions or my feelings rather than a factual, observable difference. But maybe you didn't mean that; I can sometimes find it difficult to pick up nuances of language on forums

That’s a very generous response to being gaslit tbh.

Gaslit? - I’m just presenting a video comparison of each App mentioned, side-by-side, playing the same randomly selected playlist from the Amazon Music service to the same Sonos speaker on the same network - I just did it after reading CC22’s post to see if SonoPad was faster. If anything the Sonos App seemed to launch the playlist quicker than the SonoPad App - or at the very least the difference in speed is minimal and clearly the SonoPad App is not faster for some things, like starting playback of a playlist. It’s not gas-lighting, the two videos speak for themselves.

jgatie

Not worth it, @Ken_Griffiths. Don’t get sucked in.

P

Paul.Mart

Lyricist I

It’s **** don’t upgrade you’ll regret it if you do. Sonos should be ashamed of themselves.

Moderator Note: Modified in accordance with the Community Code of Conduct.

Ken_Griffiths

Not worth it, @Ken_Griffiths. Don’t get sucked in.

Thanks, but it just strikes me that some say things about the new Sonos App that are perhaps not entirely constructive or encompassing all the facts... it pays to sometimes take a closer look at the evidence. That’s why I chose to run the comparison and compare the two Apps simply launching the same playlist. I will even concede the Sonos App and its animations may make ‘some things’ feel slower, but it’s not always the case when things are compared side-by-side.

I’m not a gas-lighter, I’m just telling/showing things as they appear to me and my own Sonos setup.

i’ll just add that I ran the comparison from our holiday home too, where the internet connection is far slower than our Home network, but the test conditions/environment were the same here for both Apps. Both Apps behave more quickly on our main Home network.

P

Paul.Mart

Lyricist I

Take your time by all means, I respect that and wish you well but I have upgraded and think it’s worse so wish I hadn’t; that is all the comparison I need and the only message I need to share. Sonos have released an unacceptable product and should be pulling up trees to sort it out. KISS applies.

jgatie

Not worth it, @Ken_Griffiths. Don’t get sucked in.

Thanks, but it just strikes me that some say things about the new Sonos App that are perhaps not entirely constructive or encompassing all the facts... it pays to sometimes take a closer look at the evidence. That’s why I chose to run the comparison and compare the two Apps simply launching the same playlist. I will even concede the Sonos App and its animations may make ‘some things’ feel slower, but it’s not always the case when things are compared side-by-side.

I’m not a gas-lighter, I’m just telling/showing things as they appear to me and my own Sonos setup.

i’ll just add that I ran the comparison from our holiday home too, where the internet connection is far slower than our Home network, but the test conditions/environment were the same here for both Apps. Both Apps behave more quickly on our main Home network.

I didn’t mean the comparison, that was certainly helpful. I was talking about our little sock buddy, always trying to light the fuse with some snide comment.

Ken_Griffiths

It’s **** don’t upgrade you’ll regret it if you do. Sonos should be ashamed of themselves.

Moderator Note: Modified in accordance with the Community Code of Conduct.

This is what I mean about some posts just not being constructive - even if Sonos were listening to you, they’d have no idea what the issues are. At least demonstrate, or describe, the issue(s) so that Sonos can perhaps then try to address them. Maybe show comparisons etc.

At least what I post is often supported with screenshots, or videos or provides a certain level of detail.

One poster, a few weeks back, posted that it took two minutes to launch the Sonos App - I posted a video to show on my Home network it opens in the region of approx. 7 seconds (with 25 products) - that’s a big difference, to say the least …and is far more likely a ‘network’ issue, rather than an App issue. When I asked them to post a video of the App taking two minutes to open, they suddenly stop replying.

I suspect it’s becoming difficult for Sonos to now see the wood from the trees - so perhaps be a little more constructive and provide detail/comparisons and then maybe someone will start to listen to you.

jgatie

Wood from the trees . . . socks from the legit posters . . . tomayto, tomahto.

R

Rhonny

Prodigy III

@Ken_Griffiths

I agree. Although I suspect at 58 pages they have long-since stopped looking in, aside from removing expletives… Posting on threads this long and expecting Sonos to pick up on any issues raised is the equivalent of leaving them a note under a bin in a park.

C

CC22

Contributor I

Not worth it, @Ken_Griffiths. Don’t get sucked in.

Thanks, but it just strikes me that some say things about the new Sonos App that are perhaps not entirely constructive or encompassing all the facts... it pays to sometimes take a closer look at the evidence. That’s why I chose to run the comparison and compare the two Apps simply launching the same playlist. I will even concede the Sonos App and its animations may make ‘some things’ feel slower, but it’s not always the case when things are compared side-by-side.

I’m not a gas-lighter, I’m just telling/showing things as they appear to me and my own Sonos setup.

i’ll just add that I ran the comparison from our holiday home too, where the internet connection is far slower than our Home network, but the test conditions/environment were the same here for both Apps. Both Apps behave more quickly on our main Home network.

Ken

I have politely replied to you before. I will do so again. I am not a fan of you describing me as being not entirely constructive, not encompassing all the facts and of not looking at the evidence closely enough. I feel, and this bit is only my opinion, that that is a pretty unfair characterisation

In my original point I described some key areas where I felt the new app was being let down and recommended a 3rd party solution that solved many of the specific pain points that I had and which might be useful to others.

Credit to your reply - you picked up on one of those points and demonstrated a single instance where the two apps worked similarly. Some might say that a single instance on a single system does not encompass all the facts. All of us can all only talk about our own personal experiences with our own personal systems. The way your system works is no more or less valid than the way that mine does. In a way, that was one of my points from an older post which you semi-replied to: there are so many different configurations of people’s systems/ services/ set-ups that when apps are rushed out and not properly tested there will be very little consistency between people’s experiences and multiple edge cases where things break down. That is why rushing out a poorly-tested app was a very bad idea

Regardless - there are 3rd party apps out there that work better for some people and I for one recommend them

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