The New Sonos App and Future Feature Updates

Didn't you all understand? Sonos is not interested in supporting old hardware with the new app. Buy new hardware and everything will be fine.

BTW: one old loudspeaker might flaw the whole system. So grab your generous sonos discount and replace ALL of them

Define “old”.

Stop with the FUD.  I have a Play:1 dating back to 2013.  My system works fine.  The app is bad enough without people spreading nonsense.

Come on SONOS you cocked up before when introducing the new control system that did not allow series 1 equipment to be used , you had to back down on that one so we, the paying customers, could continue to use our old kit, time to do the right thing again? Just hope the same people responsible for the last cock up are not still being employed to roll out this one?

Thanks for piping in. I just tested my two older Play:1’s in the Bedroom (stereo pair) and they work fine. Also, just tested for the first time a Sonos Alarm and it worked fine. Never used a Sonos Alarm before. Has some nice features; I’ve always used Alexa Alarms as was brought to my attention yesterday by a nice user. I can live with my Sonos setup for now, just waiting for some of the missing features to come back. 

Can I join others in recommending SonoPhone as an alternative way to control your system.

The list of defects and missing features in the official app is quite frankly incredible and will take months to be added. And then more months to remove the defaults and bugs that will be gifted alongside

But...I am also so, so utterly bored with how bad the new interface is. The interminable waits, oh god the interminable waits. The counter-intuitive button placement (looking at you Back button). The number of times that you get zeroed back to the main page for no good reason. The difference between click and swipe up on the Now Playing block at the bottom of the screen. Please, please just don’t make me have to interact with this ugliness. And it won’t be changed, it is the new design masterplan

So just pay £2.99 and download SonoPhone. Not perfect but given it seems to have been knocked up by someone in their garage, the fact it outclasses the official app should be a serious embarrassment to Sonos. And with it, save yourself the ulcer, stroke and heart attack combo and just relax and listen

Please add the ability to edit the Recently Played list and delete individual entries. This was available in the previous version, a feature I used often.

When I compared the two Apps mentioned, launching the same track, on the same speaker, on the same network, there was not that much of a speed difference… Here is a comparison with two videos side-by-side playing the exact same playlist from Amazon music…

https://www.icloud.com/sharedalbum/#B0S57WIoaizbyD

Perhaps the Sonos App just feels like it’s slower to some users🤔?

Thanks Ken. Perhaps the app actually is slower for some users. I appreciate that you are a Sonos fan. I always have been too, until this recent update. I do not appreciate being told that what I observe and can clearly see in using my system is due to my impressions or my feelings rather than a factual, observable difference. But maybe you didn't mean that; I can sometimes find it difficult to pick up nuances of language on forums

But to take your videos. You are correct, when you cued up one track on one service on one speaker then they took broadly the same amount of time. But that may not be a representative sample. To counter with two examples where I have found the official app to be painfully slow and SonoPhone to be considerably better - pausing and restarting an already cued up track; doing anything at all involving a local music library.

Again, I’m not in any way claiming this is a representative sample. But I found it much less stressful than using the new app and wanted to endorse it for others who, unlike you, also find the new app a royal pain in the neck

That’s a very generous response to being gaslit tbh.