patch 14.12

Yes, if I set my Arc/Sub/Fives system to volume 40, then it’s becoming too loud for our 22’ x 13’ lounge… 100% volume is rather a lot, but I did notice @ravekid75’s online profile device-list mentions that they have the older Sonos Playbar ? I don’t see any mention of the Arc? …just an oversight, I presume🤔?

I have not been on here in quite some time and updated my profile. Currently have an ARC

Hello, me for example, i have a big issue with this update. Ok the volume could be up, but it is only for the TV or Movies. When I ask Alexa or play music, the New volume Level who is low for TV is very high when Alexa answer or play music with spotify Connect.

it is a very high problem for my family because my wife and my childrens are not happy and affraid

You perhaps may have not saved your changes - it is still showing as a Playbar, FYI.

I can play easy music on max now and don’t even sound that loud.  

Nice when you have a party and your sonos cant even get that loud. Its a joke this update 

Is this the Playbar, as listed in your online profile, or are you referring to the overall volume of the Sonos Arc, which Sonos did mention had not changed - it was the volume curve that got adjusted and not it’s overall volume, by all accounts.

Not very many here complaining about it’s ‘overall’ volume-level, but if you are finding that is the case, then you may have an issue with your Sonos product, so I would perhaps submit a Sonos diagnostic report from the ‘Settings/Support’ area of the Sonos App. Make a note of the reference generated.

Then, when available, contact/chat to Sonos Support Staff about the matter via this LINK and see what they can suggest to help you to resolve the matter.

All gone a bit quite, anyone know any news on a fix for the issues introduced in 14.12.

I currently have trueplay disabled as advised by Sonos, so going on close to 3 weeks I feel like Im not getting the best from my sonos arc and sub due to this.

Every time they break something it seems like we have to wait ages.

Sonos is getting exactly 2 weeks from me to either release minimum parametric 5-way EQ functionality or revert this **** and terminate all the incompetent **** software engineers who worked on this utter garbage piece of **** update (little hint: go fold carton boxes, that’s more in your skillset you daft **** idiots) + send out a public apology and offer all sonos product owners a  sizeable gift card as an apology. Absolutely **** unacceptable for the price of these products.

Whoever is responsible for this I hope you **** spend the rest of your days in agony because that’s exactly what it feels like being a product owner fool who got scammed by Sonos at this exact moment. If neither of the above happens I’m 100% instantly selling off and dumping all my **** speakers second-handed while they still somehow have any kind of market value before the general public and consumer review websites figure out and spread they sound as **** 50 bucks speakers now and both my 2500-3000 dollars set-ups can’t even be pawned off for 1% of their purchase price because nobody wants this stinking pile of garbage. 

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Whatever.

I listed my 2 sonos arcs, 4 subs, 8 sonos one’s for 2000 dollars. Purchase price: 6400 euros. **** painful but so is owning these pieces of junk, the UE before they sounded like that too is like fighting in a boxing match with an incompetent company that has no **** clue what it’s doing. How is the update not reverted yet, seriously?

Let’s hope we can still get rid off this **** before the value absolutely plumets. Hoping to buy 2x Samsung HW-Q950 instead and be done with this. 

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**** I’m done with this company. 

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