patch 14.12

How about I install Tradefirmware 14.12, charge every buyer 5 times value but actually only lend the devices? Sound good, you ***? You should quit your job instead of working for a company that deserves to go bankrupt and face life in jail for their scams. 

Roll back 14.10 *** NOW

Moderator Note: Modified in accordance with the Community Code of Conduct

Another video by Pete

Peter Pee’s latest video has left me wondering if the Sub issue that a few users have mentioned in their posts in the community here is ‘perhaps’ more closely related to a Trueplay issue, rather than the dialogue-clarity changes in the 14.12 software update.

I did notice the Arc volume reduction in that update, which I still think might have been a change to the volume-curve, rather than an overall reduction in volume.

Anyhow the volume difference was quickly resolved in my case by increasing the volume slider for the Arc by around 10% (approx.) from level 30 to 40, but I’ve not experienced the Sub problem, but then again I’m not currently using Truplay on the Arc setup here.

Maybe just remove him with all these posts?

So you don’t have your volume to the max in settings? Why wouldn’t you out of curiosity?

I watched Prey (Disney) yesterday via my apple tv 4k, had the volume quite high for me, about 50-60% I guess. I just have the Arc and Sub and it sounded really good (bass from sub).

I do also have Trueplay disabled as well though, I didn't test with it enabled but with other content the other week and trueplay enabled sub was lacking a lot.

I guess the atmos soundtrack helped a lot as well, as atmos offers a lot more punch and depth compared to LPCM.

As for that guy ranting above, why the heck do the mods allow comments like that, we all have a rant and are unhappy sometimes but that guy has gone too far with personal insults. I don’t want to read that on here.

No of course not, the Living Room here is just 22’ x 13’ feet …and the Arc’s 40% volume-level is bordering on the max volume that we currently use with our LG C9 TV, we used to have it set around 30-35% before the update, so around 10% difference overall (give or take) in volume change.

If I do slide the volume-level higher it gets too much for our hearing and that’s still very much the case now - so I don’t think the overall volume-level at its max 100% setting has changed, just the volume-curve itself is steeper in the latter stages of the volume slider control, at least that’s my own thoughts on the Arc’s overall max volume.

(Postscript: I agree with others about the moderated posts above - the author’s language is uncalled for. Not something I want to read on these pages and thanks🙏aswell to the Staff/moderators for quickly cleaning up those posts).

This definitely looks like a Trueplay issue. I have switched it off now, and the sub is delivering all those low end frequenties again. I suspect, because of the high curve in the low end frequenties (before Trueplay is done), Trueplay is trying to compensate those, with the result, those are turned way too low. Probably that's the reason why some people are complaining and some others aren't.

If (and I say ‘IF’) this bug is the price we need to ‘pay’ for a soon patch with allows us to have more control on the sound profile. For example, adding a 5 or maybe even a 9 bands equalizer in the app, I’m more than happy to wait for it.
But when the patch is just a fix, without any added features, I really don't understand why this took so damn long. Anyway…. I’m keeping my fingers crossed and can't wait for the next patch.

What a wonderful update...sssshhhh sound with vocals is finally not causing discomfort to ears..do not mind in increasing volume level...Sound profile finally pleasant to hear...this update is too late and Arc should have been launched like this i.e with this fundamental good sound signature.. .now Sonos can easily  find tune for more perfection on top of this wonderful update