Controllers & Music Services

Can you disable the automatic switching to tv source when the tv is turned on?This is quite annoying for my particular use case. The best option for me would be a feature where the automatic switching happened when the tv volumn button was activated, but a tolerable alternative is disabling it altogether. 

Does anyone know if it’s possible to bluetooth music to the original play 1,3,5 speakers …I want to be able to play from like the bbc sounds app but can’t see this is possible ( or using the airplay option ) Feels like I’m being forced to upgrade all my speakers for a basic functionality- I have 5 …  TIA  

Hello. I have just linked my turntable to my new sonos 5 and love it. I was wondering though if there was a way to use a custom icon instead of the line in icon? I’d like an image of my turntable here rather than the default line in logo, almost like selecting an album art? 

I am in the process of moving my iTunes Library to my new Mac Book-Pro from my old Mac. The problem is that my Sonos playlists have songs with paths to files that point to my old computer. Is there a way to change the paths in my Sonos Playlists that do not involve re-doing the playlists from scratch? Or, alternatively, can I use the same Computer Name in my new computer, as defined in the Sharing folder in System Preferences, as the old computer? Other?Thank you!

My husband and I both have iPhones and the S2 app. We use the SAME log-in on both phones - same wifi network - HOWEVER, I see some speakers on my phone and he has the others showing on his phone. So basically, it it impossible to show ALL speakers on the network with the SAME log-in. What the heck is happening? Constant issues lately….HELP!

Is it possible to upload `Sonos music playlists from `Sonos App to my Garmin Watch Device

I was wondering what the latest news is on being able to hear BBC Sounds on my Sonos speakers.I don’t seem to be able to get that BBC service on my Sonos.It seems the comments answers to the FAQ’s are a year old.

I have the new Sonons Roam and over the weekend was able to operate it from my Iphone 12so I could open Spotify and play music or a podcast and then choose the Roam to listen to that Spotify stuff. Today I am working from home and the Roam is greyed out on the iPhone However it will play as airplay to the Roam The same Spotify account on my iPad will allow me to choose the Roam to play to. Sonos S2 app is the one on both bits of Apple kit.I have a Sonos beam attached to the TV for a soundbar and two Play 1 which are set as stereo speakers but I change them to Surround speakers for the Beam as and when a movie or gig is on.On Saturday night I had the Beam and Surround Sound Play 1’s and the Roam behind us when a gig was on TV and it all sounded brilliant. Its just frustrating that the Roam is now not showing on my iPhone app  anyone got any hints   

Anyone know why one particular Spotify playlist (not one of my own but another I follow) won’t load in the Sonos app.  I get an “Unable to add songs to queue” message always.  The playlist has over 4K songs in it - is that the reason?   If so - why are there these limits?   I can’t change it since its not my playlist and its one I listen to often - until now.  

On my MacBook and iMac the Sonos Controller has a Sonos Playlist, but on my iPhone it only has Imported Playlist is this a difference between Apple OS and iOS or is there a way to add a Sonos Playlist to the Sonos Controller on the iPhone? Also, I have unintentionally deleted a file in Music on my iMac which had resulted in Sonos not being able to connect to my Music file. I have now created a replacement file and my Sonos controllers on the Macs recognise it and Sonos works fine accessing my Sonos Playlist. However, on my iPhone because there is no Sonos Playlist, just am Imported Playlist, I cannot access my music as the the Imported Playlist shows" No selections are available" Could you please advise how to solve this problem. Thank you.

I just put Vipre Advanced Security on my Windows 10 computer and the firewall is blocking Sonos.  I know that’s true because when I turn off the Firewall the app works.  Please don’t refer me to the article 688 on the Sonos site. It does NOT address Vipre and is no help with Vipre.  I suspect I need someone who ran into the same problem and solved it to help.  

Hi can anyone tell me how to tune my Sonos system please ? I have hearing problems and need to turn down the base and  up the treble ? The sound seems distorted to me ! I can’t find any buttons and am not good with technology! Lol 

I had removed the service previously but after the 12.2 update I cannot remove it. In the iOS app, no way to remove my account, only an option to reauthorize it.   The desktop app allows one to remove services, including Sonos Radio, but as soon as I remove Sonos Radio, I get prompted asking if I am sure I want to remove it, it OK, and its removed for 1 second, and then comes right back. I don’t want Sonos Radio (never wanted it TBH) but it came in an update with no way to remove unless you enabled it first, and now it seems you can no longer remove it either!  I already sub to a commercial free music service, I have no need for 2nd.  The extra icon is annoying and confusing to users.

Morning All,I have recently discovered the joy of Great Lives podcasts, I notice there are a number missing from 2015/16/17. They are available if you go to the Tunein website but I cannot find them under podcasts on the Sonos 1 PC app….any idea’s…? Martyn

Hi,Each time I open the iOS app, I get 2 prompts:Add you favorite music services Add a voice assistantI never want to do these, so is there a way to stop these from appearing all the time? I can dismiss them and then they come back. The app settings don't seem to cater for these type of prompts. I just want them gone forever. Any ideas?CheersJamie

For so long as I have used Qobuz streamed through Sonos  I have been able to access my favorite artists alphabetically.  Just a few weeks ago, this feature magically disappeared.    I sort artists alphabetically in the Qobuz app and double checked to make sure my election had not changed -- it had not.  I have contacted Qobuz for explanation.  Qobuz returned and explained that they provide the streaming and metadata, but it is the Sonos app that is at fault. I'd be interested if others have this same problem.

Does anyone have a valid url to add to “my stations” in Tunein for Smooth Jazz 95.5 WNUA? I have tried https://fastcast4u.com/player/wnua-cdirnpeo/# but that does not work. Any assistance would be appreciated

So frustrating The app closes every single time leaving these sonos one speakers as glorified paper weights Anyone have a workaround 

I just received my SYMFONISK WiFi speakers and installed the Sonos app on my iPad.  I am now playing music through the Spotify app.  I noticed that in the upper right corner of my iPad the network/Wi-Fi  ‘spiny  circle’ (on the left in picture below) keeps on spinning nonstop. I’m not sure but I think my battery is draining faster than it had been before.  I am trying to understand if the mechanism that is being used to get music from the Spotify app on my iPad to my speaker is one which ends up using a lot of battery power. I had been using a Google mini before and don’t think the spinny circle thing was constantly spinning when playing music from Spotify to the Google mini speakers via my iPad. I’m wondering if the mechanism that is now being used is different than what was occurring with my Google mini. Perhaps it involves using both Bluetooth and Wi-Fi which causes a lot more power to be drained?Thank you.

Hi I’m controlling sonos on an Iphone 11 Pro Max via the Sonos app (my speakers are not airplay compatible) and neither the hardware volume controls on the side of the iphone 11 Pro Max, nor the volume slider on the iphone lock screen, are able to control the volume. The only way I can control the volume is via the slider in the app.I have tried turning off and on “hardware volume controls” and “lock screen controls” in the app settings, as well as reinstalling the app, but the problem persists.I would like to select and play all my music within the Idagio app, which streams to Sonos, but even when I play music that I have selected via the browse function in the sonos app the problem persits.

Why dose TV and Music not have separate volume settings and bass and treble. I set the way I like my music to sound, then I turn my TV on. And I then need to adjust the sound settings for the TV because it’s just got way to much Bass. Back to playing my music and again I need to adjust settings. why can’t we have a music preset and tv preset  . And why can’t I have a way to add the subwoofer to my other play one speakers, it’s connected to my surround sound setup for the tv   

Hi all,Not so much a Sonos as iTunes question.I have been following the ‘Help’ in this Apple link to assist in transferring my Tunes library to a new PC. I have already downloaded and isntalled the iTunes App on my new PC.https://support.apple.com/en-nz/guide/itunes/itns3230/windows Problem ( I think) I’m having is that to me its not that specific in the Backup section as to  which folder should be copied? The final instruction in that section says “ Drag the iTunes folder from its location to an external drive”. To me that means the whole ITunes folder ( and its subs) ?? However, in the next section on Restoring from Backup it says “ Important: It’s highly recommended that you put the iTunes folder back in [User folder]\Music\iTunes\iTunes Media.”Now, I don’t think they mean you  should paste the whole iTunes folder from the old machine into the iTunes Media sub-folder, do they?  So what folder/files should I copy from the old PC, and precisely where should I save them on the new one,

When Google Play Music was around, I'd use a play list from it on Sonos. Right next to each song in the playlist was a thumbs up/down -- super easy to vote on a song. Now that YouTube Music has replaced GPM... I no longer see the thumbs up/down in Sonos, which is a huge annoyance for me. Is there another music service that works w/Sonos like GPM did?My use case is super simple:I have one playlist (liked music) that I listen to on shuffle. When I come across a new band on say  I'll go and 'like' 10 or songs... add them to shuffle. Whenever something plays that I don't want to hear anymore, I could quickly unlike it in Sonos and it updated the playlist back at the GPM (or whatever service supports it).

We have a single Sonos amp that powers our pool speakers.My wife and I both have separate YouTube music accounts as we listen to different music.I have the single Sonos account.Is there a way to either giver her, her own Sonos profile or be able to load up BOTH YouTube accounts in same Sonos window?The reason is if she plays music on YouTube music, even if it is on the Sonos, it affects my mixes.

hi i only want to control the volume in my family room on my remote not the app how do i disable that?