Controllers & Music Services

iTunes Last Played and Play counts are important to me. I understand those functions don’t work using the Sonos player. Is it possible to play music via iTunes on my Mac using the Sonos speakers without using the Sonos player? I know I can do that via Airplay on my iPhone -- but that also does not compute Last Played and Play counts. I have sophisticated playlists on iTunes that don’t translate specifically to Sonos. I love the speakers but want to keep the versatility of the iTunes Player. Thoughts? 

I own Sonos Arc + Sub (Gen 3) + 2 Sonos One products connected to newly bought Apple TV 4K via HDfury Arcana as my Samsung TV doesn't have eArc. I'm able to get Dolby ATMOS on it's supported latest movies i.e. TENET from streaming apps. But the issue I have is for Non ATMOS movies. I set audio HDMT output as Auto with Dolby ATMOS in my Apple TV. So movies with Dolby Digital Plus (DD+) 5.1 audio format, I get Multichannel PCM 5.1 instead of Dolby Digital Plus (DD+) 5.1 in my Sonos Arc. The Multichannel PCM 5.1 is softer than Dolby Digital Plus (DD+) 5.1 and the sound is not great.  Hence I would like to check if the sound can be better in Sonos Arc for DD+ 5.1 audio content movies? thanks

Once S2 is released, will I still be able to buy new speakers and add them to a legacy system?   I know that every time I add a new speaker to my existing system, it forces me to update every controller and speaker to the latest version before bringing the new speaker online.  (That’s how I lost the ability to use old controllers, even though we don’t use any features that weren’t there 10 years ago.) It would cost thousands to replace my legacy speakers (that are still working well), and our most common usage case is “party mode” with everything linked together and in sync, so a split system is not appealing. We’ve been working our way through the facility, buying another speaker every six months.  Do I have to hurry up and buy the rest of the rooms before June?   

It has taken me many hours to figure out from intense Googling that the reason Sonos won’t include certain songs from my itunes playlists is that these particular songs are protected (m4p). I have been all over the internet looking for a free tool to convert them. I already own these songs...I don’t think I should have to pay more $ to convert them. I don’t have very many songs with this issue.Can you help?Thanks in advance.

I don’t have any compatible airplay devices yet today my Sonos content which I’ve started from the Sonos app randomly shows up in lock screen with full volume control. Did I miss an update or am I stupid?  

Hi everyone,I was trying to check whether the newly-introduced Spatial Audio (Dolby Atmos?) would work on my Roam via my iPhone 12 (bluetooth) or not, and it was buggy (i.e., music did not start, or just play a few seconds, perhaps loading?). Beyond that, I also had streaming issues with what I believe were normal songs in Apple Music (no lossless).Any comparable experience, explanation, or fix?ThanksDan

Hi all,I’ve seen a number of threads around this (quite old) but can’t figure it out.Is there a way of adding 320kbps streams of BBC Radio stations on to Sonos?I assume the standard TuneIN and Sonos Radio streams are all at 128kbps?Thanks!

I get really teed off that SONOS in their high and mighty way disable my system if I don't apply the updates immediately. Whatever happened to user choice? There used to be a LATER option, (although SONOS admitted it didn't work), but now there is no choice whatsoever - install or don't have a sonos system…. have we really entered the big brother era where SONOS simply won't wait? Just as well Apple don't take the same approach.I’ve heard all the excuses about my system won't work without them, but it’s is such a basic set up that all the new add ons are completely irrelevant and do not apply to my system… and even if they did SONOS can wait until I’m ready to install, and not be forced to like a big bully who won’t wait

PLEASE ADDRESS THIS!! It is painful to listen at 1.0 speed. Within audible, playback can be adjusted by tenths (1.1x, 1.2x, 1.3x, etc.) It’s incredible how long this has been a discussion rather than a product capability. We pay so much for these great products, but we need the functionality to be AT LEAST in line with the tech world. It would be great if Sonos was a leader with new functionality as a straggler. 

i have a system that works fine on S1.  I always turn it on and get the music playing from my computer (I like working on the bigger screen). Then I switch to my iphone to control volume as I wander around.I just relocated to my summer cottage which has a separate Sonos system (but I use the same iphone) with 4 Connects.  I was greeted with a message that said I needed to update to S2 which I did.  Now my music is a mess...specifically I cannot update my library to match what I have in itunes.  I have made sure that Sonos is pointing to the folders on my computer that have my music and also the .itl and .xml files.My Connects look like the image below. i have spent countless hours trying to figure out what equiment I have (legacy or modern). No, my serial numbers do not start with numbers that could be month and year. Nothing about version. But maybe this is telling---Series ID: C100.So now I have both S1 and S2 apps on my computer. I am thinking I should not have updated to S2, EVEN T

How do I get search to start with the services I care about? I have a bunch of services integrated into my Sonos. The one that does the simplest thing I usually want--play the song--always comes last. It’s Tidal, and I’m assuming Sonos defaults to alphabetical order by service name or something. With the exception of “Sonos Radio”. By doing that, the first result returned is usually for Pandora or LiveXLive or something that won’t play the thing being searched for. It effectively means nobody but me can ever play a song and my fancy Sonos system gets unused as whoever is searching chooses to just play on the crappy phone speakers rather than bothering to figure out software. What I’d like is to have it search Tidal first. I don’t want to remove the other services because I like them and use them sometimes.What do I need to do?

Hi all -  I currently have a Sonos amp which is powering two sonance outdoor speakers.  Also have an outdoor TV and two other speakers in a location which is to far to connect to my current sonos amp.  I am curious if I am able to install a Sonos amp near the tv location allowing the tv to then play out of the two sonance speakers which are wired to the other amp.  Essentially having the TV play out of both sonos amp locations. Thanks 

In order to get around the need to set up SMB1 on my media server (I’d prefer not to rely on this because of the probability that my server will stop supporting it) I’m trying to set up a DLNA server instead, which should (I think) broadcast the availability of the media via UPnP.The problem I have is that I have configured the DLNA server (Rygel, running under linux) but I don’t know where the services are supposed to appear within the Sonos (Android-based) app! I have, under System, Media Servers, ticked both Show Media Servers and Show UPnP Servers, but where are they supposed to appear? Having never used that part of the app before, I don’t know what to look for.

Just updated the controller for Mac and evertime I try and use the search bar it just crashes. It didn't have this problem yesterday. Also my Ones seemed to have automatically unpaired themselves twice today as well but I was able to repair them back to stereo. Have both these issues been happening for anyone else?

If I connect my Sonos to YouTube Music, I'm able to access all my playlists etc on YTM no problem. And play my songs sound wise. HOWEVER, why can't I play my videos anymore? Is it something I'm doing wrong, or it that Sonos & YTM just aren't on the same exact terms with one another? I DON'T have a smart TV, so I either view my music videos by my Google Pixel 3a, my ASUS Vivo Flipbook or by casting to my aged TV. It makes no sense that I can use any regular bluetooth speaker with these devices and play & view my YouTube music videos. Yet, I'm completely unable to do so with my Sonos, and that totally irritates me. HELP this extremely computer-uneducated music & dance lover! 

Is anyone else seeing this? If I try to search for a station, the app crashes and exits.My system is all running on:Sonos OS: S2Version: 13.1.1 (build 63289260)

When I pick an album (Amazon music that I own), one of my Albums (linked to iTunes library), Spotify, or even Spotify’s “Made for Me” Daily Mix lists … Sonos only plays the first item over and over, never going to next. This is even though I pick “Play Now”.   has been going on for a few weeks (or longer?).  The only reliable music source I now have is Tune-in to a radio station, sadly.

For some reasons the Local radio are in the wrong city. It is et for Ottawa and I live in Montreal. How can I change that? Gerard

I’ve pretty much uploaded all of my music to my WDPR2100 NAS. Well at least on the tail end. It’s taking me over a week to figure it out and to copy to NAS. So I’m trying to figure out how to use my NAS to play music on Sonos now. I’m not having much luck. I’ve searched here and found a few old post. One post took me to this...https://support.sonos.com/s/article/78?language=en_US. I followed the directions on my Windows laptop and and my iPhone. Took me a few try’s on the iPhone to get to the Next button. I typed in \\y:mycloudpr2100\music and Next highlighted finally. But when I hit Next I get the message The computer y:mycloudpr2100 cannot be found. I tried my user name and password and still same message. Do I need to configure this on my Windows laptop first before my iPhone? What am I missing here? 

Are there any plans for more in depth EQ settings / True Play for the Sonos Amp powering non Sonos speakers?I love my Sonos Amp but I'm very limited with it connected to a pair of Fyne Audio F501 floor standing speakers. Using Roon I can use a Parametric Equalizer which makes a huge difference to the overall sound coming out my speakers. Unfortunately though when I am using the S2 app I lose this capability. 

Hello, Is it possible to add a music service before connecting to a Sonos product?I am trying to test the connection to Apple Music before connecting to a product owned by a venue that will be playing my music over a Sonos product. Which means that I am unable to connect to the product now. Right now, ‘Add Services & Voice’ is greyed out in the iOS Sonos app. Thanks!

Hi. I’ve discovered BBC R1 Dance recently whilst out on the bike, it’s just the ticket for some background tunes at 9pm cruising round some nice quiet summery lanes.Just asked my Sonos One to chuck it on at home via Alexa, and it couldn’t find it.I searched manually in the app, and sure enough, it isn’t there.TuneIn has every single BBC Station other than R1 dance it seems.Anyone got any ideas?I’ve read that you can AirPlay some BBC stuff to a Sonos, but I’m all android so not an option.Seems a weird, and annoying, oversight by someone somewhere.

I have a completely wired ethernet configuration. I have a play 3, ZP80, and playbar all hardwired through ethernet and a computer also wired using the desktop app to control them. I have the wireless radios all disabled on the 3 players. My problem is my android phone also hardwired with ethernet will not allow me to see rooms or play music this way. Is there something I’m doing wrong to get the android to work in wired mode? Since the desktop app functions in this manner, I’m lead to believe the android apps can also, but I can’t seen to get it to function. Any help is greatly appreciated! Before you give advice, I’m not interested in using any kind of wireless transmission at all. Yes, I do know this was how Sonos was designed, but I only want everything wired. Thank you!

Hi,Is there anysound lag when using Netflix or YouTube on a Mac with a Sonos Roam ?

Why cant  i play from any app to sonos like Iphone.? I cant play audio book on sonos. APP name  ( Hljóðbókasafn íslands) I only get to play audio files on my phone.