Controllers & Music Services

Used to love my Sonos System. “Software Upgrades” has now brought me to despair.Only HP can do worse with flood ware. The processor capacity of my original products used to be fine. Now has useless Airplay (I have absolutely no desire for any Apple product) been forced upon my Sonos stuff. It has all been allocated as none worthy of support, by being grouped in S1. I have no desire to talk to or have conversations with the stuff that plays my radio and Tidal. Upon an “upgrade” did I end up with two Android Tablets and two pc CR 200 - no longer worthy of Sonos use!!!The time that I have wasted on getting my two CR200 to reconnect, exceeds by far the time that it took me to build a Rasberry Pie Player that handles 24bit at a far better sound quality. Rasberry players can be set up as syncronized multi room players as well.Please bring some confidence back in my investment in 10 Sonos units.Easter greetings to my fellow S1 Sonos owners from-Hoeg.

The new update of the Sonos S1 app keeps nagging me to upgrade to S2 which I can’t do as it breaks my investiment into the Sonos infrastructure Play 5 Gen 1 etc. Can I turn this off? It’s constant nagging irritates the hell out of me and is starting to put me off using my Sonos products. Certainly will stop me buying more….. 

My dad has had a sonos system for many years, but his CR200 controller has stopped connecting. It asks him to press buttons on a sonos device to connect, but the CR200 then doesn’t find any devices.He has 3 speakers set up in his bedroom that connect wirelessly to a sonos bridge. The bridge is connected to the router via wired connection.He’s stumped as to why it won’t connect so asked me for help. From what I’ve read online it could be to do with whether the system is using sonosnet or not and needs one component to be wired to the internet. As the bridge is already wired, this doesn’t seem like it’s the problem. On the sonos app on his phone in settings it says sonosnet using channel 6, so I presume this is active as well.If there’s any solution to get it connected, would really appreciate it!

I’ve got 2 Play 1’s as surrounds with Arc . Will they play high res audio when I output full Music playback?Thanks

Connection Phantom Gold Devialet to a Sonos System with Sonos Port : How to Manage the Delay ?Hello I have a sonos system with One sonos Move, 3 Sonos SL, 1 Sub and a sonos Port in which I have plug my Devialet Phantom Gold. Unfortunately there is a delay in the sound of my Devialet compare to the other speaker from sonos when I put them together. How I can fix that ? My objective is to play my Devialet WITH some other Sonos speakers. Is that possible with the Sonos Port ? (which is connected via the optic cable to the Devialet using a another connector RCA / optic )  Thanks a lot. 

I know this is an old request.  But, is anyone at SONOS working on making it possible to see my Pandora stations alphabetically?   It is difficult to use with the current “most recent” sort.thanks Larry

I’ve invested thousands of pounds in Sonos tech and I’m, on the whole, very happy with the products, features and company.However recently, I’ve become saddened by Sonos’s behaviour. Trying to force customers to renew speakers just represents corporate greed.I was so pleased at the global reaction last year to their announcement that certain products would stop working.But now, Sonos seems to want to change tack and use different techniques…. putting a stupidly large banner in the S1 app and telling users they should upgrade (thus making certain speakers unusable) is pathetic.Come on Sonos, recognise loyalty, do the right thing, stop using playground behaviour and people will show even more loyalty and your sales will grow.Disappointed, of England

In reviewing ‘Music Services’, I didn’t see ‘PodcastOne’ which is a VERY popular podcast site (app). Is this something I missed OR can SONOS add ‘support’ for it?

Have a recommendation, that I believe could be rectified with a software patch to do so. As an installer, this idea will also only help sell more Sonos product too. I would love the ability to design in some settings, where I could have 2 modern Sonos Amps AND a Beam or Arc or Playbar, all work together in 5 speaker surround. Currently, this cannot be done by the existing UI.With the current UI software, all 3 varieties of those Soudbars, are designed to act as the center, left and right, and then ONE Sonos amp, could drive 2 speakers, that act as the rears.I have had some design settings, where I would LOVE if software could accommodate, one of those Soundbars being JUST the center, & then TWO Sonos amps, driving 2 pairs of speakers. One Amp doing the left & right front, & the other amp doing the rear pair. My thought would be this would just need to occur at the software level to allow the capability, correct?No complaints on anything all around, LOVE Sonos!Thanks!AVID in

How do broadcasters get their radio stations added to Sonos Radio?  Initially Sonos Radio seemed to just have all stations which were registered in TuneIn but now they seem to have removed some of the stations (including mine!)CheersAlex 

Hi, I followed the blog on sonos to try to authenticate using OAuth2https://developer.sonos.com/blog/page/2/But after setting everything I get a invalid requestCan somebody tell me if there is been an update? I used the https://localhost but im not sure if it works as redirect URL. I used 2 accounts one for request the Token and the other one on which I created the integration app that gives me the client and secret. Any help super appreciated, thank you

As per Title, just leaving this here for reference.The last S1 update (that I grumbled about) has in fact put a smile on my face!! Since installing this I note that playback of WAV-encoded music from my local NAS is now enhanced by the S1 App showing Elapsed/Remaining Track times, the Track Progress indicator, and also allowing ‘scrubbing’ to any point in the track being played.Many Thanks to whoever decided that it was time to fix this!! (and I mean this, no sarc’ intended)Now, how long until someone tells me I should be using FLAC…..   :-)

Updated to the S2 software and now when I look at my groups, my everywhere option is Missing (Sonos software fixable issue).I already see that we are getting no help from YouTube Music on entire "Artist" library NOT showing, and Sonos surprisingly not fixing the Alphabetical order issue  for Artists from Music on Device? Come on Sonos... I've spent $1000s on myself and gifts, plus gotten folks to convert. Need you to fix these items, don't want to demo with disclosure of frustrating issues. I used to have none when Google Music was an option... It properly managed both conditions.   

I have updated music index and nothing.  How can I update my imported playlists from my ITunes music library?  I can’t seem to figure it out.  Help me Obi-Wan, you’re my only hope….   Thanks

Hi All I know theres alot of chat about direct access via the bbc sounds app.  I have a samsung tv connected to my sonos system using the optic cable.  I play the app on my samsung pad and then mirror the pad on the tv which then plays BBC sounds through the sonos system. It works Pretty poor that for such an expensive sound system that we have to go around the houses to just get a sound out of it, when it is so easy to do on a cheap alternitive system that can be had for half the price. If BBC doesn't want to join with sonos then there must be a big reason for this that sonos aren't letting on about ie money/security/    

I recently purchased a Sonos 1 and downloaded the Sonos app onto my Android phone.  I am having a hard time creating and saving a new playlist and need detailed steps to do this.  I had (thought I) created one playlist, then tried creating a second, which did not work.  Then when I tried going back to my original playlist it disappeared and I now do not have any playlists. Is their anyway of importing my playlists from my Android phone?

I control my Sonos entirely from my iphone.  I almost always search for an Artist and never play any radio stations on Sonos.  Yet, every single time i pick up the phone to look at Sonos, it defaults to Stations on the menu.  So very annoying.  Anyone have the same experience and any idea how to stop it?

You can see what’s playing right now …  but what if somebody asks you what was that cool track you were playing 3 songs ago.  A lot of radio stations have a play list that lists time and details on what was playing at any time during the day.  Doesn’t look like that exists for Sonos operated stations, perhaps it should?!H

Just absolutely useless despite a million updates which never improve anything.. One second everything find. Next.. Unable to find your sonos system.. 50% of time.. Quit the app 5 times and relaunch and its fixed.. 50% of the time have to reset the app.. Close it. Connect to existing system and Voila.. Wow now you can see it.. Is this the Apple way of forcing you to upgrade products by just giving up support for older items? Ever since the split between s1 and s2 this has been a terrible experience for me

I just ordered Sonos HD (the new service) so that I could get rid of the commercials in the middle of the music. Now that I’m subscribed and paying for the service I still hear “you are listening to _____ on Sonos radio” announcement every once in a while. Those announcements are precisely the stuff that I’m paying to get rid of. Am I doing something wrong?If I have guests over to the house the last thing I want is for the music playing to be interrupted for Sonos to promote themselves. If this is a thing that I can’t change I’ll be canceling the service immediately. Is there a way to get rid of them? Thanks!

Can you please stop asking me to try Sonos radio in the app?!?!? If I press X I am NOT interested so why does it keep reappearing inside the app!!!!!

So, out of the blue, the Artist listing on my android device is now not in alphabetical order, it is extremely annoying and if anyone has any idea how to fix this i would be very appreciative.

Hello everyone, I am having an issue that I believe is related to an iphone. My wife's iphone 8 was working fine with our Sonos network until it decided to not work. The app and said there were no Sonos items on the network. At that point I uninstalled the app, restarted the phone, restarted the router, power cycled speakers, etc.So now we cant even login in the app on one of our devices because it cant see any Sonos devices on the network.My iphone 8 plus is still able to connect, and my daughters iphone 7 both connect fine, we can see all the speaks, connect and link them together in a group.All iphones are running ios 14.3, and the Sonos apps have all been updated to current. The ios sonos app we are using is Sonos 12.2.2the router is a Google Nest mesh network. The Google Home app is version 2.32.11 no idea about hardware version or whatnot. Anyone have a problem aimilar to this?    

I’m trying to setup an alarm with a Sonos Radio station, but thats next to impossible. There is no search for radio stations in the alarm setup, nor is the Sonos favorites list available. How the heck do I find my station among the thousands of stations? Give it a try: try set up an alarm with egoFM. egoFM is available at Sonos Radio, but I couldn’t manage!

Maybe this is addressed somewhere else, but I would love the ability to change the bit rate of the stream in Sonos.For example when I stream Tidal through Sonos it is FLAC ~1000kbs. This is great when I want to listen to the music in my living room on a high-quality stereo set up. But when I’m just chilling around the house or cooking dinner, I don’t need this high bit rate stream, I would much rather use some thing at 256 or 320 KBPS. I know I can do this using airplay, but I prefer to use Spotify, or Tidal connect.  As it stands now, Sonos always takes the maximum quality stream.I have multiple teens streaming music in my house all the time, and we have a data cap with our Internet service provider. Would love the option of being able to use a lower bandwith stream for less critical listening and a higher quality stream when listening on hifi equipment. This will also be an issue when Spotify rolls out it’s high definition music option later this year.  What do you think, seems like